Lennox fireplaces, kind not given
2 reports to CPSC, the latest made Dec 2, 2024. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Dec 2, 2024the latest report was made
- Feb 10, 2021the earliest
- 0with the company’s comments
- Brand
- Lennox
- Maker
- Lennox Hearth Products LLC (Innovative Hearth Products)Makers, importers or sellers, as the reports name them
- Product
- Fireplaces, kind not givenCPSC’s product type: Fireplaces, Not Specified (code 342), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
Other ways the reports write the brand (1)
“Lennox Montebello”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| December 2024 | 1 |
| February 2021 | 1 |
How badly anyone was hurt
- Hurt, care not known 1 CPSC: Injury, Level of care not known
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Dec 2, 2024, sent to the company Dec 5, 2024, published by CPSC Dec 19, 2024
The product, in the report: Lennox Innovation Hearth Products 40” MONTEBELLO SEE THROUGH FIREPLACE NG ELEC IGN MONTEBELLOSTTEN-8
This Lennox Montebello see through fireplace was installed in 2020. We’ve used this fireplace for 4 years without any issues. Yesterday, we ran the fireplace for about an hour on HIGH. After about about an hour, we heard crackling in the wall, and smelled “burning” wood smell. Called the fire department and opened up the sheetrock below the fireplace to see a fire coming out of the bottom of the fireplace box. It was burning from the bottom of the fireplace. It had ignited everything under the fireplace. The fire department checked the gas line and said it was fine, and not the cause of the fire. I called the manufacturer, Innovative Hearth Products, which claims that sometimes when the ducting above the fireplace pushes down on the top of the firebox, it will cause the glass to leak air, but my ducting is not pushing down, it is supported and installed correctly.
- Model
- DRT63STTEN
- Where
- Chesterfield, Missouri: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Lennox Montebello, made or sold by Lennox Hearth Products LLC (Innovative Hearth Products)
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, care not known Made Feb 10, 2021, sent to the company Mar 8, 2021, published by CPSC Mar 22, 2021
The product, in the report: Fireplace
The consumer indicates that he turned his fireplace on in the morning however thirty minutes later there was a loud explosion. He was sitting in a chair adjacent to the fireplace and his dog was laying on the floor across from the fireplace, the fireplace glass exploded and shards of glass had flown all over his living room.
The consumer attempted to contact the Manufacturer but found out that they are no longer in business and were taken over by Inovatiu Heaph Products. When the consumer contacted the new company and explained the situation, the representative he spoke to informed him they could not assist him as the unit was no longer warrantied.
The consumer states that the unit was used for two to three hours daily during Winter.
The consumer plans on keeping his fireplace for at least the next thirty days in case an investigation ensues.
- Model
- MPD4035CNM
- Where
- St. Louis, Missouri: Home/
Apartment/ Condominium - Who was involved
- Age 64, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Lennox, made or sold by Lennox Hearth Products LLC (Innovative Hearth Products)
- How badly, in CPSC’s words
- Injury, Level of care not known
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.