Hearth Record

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Keen Home Smart Vent ductwork for heating or cooling systems

1 report to CPSC, the latest made Jul 13, 2019. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Jul 13, 2019the latest report was made
  • Jul 13, 2019the earliest
  • 0with the company’s comments
Brand
Keen Home Smart Vent
Maker
Keen Home Inc.Makers, importers or sellers, as the reports name them
Product
Ductwork for heating or cooling systemsCPSC’s product type: Ductwork For Heating or Cooling Systems (code 371), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning

By month

1 report from August 2018 to July 2019; the most in July 2019, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
July 20191

How badly anyone was hurt

  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Jul 13, 2019, sent to the company Aug 8, 2019, published by CPSC Aug 22, 2019

    The product, in the report: Keen Home Smart Vent https://keenhome.io/products/smart-vent contact@keenhome.io This vendor doesn’t have any contact info for a live person, no phone number, just an email address only.

    Keen Home Smart Vents - these are ceiling mounted HVAC vents that open and close via temp sensors through a vent to close off/on HVAC throughout a room. They weigh 2 to 4 pounds and have (4) AA batteries of weight too. These vents are manufactured in two pieces with one piece being the actual vent portion mated with a housing type bracket that is installed into a trim kit and then mounted on a ceiling or wall. The housing and vent are mated together with just (6) strips of double sided tape. So over time, 12 to 18 months the tape fails to hold the vent in the housing - and the entire assembly just falls crashing down on top of whatever is under it. If it’s a pet, elderly person or small child they could be easily injured. There is also a deco vent cover held on by 4 magnents - these magnets are glued and the glue fails too - on cases where the vent hasn’t totally fallen out, the vent deco cover ha when the glued magnets fail. Two of four of these vents failed in my home and crashed to the floor. I notified Keen Home twice and they refused to respond. Also, their eCommerce site, doesn’t have a place to open help requests and there isn’t a phone number. http://help.keenhome.io/en/ The company doesn’t want to be bothered with or cares if someone using their product is hurt. I feel this product is a safety hazard. I had two incidents, no injuries. One was April 12th 2019 and July 1 2019

    Serial number
    20151010R100504
    Bought from
    Online, Texas
    Bought
    Jan 17, 2018
    Where
    Amarillo, Texas: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Keen Home Smart Vent, made or sold by Keen Home Inc.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Ductwork for heating or cooling systems

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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