Dyson portable electric heaters

12 reports to CPSC, the latest made May 28, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

12reports to CPSC
May 28, 2026the latest report was made
Apr 3, 2014the earliest
9with the company’s comments

Brand: Dyson
Maker: Dyson, Inc.Makers, importers or sellers, as the reports name them
Product: Portable electric heatersCPSC’s product type: Portable Electric Heaters (code 348), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning

Other ways the reports write the brand (1)

“Dyson heater, cooler and purifier”

By month

1 report from June 2025 to May 2026; the most in May 2026, 1. 11 earlier reports, since April 2014, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
May 2026	1
August 2022	1
June 2022	1
June 2021	1
February 2021	1
December 2018	1
March 2017	1
February 2017	1
February 2016	1
January 2016	1
November 2014	1
April 2014	1

How badly anyone was hurt

First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
No one hurt 9 CPSC: Incident, No Injury
No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made May 28, 2026, sent to the company Jun 24, 2026, published by CPSC Jul 10, 2026

The product, in the report: Dyson Pure Hot+Cool HP04 purifying heater + fan

My Dyson Pure Hot+Cool HP04 purifying heater + fan showed charring, discoloration, and melting on its white plastic rim. There was a serious risk of fire and/or injury if I had not noticed the charring before touching the machine. Fortunately, no injuries occurred.
The machine was running on standard heat mode set at 70 degrees Fahrenheit. The Dyson machine was not placed near a radiator or fireplace, nor was it covered with any foreign object. It was being used in accordance with manufacturer guidelines. I had purchased the machine new from Costco in November 2021.
The manufacturer (Dyson Escalation Team) keeps insisting that “This is not considered a product fault, and there is no safety risk associated with the issue.” I disagree.
On April 11, 2026, the Dyson Escalation Team offered to replace the machine with a refurbished, similar model, and I agreed to the replacement and provided them with my shipping information so that an exchange order and return label would be generated. Unfortunately, since then, Dyson has not honored its offer and has ignored multiple follow-up emails from me. I finally asked in writing for a senior manager to contact me and honor their offer, and still zero response from Dyson.
Description of Risk of Harm: the device’s plastic casing was melted and charred, indicating high, concentrated heat beyond the device’s design limits. Had I not noticed the issue in time, there was a risk of harm to me from (1) unsafe fumes from melting plastic that I would have inhaled continuously while sleeping and/or (2) a fire igniting at the device’s location inside my bedroom, which could have caused serious injury or death.

Model
HP04
Serial number
N9R-US-PFA2319A
Bought from
Costco
Bought
Nov 24, 2021
Where
Quilcene, Washington: Home/Apartment/Condominium
Who was involved
Age 35, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Dyson, made or sold by Dyson, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/24/2026) Dyson, Inc.: At Dyson, we take all consumer and product safety concerns extremely seriously. We are committed to ensuring our customers are satisfied both at the point of purchase and throughout the product’s life.
Following a thorough investigation of the evidence provided, we have determined that the reported damage was caused by the heater being operated while pressed up against, or in close proximity to, an external object (such as furniture or bedding) obstructing the air outlet. When the air outlet is obstructed in this way, cooler room-temperature air is unable to be drawn through the Coanda effect to mix with the heated air, resulting in localized heating at the outlet and, in some cases, surface marking from the obstructing material. This is consistent with user-error and not indicative of a product defect or safety hazard, and there is no associated risk of fire.
The Dyson Pure Hot+Cool HP04 user manual expressly instructs that no object should be placed within three feet of the air outlet during operation. This guidance is also consistent with the CPSC’s own published safety recommendations, which advise that portable heaters be kept at least three feet away from combustible materials such as drapes, furniture, and bedding.
We appreciate the opportunity to review this matter and remain committed to supporting our customers’ safety and satisfaction.

CPSC report 20260528-D6DA1-2147318463. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Aug 10, 2022, sent to the company Aug 15, 2022, published by CPSC Aug 29, 2022

The product, in the report: Dyson remote control heater/fan. SERIAL#: DY6-US-DKA9144B

My Dyson heater overheated, melting one metal side of the heater & scorching the other side.

