Honeywell portable electric heaters
42 reports to CPSC, the latest made Jul 14, 2026. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 42reports to CPSC
- Jul 14, 2026the latest report was made
- Nov 30, 2011the earliest
- 3with the company’s comments
- Brand
- Honeywell
- Makers
- KAZ INC. and Helen of TroyMakers, importers or sellers, as the reports name them
- Product
- Portable electric heatersCPSC’s product type: Portable Electric Heaters (code 348), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
Other ways the reports write the brand (4)
“Honeywell Heat Genius Ceramic Heater HCE840 / HCE840C Series”, “Honeywell Heater”, “Honeywell KATZ” and “honeywell surround heat model hz-0360 tgt”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| July 2026 | 1 |
| February 2024 | 1 |
| October 2023 | 1 |
| December 2022 | 1 |
| February 2021 | 1 |
| January 2021 | 1 |
| January 2019 | 1 |
| September 2018 | 1 |
| July 2018 | 1 |
| March 2018 | 1 |
| February 2018 | 1 |
| January 2018 | 2 |
| December 2017 | 1 |
| January 2017 | 2 |
| November 2016 | 1 |
| January 2016 | 2 |
| March 2015 | 2 |
| January 2015 | 1 |
| May 2014 | 1 |
| March 2014 | 3 |
| February 2014 | 1 |
| January 2014 | 2 |
| December 2013 | 3 |
| October 2013 | 1 |
| May 2013 | 1 |
| March 2013 | 2 |
| February 2013 | 1 |
| November 2012 | 2 |
| March 2012 | 1 |
| January 2012 | 1 |
| November 2011 | 1 |
How badly anyone was hurt
- Seen by a doctor or nurse 2 CPSC: Injury, Seen by Medical Professional
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
- Hurt, no treatment 3 CPSC: Injury, No First Aid or Medical Attention Received
- No one hurt 35 CPSC: Incident, No Injury
- Not said 1 CPSC: Unspecified
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
First aid Made Jul 14, 2026, sent to the company Jul 17, 2026, published by CPSC Jul 31, 2026
The product, in the report: Electric surround heater. Model number HHF36OW
My Honeywell HHF360W space heater caught fire during normal use on December 20, 2024. The interior ignited and the power cord set my floor on fire, causing property damage including flooring and clothing. I contacted Helen of Troy (the manufacturer). They demanded I surrender the heater without providing any evidence preservation protections. When I submitted five written conditions, they refused all five and closed my complaint file on January 4, 2025 without resolution
- Model
- HHF360W
- Where
- Aiken, South Carolina: Mobile/
Manufactured Home - Who was involved
- Age 58, Male
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Feb 28, 2024, sent to the company Mar 5, 2024, published by CPSC Mar 19, 2024
The product, in the report: Honeywell 360Surround Heater Fan forced (18219) blackModel HHF360 Series
The Honeywell 360 Heater started an electrical fire. Nearly burned my room ([REDACTED])
- Model
- 18219
- UPC
- 9292649360
- Serial number
- UHT360WHD 4004809
- Bought from
- Walmart
- Bought
- Jan 10, 2024, about then
- Where
- Miami, Florida: Mobile/
Manufactured Home - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Honeywell KATZ, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Oct 9, 2023, sent to the company Oct 17, 2023, published by CPSC Oct 31, 2023
The product, in the report: Honeywell 360° digital surround heat fan forced technology model number HHF l370B part number of A006331R0
Bought a Honeywell 360° digital surround heat heater model number HHF370B Saturday afternoon (10/6/23) had plugged it in. About 9 pm that night I could smell a faint smell of burning electrical. I didn’t see anything wrong so went to bed. The next morning I went to go plug in something else and accidentally unplug the heater. That’s when I realized that the outlet had signs of damage. I went to look at the cord, and that’s when the horror sunk in. On the left prong for the plug, the bottom plastic holding it in was almost completely melted through the bottom. If I didn’t find it when I did, I could have caught my house on fire.
- Model
- HHF370BV2
- UPC
- 9292630370
- Bought from
- meijer’s Oregon Ohio, Ohio
- Bought
- Oct 7, 2023
- Where
- Perryburg, Ohio: Home/
Apartment/ Condominium - Who was involved
- Age 35, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Dec 22, 2022, sent to the company Dec 28, 2022, published by CPSC Jan 12, 2023
The product, in the report: Honeywell Uberheat Plus Ceramic Technology; white color portable heater 1500W heater with flexible carry handle; Model HCE220W
Used a new portable ceramic space heater in home. Heater emits a toxic off-gas when used that does not to dissipate. When turned on and run, the chemical smell induces headaches, breathing difficulty, dizziness and confusion, and induced skin rash. Heater even emits a chemical smell when turned off and not in use (cool).
