Greentouch electric fireplaces, factory built
2 reports to CPSC, the latest made Mar 21, 2024. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Mar 21, 2024the latest report was made
- Jan 20, 2023the earliest
- 0with the company’s comments
- Brand
- Greentouch
- Maker
- Greentouch China LTDMakers, importers or sellers, as the reports name them
- Product
- Electric fireplaces, factory builtCPSC’s product type: Electric Fireplaces, Factory Built (code 346), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
By month
The numbers, as a table
| Month | Reports |
|---|---|
| March 2024 | 1 |
| January 2023 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
- No incident, no one hurt 1 CPSC: No Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No incident, no one hurt Made Mar 21, 2024, sent to the company Mar 29, 2024, published by CPSC Apr 12, 2024
The product, in the report: Greentouch model#1829fm-23-330,23”IR Electric Fireplace. Heater (sub-part)model number KDI-01- 23madein Vietnam. manufacture date: June2021
the IR heater on my Greentouch 1829fm-23-330electricalFireplacestop working. I disassembled and on inspection of the circuit board found a number of overheated parts including: damaged wire insulation, blacken electrical terminals and disformed relay. Clearly representing a potential Fire Hazard.
- Model
- 1829fm-23-330
- UPC
- 7210248686
- Where
- Farmington Hills, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 25, Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Greentouch, made or sold by Greentouch China LTD
- How badly, in CPSC’s words
- No Incident, No Injury
-
No one hurt Made Jan 20, 2023, sent to the company Feb 10, 2023, published by CPSC Feb 27, 2023
The product, in the report: Infrared Fireplace
Caller is reporting that the infrared fireplace while on for about an hour and a half caused the tempered glass to shatter. The glass cracked into tiny pieces and the top of the glass fell out. The manufacturer was contacted and a voice message was left. Caller feels that this fireplace is a safety hazard and should be reported.
- Model
- 1164fm-23-202
- Bought from
- Lowes, New York
- Bought
- Oct 15, 2022, about then
- Where
- Babylon, New York: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Greentouch, made or sold by Greentouch China LTD
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.