Model
Dyson AM04 EVO
Serial number
DY6-US-DKA9144B
Bought from
Merchandise Outlet
Bought
Nov 30, 2013
Where
Suttons bay, Michigan: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Dyson, made or sold by Dyson, Inc.
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(8/26/2022) Dyson, Inc.: Dyson is committed to the safety of its customers. This product was part of the 2014 recall, but this is the first contact that we have had from the customer. Dyson has resolved this matter directly with the customer and the product has now been exchanged. This comment is submitted by the manufacturer, Dyson, Inc., pursuant to unique identifier 1102.12(c)(2).

CPSC report 20220810-8B88F-2147354484. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 13, 2022, sent to the company Jun 24, 2022, published by CPSC Jul 11, 2022

The product, in the report: portable electric heater

6/9/2022: The heater was in the off position. The consumer tried to turn on the heater, but it would not start. She examined it and found that the plug had melted.
The burn occurred near the portion of the plug, on the prongs that are inserted into the wall outlet. That part is also busted and wires are exposed.
6/10/2022: The consumer called the manufacturer and reported the matter to them. Their rep. (name unknown), told her that it was out of warranty and there was nothing they could do for her.
NOTE: This was a replacement heater, sent directly from the manufacturer, that had the same exact problem. This was supposed to be a better model. This heater is selling for $500 and her prior model was sold for around $400. The model/serial information for the previous heater is unavailable.
The consumer did not have an exact day, but she received this heater some time back in 2021.
There was a prior [REDACTED], for this firm’s heaters back in 2014, which included model: [REDACTED]. Based on her experience with 2 heaters, she is concerned for other people and said a new/expanded recall may be needed for this firm’s heaters.

Model
HP02
Serial number
PE7-US-KNA5558B
Bought from
Dyson
Bought
Jan 2, 2021
Where
Chicago, Illinois: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Dyson, made or sold by Dyson, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/7/2022) Dyson, Inc.: Dyson has conducted an investigation based on the evidence supplied by the customer and we are confident that this is an issue caused by a loose or worn outlet and that there is no fault with our product. Older and worn outlets are known to generate heat especially when used with any high power product such as a heater and this is true of all such products irrespective of the manufacturer. The user manual for the Dyson HP02 has a warning specifically addressing this generic issue. https://www.dyson.com/support/air-treatment/purifiers/pure-hot-cool-link#manual

CPSC report 20220613-57787-3773763. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 8, 2021, sent to the company Jun 10, 2021, published by CPSC Jun 25, 2021

The product, in the report: Dyson heater, cooler, purifier Gray and silver Oscillating and can be angled a little back or front facing Has magnetic remote control Model VJ8-US-KKA9008A UPC 3049-16/04

I had the Heat, cool purifier plugged into an outlet, the unit was running as usual, with no issues or signs of any issues. I was in the same area as the unit. I went to the kitchen, I thought I smelled something burnt. I could see my granddaughter from where I was standing in my kitchen, at first I thought it was just a neighbor that was using there wood stove. I didn’t immediately rush to the living room where both the unit and my granddaughter was, until the odor was worse while at the same time the living room lights were flickering off and on. When I rushed to the living room, I immediately saw a black soot like smoke, I noticed the heater not working, the plug was still in the outlet I rushed to pull the cord from the outlet, while it was sparking, smoking, one of the prongs to the cord had turned black, the bottom rubber part of the plug was hot and melted. The outlet was black and burnt and was too hot to touch, I don’t know what could of happened If I didn’t notice the odor getting stronger and the soot & smoke in the air moving towards my 3 yr old granddaughter, I don’t know what would of happened, if it would of caused a fire, I can’t even think about if my granddaughter went near the heater or the area it was in. I can’t use that outlet anymore and I even if I could, I would never chance using this product ever again, I was originally going to try to order a new cord, especially where I paid, I think over $400 or close to that for this item. I honestly can’t remember the exact price, I purchased this heater, cooler from QVC, NEVER EVER EXPECTING something like this to happen from such a prestige company. I could not afford to buy such an expensive item but looked at this purchase as more of an investment, instead of purchasing a lesser quality heater, cooler that would only need to be replaced in a year or two. I also used the payment plan that QVC offers, or I would never of been able to afford it.

