Water Furnace heat pumps
1 report to CPSC, the latest made Dec 13, 2023. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Dec 13, 2023the latest report was made
- Dec 13, 2023the earliest
- 0with the company’s comments
- Brand
- Water Furnace
- Maker
- WaterFurnace Renewable EnergyMakers, importers or sellers, as the reports name them
- Product
- Heat pumpsCPSC’s product type: Heat Pumps (code 365), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
By month
The numbers, as a table
| Month | Reports |
|---|---|
| December 2023 | 1 |
How badly anyone was hurt
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, no treatment Made Dec 13, 2023, sent to the company Dec 15, 2023, published by CPSC Jan 2, 2024
The product, in the report: Water Furnace geothermal unit (Model 38)
My furnace technician came for my bi-annual, routine service and found the aluminum, three-dip coil on my Water Furnace geothermal unit had a hole in it from a design defect, which released hazardous refrigerant - posing a safety hazard.
- Model
- MDV038G111CBLOAN
- Serial number
- 120600202
- Bought from
- Arronco HVAC Company
- Bought
- Jan 1, 2013, about then
- Where
- CINCINNATI, Ohio: Home/
Apartment/ Condominium - Who was involved
- Age 58, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Water Furnace, made or sold by WaterFurnace Renewable Energy
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.