Dimplex electric fireplaces, factory built
17 reports to CPSC, the latest made Jan 7, 2019. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 17reports to CPSC
- Jan 7, 2019the latest report was made
- Apr 4, 2011the earliest
- 2with the company’s comments
- Brand
- Dimplex
- Maker
- Dimplex North America Ltd.Makers, importers or sellers, as the reports name them
- Product
- Electric fireplaces, factory builtCPSC’s product type: Electric Fireplaces, Factory Built (code 346), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
By month
The numbers, as a table
| Month | Reports |
|---|---|
| January 2019 | 1 |
| December 2017 | 1 |
| November 2015 | 1 |
| March 2015 | 1 |
| April 2014 | 1 |
| November 2013 | 1 |
| January 2013 | 2 |
| November 2012 | 2 |
| January 2012 | 2 |
| November 2011 | 2 |
| October 2011 | 1 |
| May 2011 | 1 |
| April 2011 | 1 |
How badly anyone was hurt
- No one hurt 16 CPSC: Incident, No Injury
- Not said 1 CPSC: Unspecified
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
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No one hurt Made Jan 7, 2019, sent to the company Feb 19, 2019, published by CPSC Mar 6, 2019
The product, in the report: Dimplex Remote Control Plug-In On/Off Unit for Dimplex Electric Fireplace.
Our Dimplex Electric Fireplace was on and working properly and then cut off suddenly. Upon checking the remote and then the wall unit, The Dimplex Remote Control Plug In Model #47-1010-R must have overheated because the wall plug was very warm to the touch. Waited a period of approximately 30 minutes and tried to turn fireplace back on and it would not come on. (The Dimplex On/Off remote control Model #47-1010T WAS working - light in unit was turning on and off when On/Off buttons were depressed.) Unplugged the fireplace cord from the Remote Control Plug-in Unit, plugged the fireplace cord directly into the electrical outlet and the fireplace worked just fine. Therefore, it appears that the Remote Control Plug In Box overheated possibly burning out that unit.
- Model
- Model #47-1010-R
- Where
- Shepherdsville, Kentucky: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Dimplex, made or sold by Dimplex North America Ltd.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Dec 19, 2017, sent to the company Mar 22, 2018, published by CPSC Apr 5, 2018
The product, in the report: Dimplex electric fireplace Plug-in Remote Control. Model number 47 - 1001 DOC ID 255K656-61- 8367R 1 black Box with indicator light and two plug-ins, one smaller Black Box with 2 remote buttons.
On Saturday, December 09th used the remote to turn on the Dimplex wood fireplace with air forced heat unit. After turning it on, I went back upstairs to allow the unit to warm the room. After about an hour, I walked pass at the top of the stairs and noticed the light in the unit was not on. I used the remote to see if it would turn back on, checked the batteries, then pushed the unit out and noticed the remote plug-in in the wall, the cord was slightly hanging out of it, and it was melted giving off a burnt wire smell. The remote plug-in unit had a soot look to the plug. I wiped it to see if it was actually burnt, but the soot came off. The end of the cord attached to the unit also had a burnt wire smell and appearance of melting. I took it apart and noticed melting in this part.
- Model
- Dimplex model number 47 - 10001 DOC ID 255K656-61-8367R
- Bought from
- Watson Pool and Spa
- Bought
- Jan 1, 2009, about then
- Where
- United States: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Dimplex, made or sold by Dimplex North America Ltd.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 3, 2015, sent to the company Nov 12, 2015, published by CPSC Nov 27, 2015
The product, in the report: Dimplex APT-1315
Turned on Dimplex Electric Fireplace using remote control unit APT-1315. It made a static noise, then started smoking and burst into flames. Luckily the breaker popped and the flames went out.