Model
Dyson heater cooler purifier
UPC
3049-16/04
Serial number
VJ8-US-KKA9008A
Bought from
QVC.COM
Bought
Sep 1, 2017, about then
Where
Groveland, Massachusetts: Home/Apartment/Condominium
Who was involved
Age 3, Female
The reporter’s relation to them
My Child
As this report names them
Brand Dyson heater, cooler and purifier, made or sold by Dyson, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/24/2021) Dyson, Inc.: To whom it may concern,
We have made several attempts to get in contact with the customer but we have not received any response to date. Our Quality & Safety Team have taken a look at the evidence provided and, based on the description of the incident, they have made a provisional diagnosis that the damage was caused by outlet failure. Based on this diagnosis, there is no fault or safety concern with the machine. We are continuing our efforts to contact the customer and retrieve the unit so that we may carry out a full inspection.
Regards, Dyson Representative

CPSC report 20210608-1B24F-2147363654. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Feb 3, 2021, sent to the company Feb 25, 2021, published by CPSC Mar 11, 2021

The product, in the report: ZZ4-US-MBA0456A air multiplayer technology

Plastic has melted and turned black like it was about to catch on fire

Model
ZZ4-US-MBA0456A
UPC
ZZ4-US-MBA0456A
Serial number
ZZ4-US-MBA0456A
Where
Woodbury, New Jersey: Home/Apartment/Condominium
Who was involved
Age 45, Female
The reporter’s relation to them
Self
As this report names them
Brand dyson, made or sold by Dyson, Inc.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(3/8/2021) Dyson, Inc.: To whom it may concern,
Our Quality & Safety Team have taken a look at the evidence provided and, based on the horizontal marks on the amp, they have made a provisional diagnosis that the damage was caused by an object leaning against the machine. In line with CPSC publications, the need to keep all space heaters away from combustible materials is clearly stated in the user manual for all Dyson heater fans. Based on this diagnosis, there is no fault or safety concern with the machine. We are working with the customer to retrieve the unit so that we can carry out a full inspection.
Contrary to what is noted in the incident report, this Dyson model (Dyson HP04 Pure Hot + Cool) is not associated with any recall.
Regards, Dyson Representative

CPSC report 20210203-1F88F-2147366078. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 7, 2018, sent to the company Dec 20, 2018, published by CPSC Feb 7, 2019

The product, in the report: Dyson AM09 Hot & Cool Bladeless Fan & Heater with Jet Focus /Black/Nickel

Dyson model JA4-US-KBA1553A turns on by itself. Discover heat is running many times with no input from human. Investigated and found that our remote on existing year 2000 Philips surround sound activates the power button on this Dyson. This is not good and could trigger unit to start when moved into corner of room against wall or couch and massive electric bill. How do I stop this from activating on OR change the remote frequency? Dyson answered: Unfortunately, we do not have a way to block the activation, as it is registering as the remote or change the remote frequency on our machines. The issue is not with the Dyson remote control. The issue is the surround sound or universal remote that you mentioned in the initial contact, that is controlling the machine. The remote manufacturer of that remote will be able to aide further.
Note: I have reached out to Dyson 2 times and they will not take any responsibility for this remote control defect. Thank you, [REDACTED]

Model
Dyson AM09 Hot & Cool Bladeless Fan & Heater with Jet Focus
Serial number
JA4-US-KBA1553A
Bought from
QVC
Bought
Oct 19, 2018
Where
Monroe, Wisconsin: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Dyson, made or sold by Dyson, Inc.
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20181207-F124C-2147383912. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 17, 2017, sent to the company Jun 9, 2017, published by CPSC Jun 23, 2017

The product, in the report: Portable “blade-less” heater and cooler unit.