- Model
- HCE220W
- UPC
- UHT220SWN
- Serial number
- A007105R0
- Bought from
- Best Buy
- Bought
- Dec 18, 2022
- Where
- Billings, Montana: Home/
Apartment/ Condominium - Who was involved
- Age 8, Unknown
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Honeywell, made or sold by Helen of Troy
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Feb 22, 2021, sent to the company Mar 16, 2021, published by CPSC Mar 30, 2021
The product, in the report: HONEYWELL BLACK HEATER UHT360MHD HHF360B
STARTED SMOKING AND BURNING
- Model
- HHF360B
- Serial number
- UHT360MHD
- Where
- ORTONVILLE, Michigan: Industrial
- Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand HONEYWELL, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 8, 2021, sent to the company Feb 1, 2021, published by CPSC Feb 16, 2021
The product, in the report: Honeywell 360 portable heater in white. Model #HHF360W. 120v ac ,60hz, 1500w Model Honeywell 360° SURROUND HEAT® HEATER Model HHF360 UPC 30LB0960XB7
What happened that made you want to report? Noticed the outlet and the plug was singed or burned when I pulled out the plug to space heater. What type of product(s) were being used? Honeywell portable space heater model HHF360W, purchased at True Value on 10/24/20 Who was using the product(s)? Myself How were the product(s) being used? Heating room during day when working at my desk, approximately 6 hrs a day. 5 days a week. Were there any injuries that happened or may have happened while using the product? No injuries happened.
- Model
- Honeywell 360° SURROUND HEAT® HEATER Model HHF360
- UPC
- P/
n:30LB0960XB7 - Serial number
- P/
n: 30LB420CAU1 - Bought from
- True value
- Bought
- Nov 24, 2020, about then
- Where
- Ennis, Montana: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 27, 2019, sent to the company Mar 13, 2019, published by CPSC Mar 27, 2019
The product, in the report: Honeywell radiator style plug in heater with three temperature settings.
Plugged heater into the bathroom wall outlet and heard an electrical arching sound. The GFI outlet did not trigger but I unplugged the heater. I did a partial disassembly and found that the control switch has evidence of overheating/burning on the wire and evidence of charring can be seen at what appears to be the heating element. There also appears to be a loose or broken wire for the high temperature warning light.
- Serial number
- 9814001711
- Where
- Cupertino, California: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Sep 1, 2018, sent to the company Sep 28, 2018, published by CPSC Oct 15, 2018
The product, in the report: Honeywell Ceramic Heater
Purchase a ceramic heater #HC840 / HCE840C series put it in operation and proceeded to heat small bath room. I was overcome by a oder that smelled of cement dust. I think that the ceramic is burning. Heater is a Honeywell brand called. Ceramic Genius . Thank you [REDACTED]
- Model
- HCE840 /
HCE840C - UPC
- Don’t know
- Serial number
- Don’t know
- Bought from
- Lowes, New York
- Bought
- Aug 31, 2018
- Where
- Queensbury, New York: Home/
Apartment/ Condominium - Who was involved
- Age 82, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Honeywell Heat Genius Ceramic Heater HCE840 /
HCE840C Series, made or sold by KAZ INC. - How badly, in CPSC’s words
- Incident, No Injury
-
Seen by a doctor or nurse Made Jul 5, 2018, sent to the company Apr 19, 2019, published by CPSC May 3, 2019
The product, in the report: Honeywell heater Model: 360 SURROUND HEAT MODEL# HHF360V Serial #: SPM13791125119
Heater was purchased from Target store in Lathrop, California (off highway 5) in November 2016.
The Honeywell heater was used from November 2016 to February 2017. The heater was purchased because the advertisement represented it to be a “safety” heater, and was made with: 1. A “cool housing”; 2. “Over heat” protection; and 3. Exceeded “safety requirements.”
On the night of February 13, 2017, Ms. [REDACTED] took her boyfriend to dinner for his birthday and when they came back she was standing next to the heater talking to her boyfriend. Ms. [REDACTED] remembered saying the heater was kind of hot, so she stepped further away from it. She never touched the heater with her leg. She was always standing a few feet away from it. Ms. [REDACTED] and her friend talked for a few more minutes and then retired.
Her leg felt warm but not painful. She did not feel a burn and went to bed. When she woke up the next morning, she had “large blisters” across her leg. When she tried to turn the heater on the next day it would not turn on.
Ms. [REDACTED] stayed home from work and put a wet cloth on the blistered area. The following day, the blisters started to turn a dark color. Ms. [REDACTED] went to her Doctors for treatment. She continued to be treated by her Doctors every other day to apply bandages, and silver sulfadiazine cream.
