Envi portable electric heaters
6 reports to CPSC, the latest made Oct 12, 2022. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 6reports to CPSC
- Oct 12, 2022the latest report was made
- Jan 26, 2018the earliest
- 0with the company’s comments
- Brand
- Envi
- Maker
- eheat, Inc.Makers, importers or sellers, as the reports name them
- Product
- Portable electric heatersCPSC’s product type: Portable Electric Heaters (code 348), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
By month
The numbers, as a table
| Month | Reports |
|---|---|
| October 2022 | 1 |
| May 2020 | 1 |
| February 2020 | 1 |
| December 2019 | 1 |
| December 2018 | 1 |
| January 2018 | 1 |
How badly anyone was hurt
- No one hurt 5 CPSC: Incident, No Injury
- No incident, no one hurt 1 CPSC: No Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
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No one hurt Made Oct 12, 2022, sent to the company Oct 26, 2022, published by CPSC Nov 9, 2022
The product, in the report: Envi wall mounted 120 volt plug in heater
heater smelled like electrical fire and smoked a little. Took it off the wall and took the back off and the wires going to the board had melted .This happened last year so I quit using it. tried to use it again this year and had the same problem
- Model
- model HH1012T ser#339026
- Serial number
- ser#339026
- Where
- Sandpoint, Idaho: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Envi, made or sold by eheat, Inc.
- How badly, in CPSC’s words
- Incident, No Injury
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No one hurt Made May 21, 2020, sent to the company Jun 24, 2020, published by CPSC Jul 9, 2020
The product, in the report: Envi Model HH1012T wall heater, 120V plug-in. White measure about 19 inches by 22 inches by 2 inches
On 5/20/2020, the homeowner was asleep and awakened by his smoke alarm at 0430 AM. Upon investigation he found the bathroom wall heater on fire. Occupant unplugged the unit from the wall outlet and removed the heater outside his residence.
The occupant purchased two of these ENVI model HH1012T, 120V plug-in, wall heaters in October of 2017. He mounted one unit in is bathroom onto the vanity unit. The unit was plugged into a smart device connected to his [REDACTED] and is set to turn “on” at 3AM everyday.
The second heater is plugged into a wall outlet in his bedroom. It is the same model and he has not experienced any issues with it.
According to the homeowner his bathroom wall circuits and bedroom outlets are on separate electrical circuit breakers in his electrical panel.
The damage to the unit is along the right side, approximately 3” down from the top. The plastic protective shroud is melted through and black sooting is visible along the right side. There were no other heat sources next where the unit was mounted on the cabinet and next to the bathroom wall. See Photo
- Model
- HH1012T
- Serial number
- 309672
- Where
- Oregon City, Oregon: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand ENVI, made or sold by eheat, Inc.
- How badly, in CPSC’s words
- Incident, No Injury
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No incident, no one hurt Made Feb 2, 2020, sent to the company Feb 27, 2020, published by CPSC Mar 12, 2020
The product, in the report: Envi High-Efficiency Whole Room Plug-In Electric Panel Heater (HH1012T)
I purchased an Envi High-Efficiency Whole Room Plug-In Electric Panel Heater Model HH1012T from heat.com on October 23, 2015. I installed the unit about six months later in a building. About one week ago I smelled something burning in the building. I examined the heater and found that the upper right side, near the unit controller had completely melted. The wood on the wall above the spot where the unit melted was scorched.
- Model
- HH1012T
- Bought from
- eheat.com
- Bought
- Oct 23, 2015
- Where
- Ipswich, Massachusetts: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- As this report names them
- Brand Envi, made or sold by eheat, Inc.
- How badly, in CPSC’s words
- No Incident, No Injury
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No one hurt Made Dec 4, 2019, sent to the company Dec 27, 2019, published by CPSC Jan 10, 2020
The product, in the report: Specifications: Model Number: HH1012T Serial Number: 328553 Voltage Rating: 120V, 3.95 Amps wall mount, color white
Model Number: HH1012T Serial Number: 328553 Voltage Rating: 120V, 3.95 Amps
This Envi wall-mount heater was mounted in our bathroom and used occasionally, not all the time. This unit was purchased in 2015 from the manufacturer’s Web site. Today, 11/29/19, I pushed the power button, the unit sparked with a small flame and started smoking. I pushed the power button off and unplugged the unit. No personal damage. I looked up recall notices on the Envi site and found there was a recalled issued in 2018. I have registered with eheat. They are sending a shipping box for the return/repair of this product.
- Model
- HH1012T
- Serial number
- 328553
- Bought from
- EHEAT
- Bought
- Dec 17, 2015
- Where
- Chester, Massachusetts: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand ENVI, made or sold by eheat, Inc.
- How badly, in CPSC’s words
- Incident, No Injury
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No one hurt Made Dec 6, 2018, sent to the company Feb 1, 2019, published by CPSC Feb 15, 2019
The product, in the report: Envi wall heater HH1012T set on fire last night. Unit melted, gave off lot’s of smoke and burn’t the wall. Luckily we had a Smoke/ CO2 alarm in the childs room.
Envi wall heater HH1012T set on fire last night. Unit melted, gave off lot’s of smoke and burn’t the wall. Luckily we had a Smoke/ CO2 alarm in the childs room.
- Model
- HH1012T
- Serial number
- 347817
- Bought from
- Cole Hardware, California
- Bought
- May 1, 2016
- Where
- Oakland, California: Home/
Apartment/ Condominium - Who was involved
- Age 3, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Envi, made or sold by eheat, Inc.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 26, 2018, sent to the company Apr 25, 2018, published by CPSC May 9, 2018
The product, in the report: Envi High-Efficiency Whole Room Plug-In Electric Panel Heater (HH1012T)
Product: Envi High-Efficiency Whole Room Plug-In Electric Panel Heater (HH1012T)
Website: https://www.eheat.com/envi-high-efficiency-whole-room-plug-in-electric-panel-heater-hh1012t/
Incident Type: Fire
Description: I wanted to bring to your attention that the unit from the above referenced order overheated and nearly caused a fire in my 6-year old daughters room this morning (01/26/2018) just before 4 A.M EST. She awakened to a strong odor and then awakened her mother and I. We immediately determined that the smell was coming from this unit. I quickly removed after also noticing that it was extremely hot. Upon removal from the wall the unit had left significant scorch marks that would have most assuredly caused a house fire if it had not been discovered. The issue seems to have centered directly around and behind the power button.
We had used this unit with no issues since 2015 and found it to be a very reliable product that met our supplemental heating needs.
I am more than happy to send a photo of the wall, as well as ship the unit to you, for your inspection.
- Model
- Envi High-Efficiency Whole Room Plug-In Electric Panel Heate
- Bought from
- eHeat (www.eheat.com), Texas
- Bought
- Oct 12, 2015
- Where
- Georgetown, Kentucky: Home/
Apartment/ Condominium - Who was involved
- Age 6, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Envi, made or sold by eheat, Inc.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.