Feature Comforts portable electric heaters
3 reports to CPSC, the latest made Jan 25, 2013. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 3reports to CPSC
- Jan 25, 2013the latest report was made
- Nov 29, 2011the earliest
- 0with the company’s comments
- Brand
- Feature Comforts
- Maker
- LF, LLCMakers, importers or sellers, as the reports name them
- Product
- Portable electric heatersCPSC’s product type: Portable Electric Heaters (code 348), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
Other ways the reports write the brand (2)
“Feature Comforts Ceramic Heater” and “FeatureComforts (TM)”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| January 2013 | 1 |
| January 2012 | 1 |
| November 2011 | 1 |
How badly anyone was hurt
- Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
- No one hurt 2 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Seen by a doctor or nurse Made Jan 25, 2013, sent to the company Apr 2, 2013, published by CPSC Apr 16, 2013
The product, in the report: portable electric heater
The consumer stated that she started feeling bad after she purchased the first heater. She first used the heater in November 2012. She set it up in the kitchen near the window and the exhaust over the oven, where she would have some ventilation. The consumer was using 3 of these heaters in her home at the time and all of them were identical. The consumer stated that there was a chemical burnt plastic odor coming from all of the heaters. The heaters were in different areas of the house.
The week before Thanksgiving she got a sore throat, congestion in her lungs, sinus congestion and burning eyes. She went to the doctor on 11/16/2012, and saw [REDACTED] in West Monroe LA. She was diagnosed with a sinus infection and bronchitis. She stated that she got an injection of [REDACTED] and was put on an antihistimine and antibiotic.
The consumer stated that symptoms got really intense after she purchased and started using the second two heaters (1/3/2013). She went back to the doctor on 1/8/2013. The congestion was worse and the coughing was worse. She was given a prescription for [REDACTED], a cough suppressant. She was put on allergy medicine and an antibiotic. She had burning, watery eyes.
The consumer stated that three other people in the family were congested. Her brother went to see [REDACTED] on 1/23/2013. He was diagnosed with bronchitis and sinus congestion. The consumer stated that the others were affected after they had a cold spell last week.
The consumer stated that she had to go to the emergency room on 1/12/2013. She was taking her medicine on schedule from Tuesday to Saturday, but she felt like she was not taking them at all. She was treated at St. Francis Medical Center, Monroe, LA. by [REDACTED]. She was put on an inhaler and [REDACTED] and [REDACTED].
The consumer stated that at that point she still had not connected her health symptoms to the heaters.
On about 01/21/2013, she suspected that there was a connection with the heaters. The consumer stopped using all of the heaters and boxed them up and placed them in plastic bags. The adverse health symptoms began to improve for everyone in the home shortly afterwards.
The consumer stated that she never had a reaction like this before. She stated that [REDACTED] even asked her if she had been around chemicals and she told him no. She stated that she has an allergy, but it was nothing major.
On 1/29/13, she saw a doctor about sinus congestion, persistent cough, though her lungs were better. Told him about the heaters; was asked if they had been removed from use. Prescribed another antibiotic, continued antihistimine and congestion medicine.
As of 2/28/12 everything seemed better. Occassional hard cough. Would still like to know what odor was from and how dangerous it really is.
- Model
- SH-DH-15-TO
- Serial number
- 009418 and 001872 and 001477
- Bought from
- Lowe’s
- Bought
- Oct 27, 2012
- Where
- Monroe, Louisiana: Home/
Apartment/ Condominium - Who was involved
- Age 57, Male
- The reporter’s relation to them
- Other Relative
- As this report names them
- Brand Feature Comforts Ceramic Heater, made or sold by LF, LLC
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
-
No one hurt Made Jan 6, 2012, sent to the company Jan 13, 2012, published by CPSC Jan 30, 2012
The product, in the report: Item is a Feature Comforts black and gray electric heater.
Heater began running loud and when I went to check it a blade that was spinning on the inside stopped spinning for a second, then started again making a large screaching noise, then I started smelling smoke. I immediately unplugged the heater.
- Model
- NH600
- Serial number
- SFMH115022
- Bought from
- Lowe’s
- Bought
- Nov 14, 2010, about then
- Where
- Buckhead, Georgia: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Feature Comforts, made or sold by LF, LLC
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 29, 2011, sent to the company Dec 7, 2011, published by CPSC Dec 21, 2011
The product, in the report: FeatureComforts Ceramic Electric Heater with Thermostat. Small heater used to offset my natural gas heaters.
I have two FeatureComforts ceramic electric heaters with thermostat (model DQ720) that I feel needs to be reported as a safty and fire hazard. Both of these heaters were used on two different outlets that are not on the same circuit breakers. I have only had these heaters since the start of this fall. I have noticed that on both of the heaters the plugs have started to melt and the prongs are scorched. Per the manufacturer’s printed warranty, if Idont have the receipt the warranty is voided. Of course I did not save the receipt. I would really like this manufacturer’s products thoroughly tested. If I have not noticed the melting and scorch marks on these heaters, I could have had a fire. Thank you for your attention, [REDACTED]
- Model
- Model # DQ720
- Serial number
- SFMH 024684/
SFMH 024691 - Bought from
- Lowes, South Carolina
- Bought
- Oct 22, 2011, about then
- Where
- West Columbia, South Carolina: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand FeatureComforts (TM), made or sold by LF, LLC
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.