Ms. [REDACTED] contacted Honeywell several times and reported the problem with the heater and her injuries. They did nothing to follow up with the product
For the next two months, Ms. [REDACTED] travelled to [REDACTED] two or three times a week for treatment of her “blister” burns. Her leg is still “pitted and ugly”. Ms. [REDACTED] intends on obtaining a “skin graft” and/or “plastic surgery” treatments to try to make the affected areas of “discoloration” and “pitting” appear more normal.
The front of the heater is buckled and melted in minimally four places from the overheating. The switch is melted as well. The switch on the heater makes a loud unusual sound it when you try to turn it on and does not function.
There is no doubt, this Honeywell heater was (and is) defective and is not fit for its intended use. That is the commonality and similarity with many other Honeywell recalled heaters. This heater shares common problems with other defective Honeywell heaters also.
- Model
- HHF360V /
360 SURROUND HEAT - Serial number
- SPM13791125119
- Bought from
- Target, Minnesota
- Bought
- Nov 1, 2016, about then
- Where
- MANTECA, California: Unspecified
- Who was involved
- Female
- The reporter’s relation to them
- My Client, Patient, Student, Etc. (professional relationship)
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
-
No one hurt Made Mar 7, 2018, sent to the company May 3, 2018, published by CPSC May 17, 2018
The product, in the report: Portable heater
Caller is reporting that he was using the radiator heater and then it stopped working. He noticed that there was smoke emitting from the control switch. He opened the cover and noticed that the wires had melted near the switch. He stated that the unit has only been in use for a few months.
Caller stated that he contacted the manufacturer but was advised that the heater was out of warranty.
Caller is concerned that this heater is a fire hazard and should be reported.
- Model
- hz-690
- Bought from
- Gift
- Where
- Dayton, Ohio: Unspecified
- Who was involved
- Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 10, 2018, sent to the company Feb 16, 2018, published by CPSC Mar 5, 2018
The product, in the report: Oil filled space heater
Honeywell brand oil filled space heater, model HZ-690, used as directed in an interior room. Switch panel ignited causing fire within control panel area of heater.
- Model
- HZ-690
- Serial number
- 328115S
- Where
- plano, Texas: Unspecified
- Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 30, 2018, sent to the company Feb 7, 2018, published by CPSC Feb 22, 2018
The product, in the report: Oil-filled, fan, thermostat, black finned heater with handle and casters
Honeywell HZ-709 heater was used in a bedroom. It sat on a wood floor, no fabrics or curtains touching it. This morning discovered soot/scorch/smoke marks extending 2+ feet up wall from outlet. Entire outlet was melted, and ground prong of heater plug was completely reduced to ash. Breaker did not trip, smoke alarm did not sound. Our house wiring has been upgraded in the last 2 years, so faulty wiring is not an issue.
- Model
- HZ-709
- Bought from
- Walmart
- Bought
- Nov 1, 2016, about then
- Where
- Madison, Virginia: Home/
Apartment/ Condominium - Who was involved
- Age 16, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 7, 2018, sent to the company Apr 9, 2018, published by CPSC Apr 23, 2018
The product, in the report: Portable electric space heater
On 12/28/17 I purchased a Honeywell space heater to use When it got exceptionally cold. . On Saturday 1/7, the heater tripped a circuit in my living room and there were sparks when I unplugged it. I assumed, because it was new that the outlet might be bad so I put the heater in another room. It ran for a little while but then I started smelling burning plastic. I immediately went to unplug it and it shot sparks and fried the outlet. I then went online and started looking on Walmart and Amazon at feedback. There are many one star reviews were people say it smelled like burning plastic and someone saying it started smoking! This heater is a danger to human life and the lives of pets. I took photos of the charred plug and outlet.
YOU NEED TO RECALL THIS HEATER IMMEDIATELY BEFORE IT KILLS SOMEONE!! Model. HHF360WWM
- Model
- HHF360WWM
- Bought from
- Walmart
- Bought
- Dec 28, 2017
- Where
- Levittown, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 51, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 24, 2017, sent to the company Mar 23, 2018, published by CPSC Apr 6, 2018
The product, in the report: Honeywell HCE840B Heat Genius Ceramic Heater, Black
The “Honeywell HCE840B Heat Genius Ceramic Heater, Black” was being used to heat a bedroom, when it became obvious the unit had overheated and began to melt the plastic bezel and the plastic base of the unit. The heater was turned off and is no longer in use.
