Reliance thermostats
1 report to CPSC, the latest made Mar 1, 2013. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Mar 1, 2013the latest report was made
- Mar 1, 2013the earliest
- 0with the company’s comments
- Brand
- Reliance
- Maker
- A. O. Smith Water Products CompanyMakers, importers or sellers, as the reports name them
- Product
- ThermostatsFor heating or cooling systemsCPSC’s product type: Thermostats (For Heating or Cooling Systems) (code 340), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
By month
The numbers, as a table
| Month | Reports |
|---|---|
| March 2013 | 1 |
How badly anyone was hurt
- Not said 1 CPSC: Unspecified
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Not said Made Mar 1, 2013, sent to the company May 23, 2013, published by CPSC Jun 7, 2013
The product, in the report: Thermostat for electric Water heater Apcom model WH10A on back It has WL6 L170 PAT# 5548.266, 5548.267, 5685.481
The consumer says that when the thermostat is reset, it burns the wires up and catches the [REDACTED] on fire. This causes the [REDACTED] to melt, emitting poisonous vapors. In some cases it will heat the water up to scolding temperatures to 220 degrees or higher.
The consumer contacted the manufacturer who told him there is not that big of a problem with the thermostat. He talked to a representative who acknowledged that there is a big problem with the unit.
The consumer says that they also make the same controls for several other retailers, Sears, Lowes and Hardware.
- Model
- WH10A
- Where
- Paragould, Arkansas: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Reliance, made or sold by A. O. Smith Water Products Company
- How badly, in CPSC’s words
- Unspecified
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.