Master Flow fans
1 report to CPSC, the latest made Nov 22, 2021. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Nov 22, 2021the latest report was made
- Nov 22, 2021the earliest
- 0with the company’s comments
- Brand
- Master Flow
- Maker
- Building Materials Investment CorporationMakers, importers or sellers, as the reports name them
- Product
- FansCPSC’s product type: Fans (code 380), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
By month
The numbers, as a table
| Month | Reports |
|---|---|
| November 2021 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Nov 22, 2021, sent to the company Jan 7, 2022, published by CPSC Jan 25, 2022
The product, in the report: Master Flow Whole House Fan Electrical fans exhaust electric controlled Retailer: Home Depot Does business in all U.S. states. Headquartered Atlanta, GA Purchase date 2017
November 30, 2020
U.S. Consumer Product Safety Commission 4330 East West Highway - Bethesda, MD 20814
Subject: Unsafe and dangerous consumer whole house fan Please enclosed product description
To whom it may concern
This device was purchased for me by some one else at a Home Depot store. I had no receipt and I did not install this right away due to several delays and re -prioritizing issues.
Upon opening package, it was missing the remote which I had to purchase from the manufacturer, then I installed it as per instructions however it did not turn on for a while then one day it turned on by it’s self and would not turn off until I turned off the circuit breaker.. I contact the manufacturer who went through a routine to attempt to resolve the problem.
After two or three calls they refused to discuss this further with me at all, I asked for an equitable resolution and for the return of the purchase money for the remote and this dangerous product. Total cost is approximate $235.00.
It is my position that this device was known to be a safety hazard and potential fire hazard by the manufacturer.
I also assert that the retailer (Home Depot) is responsible for the “Safety” of the products it sells, it should have known or did know.
I am sure many were returned to the store perhaps one of the reasons was for what I explained above.
The last thing the manufacturer told me was that this product was being discontinued.
As I said before this thing is dangerous and these two parties most likely knew it and both continued to pass on the product to consumer.
Their dangerous behavior should not be tolerated and they should not go on their merry way for what they did so I must strongly suggest your agency impose a hefty fine to act as a deterrent against future schemes to sell such products.
The last thing I did was discuss this with Home Depot who washed their hands of it and referred me back to the manufacturer.
Consumers are entitled to safe products on the U.S market. · Thank you in advance for your assistance in this matter.
Sincerely
[REDACTED]
PS: It is still on the market.
- Model
- Tandum fan (whole house fan)
- Serial number
- Please see attached pictures
- Bought from
- Home Depot
- Where
- American Canyon, California: Home/
Apartment/ Condominium - Who was involved
- Age 56, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Master Flow, made or sold by Building Materials Investment Corporation
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.