- Model
- Honeywell HCE840B Heat Genius Ceramic Heater, Black
- Bought from
- Walmart
- Bought
- Nov 1, 2017, about then
- Where
- Union, Kentucky: Home/
Apartment/ Condominium - Who was involved
- Age 25, Female
- The reporter’s relation to them
- My Friend /
Neighbor / Co-worker - As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 30, 2017, sent to the company Feb 15, 2017, published by CPSC Mar 2, 2017
The product, in the report: Product was a Honeywell HZ-860
I purchased a Honeywell HZ-860 heater in 2016 on Monday Jan 23rd it caught fire in my bedroom and burned to a pile of melted plastic ruining everything in my bedroom fortunately no one was injured and the fire was contained to one room but the entire house suffered smoke damage and my entire wardrobe was ruined as well as my bed and bedding and contents of the room the heater had never malfunctioned before and I considered it reliable. It was set at 65 degrees and would shut off and turn on as the heat was needed to obtain 65 degrees I’m currently trying to contact the manufacturer to resolve my issue
- Bought from
- Walmart, California
- Bought
- Jan 23, 2016, about then
- Where
- Woodland, California: Home/
Apartment/ Condominium - Who was involved
- Age 42, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Jan 25, 2017, sent to the company Feb 15, 2017, published by CPSC Mar 2, 2017
The product, in the report: Product Description Honeywell oil-filled 1500 watt radiator. Built for long-lasting performance, this oil-filled heater is made of heavy-gauge steel and has a durable, rust-free enamel finish. Each metal fin is machine welded to ensure leak-free operation. The oil in this portable electric heater never needs to be refilled or replaced. Featuring back-lit controls, three heat settings and an adjustable thermostat for personal comfort, the heater has four easy-glide casters that make it easy to transport from room to room. http://www.kaz.com/kaz/heaters/products/honeywell-oil-filled-radiator-with-adjustable-back-lit-controls-hz-690/ Product Category Home Maintenance and Structures Product Type Heating, Ventilation & Air Conditioning Product Code Portable Electric Heaters (348) Manufacturer / Importer / Private Labeler Name KAZ INC. Brand Name Honeywell Model Name or Number HZ-690
The Honeywell Oil-filled Radiator (model HZ-690) was plugged-in and in use at appx 1/2 power setting. there was pop from the unit and then flames came out of the top, followed by a cloud of ash. unit was immediately unplugged and placed outside on concrete surface. unit was always used indoors and according to manufacturers instructions. no damage or abuse to the unit whatsoever. no safety fuse or relay was tripped, unit continued to operate even after catching fire.
- Model
- HZ-690
- Bought from
- walmart, Oregon
- Bought
- Jan 20, 2013, about then
- Where
- portland, Oregon: Home/
Apartment/ Condominium - Who was involved
- Age 47, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
Not said Made Nov 30, 2016, sent to the company Dec 8, 2016, published by CPSC Dec 22, 2016
The product, in the report: Honeywell Oil-Filled Heater HZ-709/HZ-710
Heater was in use in the sun room, smelled something burning, found plug and wall outlet blackened and melted.
- Model
- HZ-710
- Bought from
- WalMart, North Carolina
- Bought
- Nov 24, 2012
- Where
- Gastonia, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Unspecified
-
No one hurt Made Jan 20, 2016, sent to the company Feb 1, 2016, published by CPSC Feb 17, 2016
The product, in the report: Electric Heater - Oil Filled Radiator
Heater made burning metal smell and wattage control switch stopped working. Took off cover and it revealed a burned metal power cord that had pulled away from the switch. This unit was in good shape and infrequently used.
This could have started a fire with catastrophic loss potential.
- Model
- HZ-690
- Serial number
- 338115S
- Bought
- Mar 4, 2006
- Where
- Plano, Texas: Home/
Apartment/ Condominium - Who was involved
- Age 55, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 14, 2016, sent to the company Jan 27, 2016, published by CPSC Feb 11, 2016
The product, in the report: Model # HZ-0360
Plugged in heater to wall plug. Ran for about one minute, fan turned off, I could see the glow of the element, then a spark, I quickly unplugged the heater, the smell of electric burn was very prominent.
- Model
- HZ-0360
- Bought from
- Target
- Bought
- Feb 12, 2015
- Where
- Fort Smith, Arkansas: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 5, 2015, sent to the company Mar 12, 2015, published by CPSC Mar 26, 2015
The product, in the report: Honeywell Personal Heater HZ-315
Product: Honeywell Personal Heater Model HZ-315
I had been using the product for a few years without any trouble. One day I noticed a smell, but I associated it with the usual heater smell. Later in the day I went to run it off and almost burned my hand. The knob used to control the temperature was literally melting and was no longer attached to the metal post. I was able to turn it off and unplug it, and afterwards you can tell that the plastic around the metal post is completely burnt. It is as if the control electronics were in contact with the heating element. Not cool. This other link seems to report this problem.
