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BRYANT heat pumps

6 reports to CPSC, the latest made Dec 6, 2024. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 6reports to CPSC
  • Dec 6, 2024the latest report was made
  • Jul 13, 2013the earliest
  • 4with the company’s comments
Brand
BRYANT
Makers
Carrier Corporation and Venmar Ventilation - Venmar CES - Broan Nutona CanadaMakers, importers or sellers, as the reports name them
Product
Heat pumpsCPSC’s product type: Heat Pumps (code 365), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
Other ways the reports write the brand (1)

“Bryant Evolution”

By month

1 report from January 2024 to December 2024; the most in December 2024, 1. 5 earlier reports, since July 2013, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
December 20241
March 20231
November 20221
May 20181
May 20161
July 20131

How badly anyone was hurt

  • No one hurt 6 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Dec 6, 2024, sent to the company Dec 17, 2024, published by CPSC Jan 3, 2025

    The product, in the report: BRYANT SYSTEM

    **Subject: Urgent Assistance Required for Heating System Issues**

    Dear Bryant,

    I am writing to seek urgent assistance with our Bryant heating system, which is controlled by an Evolution thermostat. We moved into our new home in August 2024 and have been experiencing ongoing issues with both the air conditioning and heating systems.

    During our initial inspection, we discovered that the air conditioning was not functioning properly. Additionally, the Evolution thermostat displayed a “system malfunction” error. We began using the heating system as the weather turned colder. Unfortunately, we found that the heat was not working correctly. We had to set the temperature to 80F or higher and keep the fan on high for the system to work temporarily. However, after a few hours, the heat would stop working, and we had to turn off the system and repeat the process.

    We contacted Young HVAC LLC, whose contact information we found on your website. The first technician visit was on December 2, 2024. The technician noted the following:

    “UNIT WAS FLASHING HIGH UNIT ERROR CODE UPON ARRIVAL. FOUND HIGH EFFICIENT FILTER INSTALLED BACKWARDS. FOUND SIGNS OF BURNERS CANDLING. ADJUSTED GAS PRESSURE ON MODULATING VALVE. RESTARTED UNIT, BURNERS NOW APPEAR NORMAL, ERROR CODE ALSO WENT AWAY. CUSTOMER WILL MONITOR UNIT AND CALL BACK IF PROBLEM PERSISTS. CUSTOMER PAID BY CREDIT CARD $135.”

    Despite monitoring the system, it did not work throughout the night, and we had to use portable heaters, causing significant discomfort for my family. I called Young HVAC LLC again the next day as an emergency, but the technician did not arrive until 6:30 PM. The technician’s notes from this visit stated:

    “UNINSTALLED EVOLUTION UNIT T’STAT PER CUSTOMER REQUEST. INSTALLED STANDARD PROGRAMMABLE T’STAT. RECONFIGURED WIRING AT FURNACE AND A/C FOR NON-COMMUNICATING T’STAT PER MANUFACTURER INSTRUCTIONS. PERFORMED START-UP ON HEAT CYCLE. HEAT CYCLE STARTED LIKE NORMAL; HOWEVER, INDUCER DRAFT MOTOR IS NOISY BUT WORKABLE. AFTER ABOUT 15-20 MINUTES OF RUN TIME ON HEAT CYCLE, HIGH LIMIT IS TRIPPING. UNABLE TO DETERMINE CAUSE AT THIS TIME. WILL NEED TO CALL SUPPORT TO FURTHER DIAGNOSE DURING NORMAL BUSINESS HOURS. CUSTOMER PAID BY CREDIT CARD $125.”

    The system worked for a short period but stopped again during the night, leaving us without heat. Upon calling the technician again, he mentioned that the gas pressure was low and advised us to contact the gas company. The gas company identified and removed some clogging. The technician returned but was unable to fix the issue, resulting in another night without heat.

    We urgently need a resolution to this problem as my family continues to suffer from the lack of proper heating. Please prioritize our case and provide a permanent solution as soon as possible.

    Thank you for your prompt attention to this matter.

