Twin Star portable electric heaters
5 reports to CPSC, the latest made Oct 9, 2015. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 5reports to CPSC
- Oct 9, 2015the latest report was made
- Jan 17, 2012the earliest
- 0with the company’s comments
- Brand
- Twin Star
- Maker
- TWIN STAR INTERNATIONAL INCMakers, importers or sellers, as the reports name them
- Product
- Portable electric heatersCPSC’s product type: Portable Electric Heaters (code 348), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
Other ways the reports write the brand (2)
“Twin-Star/Duraflame” and “TwinStar”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| October 2015 | 1 |
| May 2014 | 1 |
| January 2014 | 2 |
| January 2012 | 1 |
How badly anyone was hurt
- No one hurt 4 CPSC: Incident, No Injury
- Not said 1 CPSC: Unspecified
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Oct 9, 2015, sent to the company Oct 19, 2015, published by CPSC Nov 2, 2015
The product, in the report: Twin Star 10Q1071ara infrared heater
My Twin Star Heater was plugged into the living room outlet but not turned on and we discovered at some point the plug over heated and burned up the plug itself! This actually happened previously in a different outlet and we blamed the outlet and replaced it! Then the plug wasn’t damaged so we didn’t think it was the heater however, twice and the plug itself was torched this time! Thankfully there was only black around the box and my house didn’t burn down!
- Serial number
- Mh112300671Y
- Bought from
- Boscov’s, Pennsylvania
- Bought
- Oct 1, 2013
- Where
- Cabot, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Twin Star, made or sold by TWIN STAR INTERNATIONAL INC
- How badly, in CPSC’s words
- Incident, No Injury
-
Not said Made May 8, 2014, sent to the company May 16, 2014, published by CPSC Jun 2, 2014
The product, in the report: Twin Star Moveable heater model 10Q1071ARA (cherry)
This is a Twin Star heater model 10Q1071ARA. The heater was not in use and was off but was plugged into a outlet. My wife and son were upstairs and heard a loud pop downstairs. When they went to investigate the heaters cord was on fire which in turn caught the carpet on fire. They quickly put out the fire and thankfully someone was home or it would have been much worse.
- Model
- 10Q1071ARA
- Serial number
- MH1219-03944
- Bought from
- Sam’s Club, Georgia
- Where
- Dawsonville, Georgia: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Twin Star, made or sold by TWIN STAR INTERNATIONAL INC
- How badly, in CPSC’s words
- Unspecified
-
No one hurt Made Jan 14, 2014, sent to the company Feb 12, 2014, published by CPSC Feb 28, 2014
The product, in the report: Twin Star 10Q1071ARA space heater
[REDACTED] December 31,2013 Consumer Products Safety Commission Washington, DC 20707 Re: Dangerous or defective space heaters
Last winter, I bought a space heater from a local hardware store. It indicates that it is a Twin Star 10Q107IARA with UL listed at 3RE7 E 335639, made in China.
I used it in my kitchen, which is at the far end of my forced air heating system. I plugged it in a GFCI receptacle. The heater warned that the plug should be checked periodically to see if it was warm.
On December 1, 2013, less than half an hour after I plugged this into the GFCI receptacle, I smelled something burning. When I felt the plug it was HOT! The GFCI receptacle was destroyed. The insulation on the receptacle had melted off.
I promptly turned the circuit breaker off to that receptacle to avoid a fire, and possible further damage to the electrical system and the house. That circuit is now useless, but my house wasn’t damaged further, as far as I know.
These space heaters should be carefully checked and removed from the market if they aren’t safe. I could imagine what could happen if it was plugged in to heat a bedroom at night while the occupants slept.
Sencerely:
[REDACTED] CC: WV attorney general, consumer protection Pendleton County OEMS Selling store
- Model
- 10Q1071ARA
- Serial number
- 3RE7 E 335639
- Where
- Sugar Grove, West Virginia: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand TwinStar, made or sold by TWIN STAR INTERNATIONAL INC
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 11, 2014, sent to the company Jan 22, 2014, published by CPSC Feb 5, 2014
The product, in the report: Manufacturer Twin-Star/Duraflame Model # DFC-500-2 Serial # SPZ014189
This report concerns a Twin-Star/Duraflame space heater with Serial # SPZ014189, Model DFS-500-2. I purchased the heater on January 7, 2013 at CVS Pharmacy in Gainesville Florida.
The appliance is a fire hazard because the attached cord plug melted and overheated. The plug receptacle also melted a little and discolored. Whe I unplugged the heater, I noticed that the cord and plug were extremely hot to the touch. I noticed this during the last week of December and have not operated the appliance since that time.
I filed a warranty claim with the company but have not yet received a response.
- Model
- Model # DFC-500-2
- Serial number
- SPZ014189
- Bought from
- CVS Pharmacy
- Bought
- Feb 10, 2013
- Where
- Alachua, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 68, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Twin-Star/
Duraflame, made or sold by TWIN STAR INTERNATIONAL INC - How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 17, 2012, sent to the company Jan 25, 2012, published by CPSC Feb 8, 2012
The product, in the report: small electric heater in a wooden fireplace assembly
Was using the fireplace in my living room as the outside temperature was -5. Was watching television with my mother when she shouted that the fireplace was on fire. I looked at there was flame behind the on/off switches. I unplugged the fireplace, but the flame behind the switches persisted. My mother ran to the kitchen to get the fire extinguisher at which point I put the fire out. Preceding the event, there was no indication of trouble with the appliance. There was no ‘hot’ or ‘electrical’ smell. There was no problems with the outlet as the television ran off the same outlet. I feel that something failed in the switch assembly and ignited. I immediately took the information off the appliance and called the customer service number. Their offices were closed for the evening, so I looked up their website and submitted an account of what happened, offering model and serial number. Naturally, i received an email back in typical customer service evasiveness.
- Model
- 23EF010GAA
- Serial number
- 23E10-0728-B3312
- Bought from
- Walmart, New York
- Bought
- Feb 15, 2008
- Where
- Mineville, New York: Home/
Apartment/ Condominium - Who was involved
- Age 38, Male
- The reporter’s relation to them
- Self
- As this report names them
- made or sold by TWIN STAR INTERNATIONAL INC
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.