http://www.saferproducts.gov/ViewIncident/1170824
- Model
- HZ-315
- UPC
- 9292634126
- Where
- Atlanta, Georgia: Other Public Property/
Office - Who was involved
- Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 1, 2015, sent to the company Mar 11, 2015, published by CPSC Mar 25, 2015
The product, in the report: Honeywell Surround Heat Personal Heater Space Heater
I am writing to inform you of a product malfunction with the Honeywell Surround Heat portable heater. Last night, 2/28/2015, the heater was in use and the thermostat set at the halfway mark. After about an hour of use, the thermostat triggered the heater to start up. I heard sputtering and then blue flames were visible through the vents at the bottom of the heater. The next moment, flames shot out of the base of the machine as I leaped out of my chair and disconnected the heater from the power source. I only removed this heater a week earlier from the bedroom my two young daughters share, and I can’t even imagine the horror that could have possibly unfolded had this happened while they slept.
- Model
- Model: HZ-0360
- Bought from
- Walmart
- Bought
- Jan 1, 2012, about then
- Where
- Richmond, Virginia: Home/
Apartment/ Condominium - Who was involved
- Age 38, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 21, 2015, sent to the company Jan 29, 2015, published by CPSC Feb 12, 2015
The product, in the report: Honeywell Space Heater
My space heater had been plugged in but turned off for several months. It was in my bedroom. One morning, I heard it turn on all by itself. I woke up and unplugged it, so no damage/injury occurred. If I had not been in the room, it could have started a fire because there were clothes piled near it. Nothing was touching the heater that could have pressed the power button.
- Model
- HZ-370BP-TGT
- Serial number
- 123011061456
- Bought from
- Target
- Bought
- Dec 15, 2011, about then
- Where
- Seattle, Washington: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 28, 2014, sent to the company Jun 25, 2014, published by CPSC Jul 10, 2014
The product, in the report: Oil filled heater Part #30LB0709XA0 Note: There is no serial # perse!
This caller is reporting his heater purchased October 17th, 2009 and had no problems with it until Monday, May 26th, 2014 when he turned it on but them could not turn it off nor could he control the heat. He is reporting this due to a potential fire hazard if heater was to be left on for any real length of time.
There have been no injuries
The caller has contacted the manufacture and has been advised to return the heater, however the consumer has decided to report the safety hazards with this heater before doing this.
- Model
- HZ709WM
- Serial number
- not found
- Bought from
- Walmart, West Virginia
- Bought
- Oct 17, 2009
- Where
- Carlisle, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 28, 2014, sent to the company Apr 7, 2014, published by CPSC Apr 21, 2014
The product, in the report: Electric ceramic space heater. Honeywell with the tag on the back that reads (attached in photo): Kaz USA, Inc. Model: HZ-315 www.kaz.com 1-800-477-0457 P/N 30LB0315UA^
Space heater (1-2 months old) was in use in an office. It suddenly began making an odd noise, so I looked at it. As I watched, it began putting out thick black smoke at the on/off knob. The knob was hot, so I yanked on the electrical cord to unplug it. The entire event was under 5 seconds (probably 3 seconds), but the on/off know was already hot! It was very sudden and I believe if I had not witnessed it, say I was in the bathroom, it could have caught anything nearby on fire.
The unit put out a lot of smoke in a short time period that smelled stongly of chemical. In a confined space, that may be very dangerous. Our office is very open, so it was of no consequence to me.
Looking at reviews of this product (on Amazon, etc), there are several reports of smoking/melting at the on/off knob and product failure. This product appears unusually dangerous.
- Model
- Model: HZ-315
- Bought from
- University of California San Diego Campus Bookstore
- Bought
- Feb 3, 2014, about then
- Where
- La Jolla, California: Other Public Property/
Office - Who was involved
- Age 39, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 25, 2014, sent to the company Apr 1, 2014, published by CPSC Apr 15, 2014
The product, in the report: Off white portable heater. Honeywell Air Heater model # HZ-680
After plugging in my Honeywell Air Heater Model # HZ-680 the cord, close to the plug, began to spark and caught fire. The cord continued to burn until I pulled the plug from the wall. The fire left black marks on the wall.
- Model
- HZ-680
- UPC
- I don’t know
- Serial number
- I don’t know
- Bought
- Mar 15, 2007, about then
- Where
- South Paris, Maine: Other Public Property/
Office - Who was involved
- Age 34, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 6, 2014, sent to the company Mar 14, 2014, published by CPSC Mar 31, 2014
The product, in the report: Honeywell Low Profile Silent Comfort Heater, HZ-617
Honeywell Low Profile Silent Comfort Heater, HZ-617 I purchased this heater on 8 January 2014 from Amazon. It was used for occasional supplemental heat in my daughter’s bedroom which is above the garage and colder than other rooms. On the morning of 28 February I went into her room to wake her and noticed the heater’s fan had come on even though the switch was not on that setting. I tried to turn the switch and there was an electrical shortage followed by billowing clouds of acrid smoke. I am sure it was about to catch fire. I unplugged the heater and rushed it outside. Obviously I wish I had paid more attention to the other reviews on Amazon citing the same and similar issues with this heater. My experience was clearly not the first. I can only conclude that there is an issue with this heater which renders it UNSAFE.