A Dyson AM04 heater overheated on 3/16/2017 and the plastic cover of the unit became warped and appeared burnt. There was a burnt smell coming from the unit as well. No one was injured as a result. This unit was part of a Dyson recall back in 2014 and it was serviced by the manufacturer as part of that recall. I stopped using the overheated/burnt unit after the incident, but I own two other ones (portable “blade-less” heating and cooling units), models AM05 and AM04. Are those still a fire hazard, as they were when the recall was prompted? Should I stop using them all?

Model
AM04
Serial number
DY6-US-DKA6204A
Bought from
Bed, Bath and Beyond
Bought
Jan 1, 2013, about then
Where
Jersey City, New Jersey: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Dyson, made or sold by Dyson, Inc.
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20170317-32901-2147405120. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Feb 5, 2017, sent to the company Mar 1, 2017, published by CPSC Mar 15, 2017

The product, in the report: Dyson bladeless fan/heater, blue.

I bought the product summer of 2015, but this form wouldn’t allow me to proceed unless i used todays date. Product was in living room running just fine. Then made a pop sound and stopped running. When I touched it, it was VERY VERY hot to touch. I burnt my fingertips when I touched it. I unplugged the unit and began searching for my warranty information. Then I found the recall. I would like a replacement unit sent to me please.

Model
AM05
UPC
??
Serial number
AP5-US-EMA3172A
Bought from
Target or Costco, i can’t recall.
Bought
Feb 5, 2015, about then
Where
Austin, Texas: Home/Apartment/Condominium
Who was involved
Age 51, Female
The reporter’s relation to them
Self
As this report names them
Brand Dyson, made or sold by Dyson, Inc.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20170205-55352-2147407339. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 2, 2016, sent to the company Feb 26, 2016, published by CPSC Mar 11, 2016

The product, in the report: Cooling Heater

This caller is reporting that she purchased a Dyson Cool/Heater from QVC November 11 2015.
Around mid January 2016 the caller was sitting in her family room when her smoke detector sounded, she returned to the room where the unit was located and saw that the unit and her entire wall were both on fire. The submitter noted the unit was not on fire - the cord and socket were on fire.
She called the fire department. The submitter also noted she pulled the plug out to the wall and fire went out, then she called the fire department.
She contacted an electrician to inspect the wall electrical socket and replace it since it was burned.
The electrician informed the caller that the fire had not begun in the wall socket but by the heater that was plugged into it.
There are no injuries being reported.
The caller contacted the manufacturer, sent them the cooler/heater which they say they have disposed of when the caller told them she wanted it returned.
The manufacturer $257.77 and new Dyson AM09 Hot & Cool Jet Focus but the caller is afraid to have another one of their products in her home.
The submitter added she also requested many times a report of what was wrong with socket as they claimed that the problem was not the machine. The submitter stated she was told “we [FD] don’t do that..”

Model
AM04Ir/Sv Heater
Serial number
DYIUSGEA2940A
Bought from
QVC.com
Bought
Nov 12, 2015
Where
Cheboygan, Michigan: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Dyson, made or sold by Dyson, Inc.
Reports CPSC links to it
20160208-6E1BF-1553939
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/11/2016) Dyson, Inc.: Dyson, Inc. identified a potential problem with its heater fans (Models AM04 and AM05) and, working cooperatively with the Commission, conducted a recall to repair the machines. The product in this specific incident was not subject to the recall. Dyson investigated the customer’s machine and concluded that the error was based on misuse of the machine. Dyson previously attempted to resolve this incident with the consumer, but was unsuccessful. After this complaint was filed, Dyson has again attempted to contact the customer, and would like to resolve this directly with the customer. As always, Dyson is committed to the safety of its customers and takes all incidents seriously.

CPSC report 20160202-8306B-1552738. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 25, 2016, sent to the company Feb 3, 2016, published by CPSC Feb 19, 2016

The product, in the report: Dyson hot + cool fan

We purchased a Dyson AM04 fan/heater in April 2015. It was plugged into a wall outlet. My wife went to plug another device into the other receptacle and found that the fan cord was very hot and had scorched the outlet. It would have caused a fire if had been left plugged in.

