Daikin heat pumps
1 report to CPSC, the latest made Jun 11, 2022. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Jun 11, 2022the latest report was made
- Jun 11, 2022the earliest
- 0with the company’s comments
- Brand
- Daikin
- Maker
- Daikin AC (Americas), Inc.Makers, importers or sellers, as the reports name them
- Product
- Heat pumpsCPSC’s product type: Heat Pumps (code 365), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
By month
The numbers, as a table
| Month | Reports |
|---|---|
| June 2022 | 1 |
How badly anyone was hurt
- Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Emergency room Made Jun 11, 2022, sent to the company Jun 14, 2022, published by CPSC Jun 30, 2022
The product, in the report: Daikin High Efficiency Heat Pump and Air Handler. Model: DV37PECC14. Model Desc: Air Handler C-53 EEV. Manufacture Date: 11/01/2021. Serial Numer: 2111000135 (This information is from the Diakin portion of the Warranty I filed with Daikin). There is an inside air-handler cooling and heating system and an outside compressor unit that are both part of the complete system.
Wingate Mechanical company in Cincinnati, OH installed a Daikin HVAC system in my home. The system is producing noxious fumes. I had my home tested and the VOC level in my home is above normal for Coatings, Paints, Adhesives, Sealants and the report says the air in my home is only “borderline acceptable”. I was taken to the emergency room for Toxic Inhalation Injury on 5/12/22 and my husband and I have been living in a hotel ever since. On 5/16/22 my primary care doctor diagnosed my with Dyspnea (shortness of breath). I am an extremely healthy individual and have never experienced anything like this in my lifetime. The fumes cause me nausea, headache, fatigue, respiratory distress, my corners of my mouth became raw and my glands began to swell. My lungs were sore for an extended period after removing myself from the fumes. My husband also experiences headache, nausea and breathing discomfort. The company Wingate will not remove the system and would not return my pleas for help for 17 days before they would come to my home. Then when they came, they smelled an odor coming from the unit and the vents but did not address it. They said it smelled like carpet and left. They have not figured out the problem and have not tried. I have had to hire an attorney. The fumes are worse when the temperature outside is warmer. The fumes seep directly from the air handler unit into the laundry room where it’s installed and into the joining hallway and comes through our vents into all area of our home even when the system is turned off. We paid $20,294.18 for the system with a 15 year parts and labor warranty. Wingate emailed us a 100% satisfaction guarantee and said it would refund our money only if we would sign a Settlement and Release agreement waiving our rights. This is in violation of Consumer Protection Laws. Please help us. Daikin is aware of the fumes since I filed a complaint with them well over a month ago, but they are not returning my calls. The system was installed on 2/23/22 and the fumes began about a month after the installation when the weather became warmer, and as temps outside rose, the fumes became unbearable, literally making me choke and I could not breathe the air in my home into my lungs and had to call the fire department who recommended the emergency room. As I said we have been living in a hotel ever since.
- Model
- Model: DV37PECC14. Desc: Air Handler C-53 EEV
- Serial number
- 2111000135
- Bought from
- Wingate purchased from Johnstone Supply, Cin, OH
- Bought
- Feb 23, 2022
- Where
- Maineville, Ohio: Home/
Apartment/ Condominium - Who was involved
- Age 60, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Daikin, made or sold by Daikin AC (Americas), Inc.
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.