- Model
- Honeywell Low Profile Silent Comfort Heater, HZ-617
- UPC
- I do not know
- Serial number
- I do not know
- Bought from
- Amazon.com
- Bought
- Jan 8, 2014
- Where
- Atlanta, Georgia: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 4, 2014, sent to the company Feb 28, 2014, published by CPSC Mar 18, 2014
The product, in the report: Surround heat
The consumer was given the heater as a gift.
The consumer stated that she saw a dent on the side of the heater. The consumer went to examine the dent and noticed that heater had melted in that area. The consumer said that the plastic case melted on the right of the temperature dial.
The consumer stated that the spot that melted is extremely hot to the touch.
The consumer contacted the manf and they informed her that there was no recall on her model.
The consumer informed the manf that she used the heater in the bathroom. The consumer was informed by the manf that because she used the heater in the bathroom, her warranty is void. The consumer was informed that the product is not meant to be used in moist environments like bathroom.
The consumer stated that she did not use the heater in the bathroom for long periods of time.
The consumer was informed the manf that as a courtesy, if she sent the heater back, they will replace it.
The consumer plans to send the heater back to the manf.
The consumer’s model is not included in recall #12-087.
- Model
- HZO3604U-WMT
- Serial number
- Unknown
- Bought from
- Wal-Mart
- Bought
- Dec 25, 2012, about then
- Where
- Dellroy, Ohio: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 11, 2014, sent to the company Jan 22, 2014, published by CPSC Feb 5, 2014
The product, in the report: HZ-709-WMT oil filled electric heater
When plugging in the Honeywell HZ-709-WMT to the wall outlet, the wall outlet sparked and the breaker tripped. After examining the outlet, it was burned and melted and needed to be replaced.
- Model
- HZ-709-WMT
- Bought from
- Wal-Mart, Georgia
- Where
- Georgia: Home/
Apartment/ Condominium - Who was involved
- Age 40, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 7, 2014, sent to the company Jan 15, 2014, published by CPSC Jan 31, 2014
The product, in the report: Honeywell Infrared Space Heater. Model HZ970TGT MADE BY kaz usa, Inc.
Honeywell Infrared Space Heater. Model HZ970TGT MADE BY kaz usa, Inc.
I have been using this space heater for about a month to heat my home office for approximately 6 hours a day. I recently noticed that the plastic housing in front of the heating element has become warped from the heat. I believe this is very dangerous because if the plastic cannot sustain the heat it could cause a fire. Luckily we did not incur any fires or injuries but this is something that should be looked into further.
- Model
- Honeywell Infrared Space Heater/
HZ970TGT - Serial number
- 27113HOM000466
- Bought from
- Target, Massachusetts
- Bought
- Dec 7, 2013
- Where
- Plymouth, Massachusetts: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 31, 2013, sent to the company Jan 29, 2014, published by CPSC Feb 12, 2014
The product, in the report: Potable electric heater
Caller stated that the portable heater burst into flames after being in use for a few hours at his parents home. The flames and smoke erupted from the vent of the unit. It was immediately unplugged and removed outside. There were no property damages. The room was ventilated for a short period from the smoke.
The manufacturer was not contacted as yet. Caller feels that this product is a fire hazard and should be recalled. The product is not affected by a recall.
- Model
- HZ-690
- Serial number
- unknown
- Bought from
- unknown
- Where
- Perkasie, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 25, 2013, sent to the company Jan 3, 2014, published by CPSC Jan 17, 2014
The product, in the report: portable heater
I have a Honeywell Surround Heater, Model HZ-0360 TGT. I have had the portable heater for less than one year. In the last few months, it has increasingly been difficult to turn the knob which controls fan and two heat settings. At times it was nearly impossible to turn on and off. A few times, I had to unplug the heater with the setting still “on”. Finally, yesterday, the knob fell off entirely, rendering it unusable.
I realize that this model was not part of the KAZ recall, but it still seems unsafe, and certainly impossible to use, safely or not.
