Twin Star electric fireplaces, factory built
3 reports to CPSC, the latest made Dec 29, 2024. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 3reports to CPSC
- Dec 29, 2024the latest report was made
- Feb 7, 2022the earliest
- 0with the company’s comments
- Brand
- Twin Star
- Maker
- TWIN STAR INTERNATIONAL INCMakers, importers or sellers, as the reports name them
- Product
- Electric fireplaces, factory builtCPSC’s product type: Electric Fireplaces, Factory Built (code 346), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
Other ways the reports write the brand (2)
“Twin Star 42II333FGT” and “Twin Star Style Selections”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| December 2024 | 1 |
| April 2024 | 1 |
| February 2022 | 1 |
How badly anyone was hurt
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
- No one hurt 1 CPSC: Incident, No Injury
- No incident, no one hurt 1 CPSC: No Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
First aid Made Dec 29, 2024, sent to the company Dec 31, 2024, published by CPSC Jan 21, 2025
The product, in the report: 42 Infrared Quartz Electric Fireplace
Residential Structure Fire
- Model
- Model # 42HF295FGT
- UPC
- Unknown/
Burned - Serial number
- Unknown
- Where
- Salisbury, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 55, Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Twin Star Style Selections, made or sold by TWIN STAR INTERNATIONAL INC
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No incident, no one hurt Made Apr 28, 2024, sent to the company May 7, 2024, published by CPSC May 21, 2024
The product, in the report: Electric Firplace insert for home entertainment system
The tempered glass if the electric fireplace made a very loud noise and peices small peices of glass shot out of the glass. The fireplace was off when this happened and no one was near it.
- Model
- 42II333FGT
- Serial number
- AS-16604-R
- Bought from
- American Furniture Warehouse
- Where
- Peoria, Arizona: Home/
Apartment/ Condominium - Who was involved
- Age 45, Unspecified
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Twin Star 42II333FGT, made or sold by TWIN STAR INTERNATIONAL INC
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made Feb 7, 2022, sent to the company Feb 9, 2022, published by CPSC Feb 24, 2022
The product, in the report: Twin Star Electric Fireplace, model number 23EF020GRA. Black heater with brown enclosure on wheels.
At an [REDACTED] with a Twin Star Electric Fireplace heater, model 23EF020GRA. Was running fine over the last couple of days, but woke up an hour ago to a burning rubber smell. Turns out the plug had melted and was thankfully able to unplug it due to it being plugged into a surge protector. The heater is rated for 11.7A, and the surge protector is rated for 18A. There’s nothing plugged into the surge protector other than the heater. There is no damage between the surge protector and the wall, the only damage is to the heater plug and the face of the surge protector. If I hadn’t woke up a fire would’ve started.
Also worth noting on BBB there are also reports of melted plastic and burning smells: [REDACTED]
- Model
- 23EF020GRA
- Serial number
- M09450754
- Where
- Clinton, Maryland: Home/
Apartment/ Condominium - Who was involved
- Age 22, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Twin Star, made or sold by TWIN STAR INTERNATIONAL INC
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.