Heat Surge electric fireplaces, factory built
2 reports to CPSC, the latest made Nov 22, 2016. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Nov 22, 2016the latest report was made
- Oct 27, 2011the earliest
- 1with the company’s comments
- Brand
- Heat Surge
- Maker
- Heat Surge, LLCMakers, importers or sellers, as the reports name them
- Product
- Electric fireplaces, factory builtCPSC’s product type: Electric Fireplaces, Factory Built (code 346), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
By month
The numbers, as a table
| Month | Reports |
|---|---|
| November 2016 | 1 |
| October 2011 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
- Not said 1 CPSC: Unspecified
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Not said Made Nov 22, 2016, sent to the company Dec 1, 2016, published by CPSC Dec 15, 2016
The product, in the report: Moveable heater electric fireplace; approximately 15” wide, 7.5” deep and 8” high. Cherry stained wood and veneer on top, side and bottom. The front of unit is a faux fireplace with black venting above the fireplace and below the “mantle.”
This item is a mini electric fireplace. The front of the fireplace where the heat exits is hard plastic. This plastic is starting bubble and melt. The item was purchased two years ago on HSN. It has not been used a lot.
- Model
- 30000726
- UPC
- 20140830000726000666
- Bought from
- HSN
- Bought
- Nov 1, 2014, about then
- Where
- Cleveland, Ohio: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Heat Surge, made or sold by Heat Surge, LLC
- How badly, in CPSC’s words
- Unspecified
-
No one hurt Made Oct 27, 2011, sent to the company Nov 22, 2011, published by CPSC Dec 14, 2011
The product, in the report: Electrical Fireplace
Caller purchased Oak electrical fireplace in 2009, had no problems with it 2009 or 2010 and was so happy with it that she has ordered 13 more and given them as gifts.
This year around October 6th, 2011 she plugged the fireplace in and instantly flames came out of the outlets about 8 inches long.
Caller’s husband immediately unplugged the fireplace and blew on the outlet, flames extinguished with these two actions. Callers assumed that fire was also extinguished within wall.
Caller doesn’t remember exact day, she called him the week of October 17th, 2011 she contacted electrician but he came out to her home before the end of the week. Electrician checked wiring, replaced outlet and said that the stove/fireplace caused the fire in the outlet.
She contacted the manufacturer after attempts all week on Wednesday, October 26th, 2011, she spoke with [REDACTED] who gave her reference# [REDACTED] and referred her to [REDACTED] who told her that if she sent old insert, they would send another after she paid $179.
Caller would like to report danger, she said two of the fireplaces that she purchased and sent as gifts also had electrical problems but that as far as she is aware the other 11 are fine. Caller would like to have the insert in her fireplace replaced at manufacturer expense.
- Model
- ADL-2000M-X
- Serial number
- 1-08-11-048035
- Bought from
- By mail from ad
- Bought
- Sep 15, 2009, about then
- Where
- Westbrook, Connecticut: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Heat Surge, made or sold by Heat Surge, LLC
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.