- Model
- HZ-0360 TGT
- Bought from
- target
- Bought
- Jan 2, 2013
- Where
- New Orleans, Louisiana: Home/
Apartment/ Condominium - Who was involved
- Age 66, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand honeywell surround heat model hz-0360 tgt, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 17, 2013, sent to the company Dec 26, 2013, published by CPSC Jan 10, 2014
The product, in the report: Honeywell oil-filled 1500 watt radiator. Built for long-lasting performance, this oil-filled heater is made of heavy-gauge steel and has a durable, rust-free enamel finish. Each metal fin is machine welded to ensure leak-free operation. The oil in this portable electric heater never needs to be refilled or replaced. Featuring back-lit contorls, three heat settings and an adjustable thermostat for personal comfort, the heater has four easy-glide casters that make it easy to transport from room to room. http://www.kaz.com/kaz/heaters/products/honeywell-oil-filled-radiator-with-adjustable-back-lit-controls-hz-690/
The Honeywell Oil-filled Radiator (model HZ-690) was plugged-in and placed in a basement bedroom. After approximately an hour of being on, we heard a pop from the unit and then flames came out of the top, followed by a cloud of ash. We immediately unplugged the unit and placed it outdoors. The entire room had a chemical smell to it.
- Model
- HZ-690
- Bought
- Dec 1, 2010, about then
- Where
- Atlanta, Georgia: Home/
Apartment/ Condominium - Who was involved
- Age 41, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Oct 22, 2013, sent to the company Oct 30, 2013, published by CPSC Nov 14, 2013
The product, in the report: Electric Radiator Heater by Honeywell
I purchased a Honeywell Heater for our basemant maybe about 2-3 years ago from Meijer or Wal-Mart. Recently, I have noticed the plug was getting really hot. On 10/21/2013 my husband smelled something burning, so he checked the cord of the heater. He unplugged the heater and was burned and today it has left a burn on his hand.
- Model
- Honeywell HZ 709
- Bought from
- Wal-Mart or Meijer, Michigan
- Bought
- Oct 6, 2009, about then
- Where
- Detroit, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 34, Male
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made May 14, 2013, sent to the company May 21, 2013, published by CPSC Jun 5, 2013
The product, in the report: Oil filled electric heater, model #HZ709
I bought a Honeywell heater, model #HZ709 last year, using it for several months as an auxiliary heater to my furnace. I have used it this winter except for the last month. I turned it on tonight and noticed that it was getting very hot, not stopping at the temp I set it on. I unplugged it and noticed that there was black around my electrical outlet. I then examined the plug to the heater and found that it was slightly melted.
I then did a search to see if there was a recall and found a lot of complaints that have been made on this same problem. Thankfully, most of the people caught it before this product caused a fire. I know that Honeywell has been notified over several years of this same problem, but they are still selling the product. This product will end up causing a fire and possible loss of life and needs to be recalled.
- Model
- HZ709-WMT
- Bought from
- Walmart, Massachusetts
- Bought
- Jan 5, 2012
- Where
- Westhampton, Massachusetts: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 7, 2013, sent to the company Apr 10, 2013, published by CPSC Apr 24, 2013
The product, in the report: electrical space heater
The consumer stated that she placed a space heater in her 9 month old son’s room and it would not turn off. The consumer stated that she set the heater for 70 degrees, but when the temperature was at 70 degrees it did not shut off. The consumer stated that the heater was on for approximately 6 hours at an extreme high temperature.
The consumer stated that she pressed the power button, but it would not turn off. She stated that she had to unplug the heater for it to go off. She stated that she tried to turn it back on and when she tried it she experienced the same incident.
The consumer stated that no one was injured and did not damage her home structure.
The consumer stated that she contacted the manufacturer and they referred her to the retailer for a replacement unit. The consumer stated that she believes this product should be investigated do to the safety hazard that it poses to the consumers.
- Model
- HZ7200
- UPC
- Unknown
- Serial number
- PTL0904004
- Bought from
- Amazon.com
- Bought
- Feb 23, 2013
- Where
- Mckinleyville, California: Home/
Apartment/ Condominium - Who was involved
- Age 0, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 5, 2013, sent to the company Mar 15, 2013, published by CPSC Mar 29, 2013
The product, in the report: Honeywell Oil filled Radiator Heater, will not properly control temperature. Product will go to max temp and hold. The model number is HZ-709.
I have been using my heater for a few years. I have now noticed that the heater temp control does not work any longer. If I set the heater at 70 degrees, it will not stop at 70 and continue as high as it will go. Now I have to set a timer to turn it on and off. This has become an issue since I live in ND and the -25 degree weather warrant’s a heater, I also don’t want my place to start on fire.
- Model
- Honeywell Oil filled Radiator Heater HZ-709
- Bought from
- Home Depot
- Where
- Fargo, North Dakota: Home/
Apartment/ Condominium - Who was involved
- Age 31, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
Seen by a doctor or nurse Made Feb 1, 2013, sent to the company Feb 11, 2013, published by CPSC Feb 26, 2013
The product, in the report: whole room heater
I purchased a Honeywell heater about a month ago. model HZ-860. Last Friday, I turned it on before going to bed. Within an hour I was woke by flames shooting into my bedroom. This heater had caused a house fire!! Thankfully we got our children and pets out safely.