- Model
- APT-1315
- Bought from
- Everson’s Furniture Store
- Bought
- Jul 15, 2008
- Where
- St. Ignace, Michigan: Home/
Apartment/ Condominium - Who was involved
- Age 57, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Dimplex, made or sold by Dimplex North America Ltd.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Mar 3, 2015, sent to the company Mar 12, 2015, published by CPSC Mar 26, 2015
The product, in the report: Electronic fireplace with built-in electric heater
I returned home and found that the lights in my living room did not work. I checked my circuit breaker panel and found the living room circuit breaker had popped. I tried to reset it and it would not reset. I found a flashlight and investigated. There was smoke coming from behind my Dimplex electric fireplace. I pulled the plug and was able to reset the living room circuit breaker. When I left the house, I had shut off the fireplace using its remote control. I reported the incident to Dimplex and was told that this had never happened before and it could not have happened as I described because the fireplace had been shutoff. The fact that the main on/off switch was in the on position and that the remote on/off switch may have failed did not persuade them to assist me.
- Model
- DF 2608 Mod 1
- Serial number
- 29909D2F 651
- Bought from
- Internet Provider
- Bought
- Mar 15, 2010, about then
- Where
- Sebring, Unspecified: Home/
Apartment/ Condominium - Who was involved
- Age 79, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Dimplex, made or sold by Dimplex North America Ltd.
- How badly, in CPSC’s words
- Incident, No Injury
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No one hurt Made Apr 21, 2014, sent to the company Jun 3, 2014, published by CPSC Jun 26, 2014
The product, in the report: Electric Fireplace Numbers on unit: 10507D4F188 6901051300
The consumer stated that the plug in wall unit module melted.
The consumer stated that the plug can’t be taken out of the module because the plug has melted onto the module.
The consumer stated that he was vacuuming when he noticed the issue.
The consumer will contact the manf.
The consumer’s model # is [REDACTED] included in recall #10-167.
- Model
- 676-OC.01/
10507D4F188 / 6901051300 - Bought from
- Unknown
- Bought
- Jan 1, 2009, about then
- Where
- Eugene, Oregon: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Dimplex, made or sold by Dimplex North America Ltd.
- How badly, in CPSC’s words
- Incident, No Injury
-
Not said Made Nov 6, 2013, sent to the company Dec 3, 2013, published by CPSC Dec 17, 2013
The product, in the report: plug-in wall unit for the remote control used for the electric fireplace
The consumer stated that the replacements kits for the remote controls do not work. He stated that this will be the third time that he needed to replace the plug. The plug starts to melt after about a year of use. The consumer stated that he received the first replacement before the recall-(rel #10-167). He received the second one about two months after the recall.
(10/31/2013) The consumer contacted the manufacturer. They are sending him another replacement but was advised that the parts are on backorder.
- Model
- 47-1010R
- Where
- Springfield, Missouri: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Dimplex, made or sold by Dimplex North America Ltd.
- How badly, in CPSC’s words
- Unspecified
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No one hurt Made Jan 30, 2013, sent to the company Mar 6, 2013, published by CPSC Mar 21, 2013
The product, in the report: Fireplace remote kit
(6/2012) The caller stated that he received the replacement remote for Release #10-167, however, after using it for approximately 6 months the same incident occurred and worse. The fireplace was off and he realized that the remote was not working, he went to unplug it and noticed that the plug had burnt inside and half of the plug was completely charred into the unit.
The caller stated that replacement remote has ruined his fireplace and is a fire hazard.
The caller has attempted to contact the manufacturer but was unable to get through.
- Model
- 47-1010-8 /
47-1010-R* - Bought from
- Dimplex
- Where
- woodbridge, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Dimplex, made or sold by Dimplex North America Ltd.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 2, 2013, sent to the company Jan 16, 2013, published by CPSC Jan 31, 2013
The product, in the report: Dimplex Receiver APT-1315 (H0506)
I have a Dimplex Remote Receiver APT-1315 that quit working. I looked at where the fireplace cord plugged into the receiver and it had melted. When searching for a replacement, I found that there was already a recall on it so I have ordered it. Just wanted to let you know that there was indeed an issue with this product.
- Model
- APT-1315
- Bought from
- Lowes, Tennessee
- Bought
- Oct 1, 2006, about then
- Where
- La Vergne, Tennessee: Home/
Apartment/ Condominium - Who was involved
- Age 64, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Dimplex, made or sold by Dimplex North America Ltd.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 24, 2012, sent to the company Dec 17, 2012, published by CPSC Jan 3, 2013
The product, in the report: Radio frequency fireplace remote switch
UNIT GOT HOT AND THEN JUST STOPPED WORKING. HOUSING LOOKS A LITTLE MELTED.
