Hearth Record

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Chimney Free electric fireplaces, factory built

1 report to CPSC, the latest made Dec 5, 2012. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Dec 5, 2012the latest report was made
  • Dec 5, 2012the earliest
  • 0with the company’s comments
Brand
Chimney Free
Maker
TWINSTAR INTERNATIONAL / CLASSIC FLAMEMakers, importers or sellers, as the reports name them
Product
Electric fireplaces, factory builtCPSC’s product type: Electric Fireplaces, Factory Built (code 346), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning

By month

1 report from January 2012 to December 2012; the most in December 2012, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
December 20121

How badly anyone was hurt

  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hurt, no treatment

    Made Dec 5, 2012, sent to the company Feb 21, 2013, published by CPSC Mar 8, 2013

    The product, in the report: Free standing electric fireplace, with wooden mantel and cabinets

    The consumer stated that she purchased a free standing electric fire place (42” tall 6’ wide and 22” deep with wooden mantel and cabinets). The consumer stated that when it was assemble in her home she started to smell a strong chemical odor. She stated that approximately 2nd day of having the fire place in the home the odor became extremely strong.

    The consumer stated that all the adults in the home experienced burning eyes, headaches, and bad metallic taste in her mouth. The consumer stated that when they are out of the house the symptoms decrease.

    The consumer stated that she contacted the manufacturer on 11/29/2012 and she spoke with [REDACTED] the customer service manager. She stated that he informed her that there was in fact a problem nationwide with these furniture’s. The consumer stated that she requested a MSDS form and he informed her that he would be forwarding the MSDS to her.

    The consumer stated that her husband contacted the retailer and they sent someone to pick up the fire place from their home on 11/29/2012. The consumer stated the retailer provided a refund for the fire place.

    She stated that it’s been approximately 5 days since the fire place was picked up from her home, but it seems that the odor was trapped on carpets and products that were around the fire place. The consumer stated that the DVD’s that were inside the cabinets would probably have to be destroyed because the odor on them was so strong they had to remove them from the living room.

    The consumer stated that she contacted the manufacturer again she was transferred to the CEO and refused to provide her the name of the chemical used on their finishing products for the fire place. The consumer stated that the CEO also added that the chemical was non-toxic. He also added that since it was a finishing product he did not need to provide an MSDS form to the consumer.

    The consumer stated that she was concern because was not aware of what chemical her family was exposed to. The consumer stated that she wanted to go to the doctor but she those not have any information to provide her doctor in regards to the chemical that she as exposed. The consumer stated that she believes this product should be investigated due to the safety hazard that this product can pose to the consumer.

    Model
    Free standing electric fireplace
    Serial number
    639595
    Bought from
    Costco, Illinois
    Bought
    Nov 24, 2012
    Where
    Villa Park, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 30, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Chimney Free, made or sold by TWINSTAR INTERNATIONAL / CLASSIC FLAME
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Electric fireplaces, factory built

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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