Mitsubishi Electric heat pumps
1 report to CPSC, the latest made Nov 27, 2018. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Nov 27, 2018the latest report was made
- Nov 27, 2018the earliest
- 1with the company’s comments
- Brand
- Mitsubishi Electric
- Maker
- Mitsubishi Electric HVACMakers, importers or sellers, as the reports name them
- Product
- Heat pumpsCPSC’s product type: Heat Pumps (code 365), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
By month
The numbers, as a table
| Month | Reports |
|---|---|
| November 2018 | 1 |
How badly anyone was hurt
- Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Seen by a doctor or nurse Made Nov 27, 2018, sent to the company Dec 6, 2018, published by CPSC Dec 20, 2018
The product, in the report: Mitsubishi split system a/c, heat pump
Have been sick periodically on and off since Mitsubishi split system a/c and heat pump system was installed in 2015 but condition has become chronic with congestion, coughing and chest tightening in last couple of months. My husband also has the same cough and is suffering from leukemia. We couldn’t figure out what was wrong and neither could the doctors until I went to change the direction of the air flow from the unit and saw black mold on the vanes which I wiped off. While on the ladder and having the vanes in the open position I saw to the back of the unit and noticed a heavy infestation of black mold across the area. I have cleaned the filters in this unit religiously and never noticed this because the unit was off and the vanes were closed while cleaning them. I immediately shut off the unit and it has been off since then (11/23/18). My congestion and coughing and my husband’s sneezing and coughing is nearly gone and I have been cleaning everything to eliminate whatever mold spores may be remaining. I contacted the installing dealer and was told the problem was merely dirt not mold and the “unit was definitely safe to use, don’t worry” even though they hadn’t actually seen the unit. I am a nurse and know the difference between dirt and mold and it is definitely mold. They wanted over $300 to clean the unit but I am sure this will be a recurring problem which the literature doesn’t mention. Meanwhile I have a $5000 unit unused an am waiting to hear back from Mitsubishi.
- Model
- MSZ-GE12NA, MUZ-GE12NA
- Bought from
- C&C a/
c and heating thru Costco, New Jersey - Bought
- Aug 16, 2015
- Where
- Toms River, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Age 65, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Mitsubishi Electric, made or sold by Mitsubishi Electric HVAC
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.