- Model
- 47-1010-R
- UPC
- i don’t know
- Serial number
- 1481
- Bought from
- Dimplex
- Bought
- Feb 14, 2012, about then
- Where
- Sellersburg, Indiana: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Dimplex, made or sold by Dimplex North America Ltd.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 14, 2012, sent to the company Dec 10, 2012, published by CPSC Dec 26, 2012
The product, in the report: Remote Power Control Module for electric fireplace
I have been experiencing repeated remote control failure with this stove. So, far I have had 4 units. The first was at the recall of the Gold Banded remotes & exchanged for the Red Banded units. Since then, each Red Banded unit has lasted for less & less time. The last one was received November 9th 2012 and became inoperable within 2 days Nov 11th, 2012.
Dimplex Traditional Stove Model DS55804 Mod C Ser No 1604D6 472 Part No. 6900331000
Failing Component: Power Remote Module Model No. 47-1010-R* FCCID: ELY547-47-1010-R
The problem is always the same. The plug in unit evidently overheats and melts internally around the power plug coming from the stove. I surmise this as the stove plug needs to be pried out of the remote control box. That, and the strong smell of burnt bakelite.
The remote plug in boxes appear normal from the exterior, with only a slight melting around the smaller of the two holes. At this point, they are totally inoperative as tested by plugging in a 40 watt lamp which fails to light up.
The stove is on a single circuit which is connected directly to the breaker box. At no time has a breaker been tripped. The stove continues to operate normally when plugged directly into this circuit using only the manual controls.
I have safety concerns about the these units and feel they need to be investigated. Towards that end, I have retained the last two units, should you desire to inspect them.
- Model
- 47-1010-R*
- Bought from
- Dimplex
- Bought
- Nov 9, 2012
- Where
- Zebulon, North Carolina: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Dimplex, made or sold by Dimplex North America Ltd.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 21, 2012, sent to the company Jan 30, 2012, published by CPSC Feb 13, 2012
The product, in the report: Dimplex remote fireplace controller model ELY547-47-1010-R.
Smells like plastic burning, control unit getting very hot, then stopped working.
- Model
- ELY547-47-1010-R
- Serial number
- 1165
- Bought from
- Dimplex
- Bought
- Nov 24, 2010, about then
- Where
- Sellersburg, Indiana: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Dimplex, made or sold by Dimplex North America Ltd.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jan 2, 2012, sent to the company Jan 10, 2012, published by CPSC Jan 25, 2012
The product, in the report: Electric fireplace
We noticed a burning odor and upon inspection we noticed the outlet where the fireplace was plugged in was burnt. The cord to the fireplace was burnt also. The cord was very hot to the touch. We feel if this would have gone on it could have caused a fire.
- Model
- DF1209
- Bought from
- Lowes, Illinois
- Bought
- Oct 23, 2009
- Where
- Quincy, Illinois: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Dimplex, made or sold by Dimplex North America Ltd.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 27, 2011, sent to the company Dec 5, 2011, published by CPSC Dec 19, 2011
The product, in the report: Dimplex remote control fireplace ...remote adapter that plugs into the outlet model# 47-101-R
I have a Dimplex fireplace remote start heater. A couple weeks ago, I smelled something electrical burning. I checked all of my outlets and found that it was a our fireplace/heater remote adapter that was causing the odor. Luckily the heater tripped the breaker of my home as the adapter plug had overheated and melted around the plug prongs. I got on the internet to check for a contact number to see if the firplace could be safely plugged in to the outlet without the remote adapter. It was then I noticed a recall. model # 47-1010-R
- Model
- 47-101-R
- UPC
- i dont know
- Serial number
- I dont know
- Bought from
- Farm and Home
- Bought
- Dec 1, 2007
- Where
- Paris, Missouri: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Dimplex, made or sold by Dimplex North America Ltd.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 18, 2011, sent to the company Nov 29, 2011, published by CPSC Dec 13, 2011
The product, in the report: Electric Fireplace Insert Model #DF12309 and the serial number is believed to be 18307D4F376
A resident of the city where I am a fire inspector at called and stated he had a fire incident involving a Dimplex electric fireplace insert. The citizen states that he noticed an odor of smoke, smoke and flaming combustion coming from the plug-in unit (believe it maybe associated with the remote control of the insert) that the insert power cord is plugged into and then the unit is plugged into the house electric wiring outlet.