- Model
- HZ-860
- Bought from
- walmart, Alabama
- Bought
- Dec 15, 2012, about then
- Where
- Dozier, Alabama: Home/
Apartment/ Condominium - Who was involved
- Age 37, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Honeywell Heater, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
-
No one hurt Made Nov 30, 2012, sent to the company Dec 10, 2012, published by CPSC Dec 26, 2012
The product, in the report: Oil filled electric radiator [heater]
Honeywell HZ-709 Oil-Filled Radiator. Electric cord melted and caught on fire at outlet. Numerous other examples of this found via Google search. Product should be recalled.
- Model
- Honeywell HZ-709 Oil-Filled Radiator
- Bought from
- Walmart
- Bought
- Nov 1, 2011, about then
- Where
- Alexandria, Ohio: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 10, 2012, sent to the company Dec 5, 2012, published by CPSC Dec 19, 2012
The product, in the report: Honeywell oil-filled digital radiator heater Model HZ-709 Manufactured by KAZ Inc. - sold by Honeywell at Wal-Mart
Honeywell oil-filled digital radiator heater Model HZ-709 Produced by KAZ Inc. - sold by Honeywell at Wal-Mart
I own several Honeywell oil filled digital radiator heaters. One of them nearly burned my house down yesterday and I thought you should know what happened. I had run the heater overnight and in the morning turned the unit off my pushing the on/off switch as usual. The unit clicked off, all the lights went off as usual and the unit appeared to be off. I left home for several hours, came home and went into the bedroom which was very, very hot and had a strange smell. I went to the heater which still had all of its lights off, still appeared off, and yet the unit was too hot to even touch. Obviously the on/off switch had shorted out and so too had obviously the thermostat. The unit was stuck on and was heating all day. This was a very dangerous situation and I an afraid to think what might have happened had I not come home early.
- Model
- Model HZ-709
- Bought from
- Wal-Mart
- Bought
- Nov 1, 2011
- Where
- Toccopola, Mississippi: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 1, 2012, sent to the company Mar 9, 2012, published by CPSC Mar 23, 2012
The product, in the report: Space Heater Honeywell Kaz Manufactured in China, distributed in the USA, sold at walmart. End of electrical cord shows these numbers on the prongs: 15111
February 27, 2012 Unit stopped working. Noticed that the unit had begun to melt. This is my third attempt at submitting this info and I keep getting kicked out. While thiere is a recall on this type of heater, my unit does not seem to be part of the recall though it should be because it poses a fire hazard.
I will submit pictures if this goes through and someone asks for them but that is what seems to be kicking me out.
- Model
- HZ-0360-WMT
- Serial number
- P/
N 30LB360NU10 - Bought from
- Walmart
- Bought
- Dec 1, 2011
- Where
- South Jordan, Utah: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 5, 2012, sent to the company Jan 17, 2012, published by CPSC Jan 31, 2012
The product, in the report: Oil-filled Radiant Space Heater. Digital controls, i.e., timer display, and temperature controls. Supposed to have tip-over and overheat protection. Unit was approximately 18 months old.
Oil-filled space heater started to leak. By the time this was discovered, hot oil was spraying out on the floor. And the heater had become extremely hot. Some of the oil seemed to have vaporized and there was a slight smell of burning in the room. The heater was too hot to move for about 30 minutes after it was unplugged.
- Model
- HZ-709-WAT
- UPC
- N/
A - Serial number
- N/
A - Bought from
- WalMart, Missouri
- Bought
- Feb 1, 2010, about then
- Where
- Arnold, Missouri: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 30, 2011, sent to the company Jan 6, 2012, published by CPSC Jan 23, 2012
The product, in the report: Portable Space Heater
Consumer stated that after using the space heater about the tenth time he heard a crackling noise and noticed that there was smoke emitting from the control box and sparks or flames as well, he immediately unplugged it and took it outside to prevent a house fire. He stated that he was only using it for approximately 10 mins before the incident occurred. An electrical spark and stream of flame was visible through small vents on the side of the control box.
Consumer contacted the distributors and was advised that the space heater should be returned for a replacement and that the unit was not recalled.
Caller is concerned that this space heater poses a fire hazard and should be recalled.
- Model
- HZ-690
- UPC
- n/
a - Serial number
- unknown
- Bought from
- unknown, New York
- Bought
- Nov 1, 2008, about then
- Where
- Rochester, New York: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Honeywell, made or sold by KAZ INC.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.