SenSi thermostats
3 reports to CPSC, the latest made Dec 1, 2019. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 3reports to CPSC
- Dec 1, 2019the latest report was made
- Jul 19, 2015the earliest
- 3with the company’s comments
- Brand
- SenSi
- Makers
- WHITE-RODGERS and EMERSON ELECTRICMakers, importers or sellers, as the reports name them
- Product
- ThermostatsFor heating or cooling systemsCPSC’s product type: Thermostats (For Heating or Cooling Systems) (code 340), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
Other ways the reports write the brand (1)
“Sensi Touch ST75”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| December 2019 | 1 |
| February 2019 | 1 |
| July 2015 | 1 |
How badly anyone was hurt
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
- No one hurt 2 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Dec 1, 2019, sent to the company Dec 31, 2019, published by CPSC Jan 22, 2020
The product, in the report: sensi spart thermostat turns heat setting to 99 on its own until i disabled the wifi
sensi thermostat turns heat up to 99 if it is connected to wifi
- Where
- Livermore, California: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand sensi, made or sold by WHITE-RODGERS
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Feb 11, 2019, sent to the company Mar 21, 2019, published by CPSC Apr 4, 2019
The product, in the report: Sensi Touch Wi-Fi Thermostat Model ST75 wall mounted thermostat with remote control and monitoring phone App. Made by Emerson Electric.
Purchased a Sensi Touch Wi-Fi Thermostat Model ST75 by Emerson at Home Depot. The unit installed properly and initially worked as planned. I set it at 70 degrees heating with NO schedule. Within 2 hours the set point of the thermostat went from 70 to 74 degrees while unattended. I returned the temperature to 70 at the unit. I went to work and checked the unit on my phone app and my house displayed 85 degrees with a set point of 85 degrees. I returned the set point to 70 degrees on the App. Upon returning home the set point was 75 degrees. I called the manufacturer’s support line and waited for 40 minutes on hold. When the representative finally spoke to me he seemed to know less about the unit than I did. He indicated that he would pass the report to engineering. The set point continued to creep up all night randomly. The following day I left the house for 6 hours and returned to a hours that was 94 degrees. Another call to the support only resulted in “I’ll take a report of it”. I noticed that this unit is NOT listed or tested bu UL or any other agency. I am a HVAC contractor and I feel that this company and product should NOT be on the market considering the lack of concern to a defect that could result in a fire. The product is registered with the manufacturer and they have not contacted me in over 5 days.
- Model
- Sensi Touch ST75
- UPC
- 8671055484
- Serial number
- 926-76-321
- Bought from
- Home Depot
- Bought
- Feb 4, 2019
- Where
- Danvers, Massachusetts: Home/
Apartment/ Condominium - Who was involved
- Age 65, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Sensi Touch ST75, made or sold by WHITE-RODGERS
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Jul 19, 2015, sent to the company Jul 27, 2015, published by CPSC Aug 10, 2015
The product, in the report: Thermostat
Subject: Thermostat Fire Product: Emerson SenSi # 1F86U-42WF
On July 17, 2015 we experienced a fire coming out of our thermostat. Luckily, we were home to immediately extinguish it. That day we called the SenSi representative. She took our information and forwarded our information to their engineer staff. We received a phone call the next day from their engineer who requested some technical date and pictures. We sent them that information. They said to keep any clean-up invoices. In an email to us they may have a person to look at our damage on Monday July 20 (if they have one in our area).
On July 19, 2015 We feel it is our obligation to inform safeproducts.gov of our incident.
- Model
- 1F86U-42WF
- Bought from
- Amazon.com
- Where
- Florence, South Carolina: Home/
Apartment/ Condominium - Who was involved
- Age 63, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand SenSi, made or sold by EMERSON ELECTRIC
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.