    Model
    987MA42060V17A-B
    Serial number
    2312A48638
    Where
    Warren, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand BRYANT, made or sold by Carrier Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Mar 10, 2023, sent to the company Mar 17, 2023, published by CPSC Apr 3, 2023

    The product, in the report: Exterior Heat Pump Condenser Unit/ Air handler set. Serial Number 4116E07017. MODEL 280ANV048000EAAA

    fuse board fried and killed the compresser. I have been without heat/air for the past 8 days and there is not a solution in sight. Bryant was extremely unhelpful and refused to assist. The supplier stated my product is not under warranty then said it was. I was not informed about this recall. My main fuse breaker also malfunctioned due to the faulty Bryant Condenser. I am going to have to stay at a hotel while my repairs are being done due to extreme weather. I have gone through about 300 dollars of wood to heat my home so far and my husband is disabled/cannot stay in freezing house.

    Model
    280ANV048000EAAA
    UPC
    unknown
    Serial number
    416E07017
    Bought from
    Dickinson Heating and Air HVAC Bryant licensed ins
    Bought
    Jun 1, 2017, about then
    Where
    Marysville, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bryant Evolution, made or sold by Carrier Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Nov 21, 2022, sent to the company Nov 29, 2022, published by CPSC Dec 13, 2022

    The product, in the report: Heat pump

    Fire in electricalbox

    Model
    213CNA048-B
    Serial number
    1113E10779
    Bought from
    Hahns heating air
    Bought
    Jul 1, 2013
    Where
    Hilton head, South Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Bryant, made or sold by Carrier Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made May 31, 2018, sent to the company Aug 3, 2018, published by CPSC Aug 17, 2018

    The product, in the report: BRYANT EVOLUTION SERIAL NUMBER 3113E27383 MODEL NUMBER 280ANV048000

    Bryant evolution stopped working got hot ...found out about recall...dealers did not know about it my 10 year warranty is only 4 years into it...and we don’t have a working unit. serial number 3113E27383 MODEL NUMBER OF RECALLED UNIT 280ANV048000 WE BUILT OUR HOUSE 4 YEARS AGO INSTALLED ..3/18/14 THEY NEED TO REPLACE THE PARTS ON RECALL..ASAP

    Model
    280ANV048000
    Serial number
    3113E27383
    Bought
    Jan 15, 2014
    Where
    east galesburg, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 60, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand BRYANT, made or sold by Carrier Corporation
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made May 27, 2016, sent to the company Jun 6, 2016, published by CPSC Jun 20, 2016

    The product, in the report: Air exchanger

    I bought the house in 2004 and the air exchanger failed by 2006 within the warranty period. The air exchanger fan motor stopped. When this happened, the unit was hot enough to partially deform the airtight seal. A noticeable smell of outgassing material occurred upon entry in the utility room. A 60 Hz hum was audible simultaneously. The unit was hot to the touch.

    The unit was new with the house, installed in accordance with the manufacturer recommendations, and inspected by the City of Saint Paul. It also failed within the warranty period. Previous communications indicated that a repair person would be dispatched at no cost. However, that did not occur. We received an embedded 3 ampere non-replaceable fuze after the unit quit and were notified of a recall. This service does not meet our expectations.

    Model HRVBBLHU1150 Serial Number 1504V00705

    Model
    HRVBBLHU1150
    Serial number
    1504V00705
    Bought
    Dec 8, 2004
    Where
    Saint Paul, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 32, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Bryant, made or sold by Venmar Ventilation - Venmar CES - Broan Nutona Canada
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Jul 13, 2013, sent to the company Jul 22, 2013, published by CPSC Aug 5, 2013

    The product, in the report: Bryant Air Handler

    June 28, and again on July 11, 2013 about 9pm smoke and fire alarm went off through out my home. Home was filled with acrdi electrical type smoke. Found all the electronics inside the air handler were toast, control boards, regulators, capacitors, and the fan motor too. All the wires were burnt off the controls and connections...there was nothing left inside but ashes.

    We were luck was contained inside the unit. Simpson’s the Tampa Fl company who installed new for Ryland Homes 8/2005, said that never should have happened under any circumstances. In fact their tech said he never saw one do that before ever.

    Lloyds Air and Heating Tampa area, were sent by my home warranty company...the replaced the components...not sure they good job. 10 days later it caught on fire again.

    Simpsons office staff said the Bryant 4ton Puron system had a 10 year warranty, but he tech who called me said it was only 5. Regardless, this is unsafe product and should all be recalled and/or replaced.

    Model
    FX4BNF0448000AAAA
    Serial number
    0606A71954
    Bought from
    RYLAND HOMES
    Bought
    Jul 31, 2005, about then
    Where
    Ruskin, Florida: Home/Apartment/Condominium
    Who was involved
    Age 70, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand bryant, made or sold by Carrier Corporation
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Heat pumps

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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