Model
AM04
Serial number
DF4USFGB4183B
Bought from
Amazon
Bought
Apr 15, 2015
Where
Irving, Texas: Home/Apartment/Condominium
Who was involved
Age 45, Female
The reporter’s relation to them
Self
As this report names them
Brand Dyson, made or sold by Dyson, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/12/2016) Dyson, Inc.: Dyson, Inc. identified a potential problem with its heater fans (Models AM04 and AM05) and, working cooperatively with the Commission, conducted a recall to repair the machines. Dyson is committed to the safety of its customers. This product was not subject to the recall of Dyson heater fans. Dyson investigated and inspected the machine and determined it did not malfunction. Dyson has resolved this matter directly with the consumer.
This comment is submitted by the manufacturer, Dyson, Inc., pursuant to unique identifier 1102.12(c)(2).

CPSC report 20160125-AB28C-2147424313. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 20, 2014, sent to the company Dec 1, 2014, published by CPSC Dec 15, 2014

The product, in the report: The item does not fit the product types very well. This is a Dyson space heater+cooler.

I have a Dyson hot and cold space heater which I purchased at Bed Bath and Beyond on 11/28/2013. When I turned it on today 11/20/2014, it failed to operate, and it blew out the electrical circuits in my bedroom. Although I have thrown the circuit breaker for every circuit in the house, electricity is still not working in my bedroom. I have to pay an electrician to come and fix the electrical problem that the Dyson space heater has caused.

Model
AM05
Serial number
AP2-US-EEA788OA
Bought from
Bed Bath and Beyond
Bought
Nov 28, 2013
Where
Plainfield, New Jersey: Home/Apartment/Condominium
Who was involved
Age 61, Female
The reporter’s relation to them
Self
As this report names them
Brand Dyson, made or sold by Dyson, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/4/2014) Dyson, Inc.: Dyson, Inc. identified a potential problem with its heater fans (Models AM04 and AM05) and, working cooperatively with the Commission, conducted a recall to repair the machines. Dyson is committed to the safety of its customers.
Dyson investigated this incident and resolved it directly with the customer.
This comment is submitted by the manufacturer, Dyson, Inc., pursuant to unique identifier 1102.12(c)(2).

CPSC report 20141120-DE638-2147438702. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 3, 2014, sent to the company Apr 11, 2014, published by CPSC Apr 25, 2014

The product, in the report: It is a fan and space heater. My fan is colored Iron/Blue.

I use this as a space heater in my son’s bedroom. When I plugged it in tonight, it started to operate like normal. The temperature displayed and the fan waited until the temperature dropped and it had to turn on to heat the room. When the fan activated, I was in the room across the hallway. I heard a pop and some grinding and when I entered the room, the area inside the screen was on fire and smoke was coming out of the fan. I unplugged the fan and the fire burned out, leaving a strong electrical fire smell in the house.

Model
AM04
Serial number
df4-us-efb9601a
Bought from
Costco
Bought
Nov 1, 2013, about then
Where
Marlton, New Jersey: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Dyson, made or sold by Dyson, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/23/2014) Dyson, Inc.: As our customers well-being and the safety of our machines are top priorities for Dyson, we are currently working with the CPSC on a voluntary recall of our AM04 and AM05 heater fans for the US Market. This consumer is part of said recall and as such has registered his machine at dysonrecall.com for examination and dropped it off at UPS for shipment to Dyson. Upon receipt of the machine, it will be quarantined and the customer will receive a fully serviced replacement machine in due course. By our current estimates, there is a 6-8 week turnaround from when the impacted machine is received at our facility. At this time, we have no basis to believe that the claims contained within the report are inaccurate. Dyson is in compliance with this voluntary recall.

CPSC report 20140403-FCE7D-2147445776. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Dyson portable electric heaters

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

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The public record comes first.