Quality Craft portable electric heaters
1 report to CPSC, the latest made Nov 1, 2013. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Nov 1, 2013the latest report was made
- Nov 1, 2013the earliest
- 0with the company’s comments
- Brand
- Quality Craft
- Maker
- Quality Craft GroupMakers, importers or sellers, as the reports name them
- Product
- Portable electric heatersCPSC’s product type: Portable Electric Heaters (code 348), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
By month
The numbers, as a table
| Month | Reports |
|---|---|
| November 2013 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Nov 1, 2013, sent to the company Nov 8, 2013, published by CPSC Dec 3, 2013
The product, in the report: Quality Craft QC888HB Portable Heater
We began using our Quality Craft QC888HB heater this fall.
After about 20 minutes, we smelled strong smoke from another room, and ran into to find the QC888HB on fire internally and throwing mass amounts of smoke. We quickly unplugged it and carefully got it outside.
I called Quality Craft, and their first reaction was that their are safeties on the unit and it can’t catch on fire. Their second reaction was to say the unit was out of warranty. I explained that this is not a warranty issue - this is a product safety issue as my house was moments away from catching on fire. They then asked for pictures, and after reviewing - offered to send me some internal electronic parts to replace inside the unit.
I stated I am not authorized or certified to repair appliances, and was dismayed that they were not interested in finding a root cause. After much back and forth, they finally agreed to have me ship the unit back - but only after putting legal forms (liability waivers, releases, etc) in front of me.
I told them before ever plugging in a Quality Craft unit again and placing my family at risk, I would need to understand why this happened in the first place, is it happening to other people, and lastly - I’m not releasing them if it catches on fire again. Communication has since ceased.
- Model
- QC888HB
- Bought from
- BJ’s Wholesale, Pennsylvania
- Bought
- Jan 1, 2011, about then
- Where
- Allentown, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 43, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Quality Craft, made or sold by Quality Craft Group
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.