There is obvious internal damage to the plug-in unit and to the cord associated with the insert. It has heat damage to one of the plug blades/prongs and the insulating material around this connect.
There was smoke carbon on the wall and the outlet. The resident witnessed this event and intervened. If he hadn’t been home there is a distinct possibility that this would have evolved into a house fire.
The insert will need the cord and plug repaired.
[REDACTED] [REDACTED] [REDACTED] [REDACTED] [REDACTED] [REDACTED]
- Model
- DF12309
- Serial number
- 18307D4F376
- Where
- Twinsburg, Ohio: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Dimplex, made or sold by Dimplex North America Ltd.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Oct 3, 2011, sent to the company Oct 12, 2011, published by CPSC Oct 26, 2011
The product, in the report: Dimplex Elecric Fireplace Model 26” Fireplace with Integral On/Off Remote Control, Model Number DF2608
My Dimplex electric fireplace Model DF2608) caught on fire. The electric fireplace was on and suddenly I heard several noises sounding like a “PFITT” emanating from the fireplace. I looked at it and the faux flames where pulsing very bright with each PFITT and black smoke was flowing from the fireplace vents. I was able to shut it off after several attempts with the remote control, then shut off the circuit breaker, pull out the plug and open the doors to let the smoke out and avoid smoke damage to my home.
I usually sleep with the fireplace on and wonder how bad the fire could have been had I been sleeping. It is certainly not inconceivable that it could have been catastrophic, resulting in a major fire and serious injury or even death to myself and/or others.
I reported the incident to the manufacturer and was surprised when they expressed no concern whatsoever, advising me that the fireplace was no longer under warrantee and emailing me a service manual, so I could take the fireplace apart, determine which parts had caught on fire and order replacements.
Equally disconcerting is the fact that I have no way of knowing if replacing the burnt part(s) will fix the problem or if I am just setting the stage for another fire, where the end result might not be so fortunate.
- Model
- 26” Fireplace with Integral On/
Off Remote Control M# DF2608 - Serial number
- 34008D2F 377
- Bought from
- Electric Fireplaces Direct
- Bought
- Feb 14, 2009
- Where
- Fort Lauderdale, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 68, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Dimplex, made or sold by Dimplex North America Ltd.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 27, 2011, published by CPSC Jun 21, 2011
The product, in the report: A electric display fireplace heater
My Dimplex Electric fireplace stopped heating. When I opened the fireplace to replace the heater unit, I found that the metal finns on the squirrel cage fan were charred and MELTED! Clearly this unit didn’t not have a working failsafe to minimize the dangerous build-up of heat in the event of componenet failure. I can provide photographs of what I speak of.
- Model
- DF2603
- Serial number
- 23006D3F 456 n
- Bought
- May 1, 2008
- Where
- Mendocino, California: Home/
Apartment/ Condominium - Who was involved
- Age 53, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Dimplex, made or sold by Dimplex North America Ltd.
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Apr 4, 2011, sent to the company Apr 5, 2012, published by CPSC Apr 19, 2012
The product, in the report: Plugin Receiver for remote
Consumer stated that while using the remote the fireplace went off and she noticed that the receiver was off when she checked it she found out that the receiver had melted and was fused into the plug she had to pry it out with an object to remove the plug from the receiver.
Consumer stated that she had received the remedy for Release #10-167 in May 2010 and that the remote worked well but the receiver was faulty and unsafe.
Consumer feels that the receiver for the remote is a fire hazard and should be recalled.
UPDATE: Consumer notified Dimplex North America of this situation. They sent someone to replace the power cord and the receiver. He replaced the cord at no charge. She has decided to not use the receiver and remote that they sent because it is identical to the one she had. She’s afraid it could cause a problem like the other one did.
- Model
- T40
- Bought from
- Dimplex
- Bought
- May 10, 2010, about then
- Where
- Plainview, New York: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Dimplex, made or sold by Dimplex North America Ltd.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.