American Standard heat pumps
4 reports to CPSC, the latest made Dec 11, 2025. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 4reports to CPSC
- Dec 11, 2025the latest report was made
- May 1, 2014the earliest
- 1with the company’s comments
- Brand
- American Standard
- Maker
- Trane, American Standard and SchlageLinkMakers, importers or sellers, as the reports name them
- Product
- Heat pumpsCPSC’s product type: Heat Pumps (code 365), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
By month
The numbers, as a table
| Month | Reports |
|---|---|
| December 2025 | 1 |
| January 2022 | 1 |
| September 2017 | 1 |
| May 2014 | 1 |
How badly anyone was hurt
- No one hurt 4 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
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No one hurt Made Dec 11, 2025, sent to the company Jan 13, 2026, published by CPSC Jan 30, 2026
The product, in the report: Heat pump
I want to bring to your attention a design defect I have discovered in my American Standard Heat Pump, model 4A6V8048A1000BA, serial 18111K621F, manufactured March 2018, which released 12 lbs of 410A refrigerant into the atmosphere. A descending portion of the high pressure copper line contacts the floor near the compressor. As the floor vibrates when the compressor is on, it acts as an abrasive against the copper line, eventually creating a hole. There is no relief molded into the floor, nor padding between the floor and copper line. I Two American Standard technicians looked at the heat pump and said the same thing, “We have seen this happen a lot. Its a design flaw.” The line was repaired in July, with padding added to the copper line and a hole cut in the floor, to correct the design flaw. This has fixed this safety issue. The manufacturer should not design the heat pump with direct contact between a vibrating floor and a refrigerant line. If American Standard manufactured thousands of these heat pumps, which will eventually develop the same leak as mine, thousands of lbs of 410A could potentially be released into the atmosphere, creating an easily preventable hazard. I respectfully request you investigate how widespread this safety issue is and either issue a recall or retrofit solution request to American Standard/Trane.
- Model
- 4A6V8048A1000BA
- Serial number
- 18111K621F
- Where
- Enid, Oklahoma: Unspecified
- Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand American Standard, made or sold by Trane, American Standard and SchlageLink
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 25, 2022, sent to the company Apr 18, 2022, published by CPSC May 2, 2022
The product, in the report: gas furnace/electric air handler (HVAC) combination unit
12/9/2019: The consumer noticed an extremely foul odor in his home and it was more severe when the HVAC was in operation. He contacted the dealer, Chuck Farrell’s Air Conditioning & Heating, Inc. and their rep. (name unavailable) told him that the issue was called Dirty Sock Syndrome and the coil needed to be replaced, to addressed the issue. Dirty Sock Syndrome is a bacterial mold that can cause serious illness. The dealer sent a technician out to replace the coil. The product was still under warranty and there was no charge for the repair.
11/2021: The exact same issue returned. The consumer reported the problem directly to the manufacturer this time and asked for a replacement coil. Initially, the manufacturer was willing to cover the cost of the part, but not the labor. The consumer had further discussions with the manufacturer and they agreed to cover the labor and the cost of the part.
However, the consumer had changed service dealers, to Quality Air Specialists, by this time. The new service dealer rep. (name unavailable) informed him that a coated coil would address this issue in the future.
The consumer asked the manufacturer for a new coated coil and he claims that the rep. (name unavailable) he spoke to agreed to provide one
1/24/2022: However, when the service dealer rep. went to pick up the part, it was a plain coil and not coated.
The consumer followed up with the manufacturer again and their rep. said they do not provide coated coils free of charge.
11/2021 – 12/2021: The consumer had the technician install 2 ultraviolet lights in the HVAC area, which is supposed to kill some of the bacteria. The consumer also had an [REDACTED] installed inside the air handler. This is supposed to eliminate pollen, bacteria & viruses, but the consumer is not sure of the decreased percentages.
The consumer has been in contact the manufacturer numerous times, but they are not willing to provide a coated coil free of charge. Bronze gold coated coil has proven to be the most effective.
NOTE: There are different model numbers for different parts of the unit:
Furnace: AUD1B060A9H31BC Air Handler: 4A7A4036L1000AA Coil: 4PXCBU36BS3HAAA
The consumer said that Ingersol Rand is the parent company for Trane.
- Model
- AUD1B060A9H31BC
- Bought from
- Amercian Standard (distributor), Florida
- Bought
- Aug 7, 2018
- Where
- Summerfield, Florida: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand American Standard, made or sold by Trane, American Standard and SchlageLink
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Sep 15, 2017, sent to the company Nov 3, 2017, published by CPSC Nov 20, 2017
The product, in the report: gas pack unit
(07/08/2017) The consumer stated that he has a natural gas and burning smell leaking into his home. When he smelled the gas, he cut the thermostat and the outside valve off.
The consumer called the Home Warranty Company and reported the issue. He advised them that it was unsafe. A contractor came on Sept 7th. He opened the unit and found that the heat exchangers had pitted and rusted out. The contractors advised the consumers that he would refer the diagnosis to the warranty company.
(09/15/2017) The consumer contacted American Standard and was advised to get invoices of when the unit was installed and all the service records.
The consumer stated that his issue is not with American Standard but with the Home Warranty Company.
- Model
- YCX036G1HOAB
- Serial number
- 2043RLX1H
- Bought from
- in home
- Where
- Lancaster, South Carolina: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand American Standard, made or sold by Trane, American Standard and SchlageLink
- How badly, in CPSC’s words
- Incident, No Injury
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No one hurt Made May 1, 2014, sent to the company May 12, 2014, published by CPSC May 27, 2014
The product, in the report: American Standard heating and cooling unit
My American Standard heating and air unit motor caught fire the motor has been replaced a few years back bought unit in 2008 had motor go out this is the 3 one put in the first one just went out this one caught fire Thankfully fire stayed in unit and only smoke and elect fire smell came in house no one got hurt
- Model
- 2wcc3048A1000AA
- Serial number
- B065NMB9H
- Bought from
- All-Temp heating, Tennessee
- Where
- Buchanan, Tennessee: Mobile/
Manufactured Home - Who was involved
- Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand American Standard, made or sold by Trane, American Standard and SchlageLink
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.