Nest thermostats
1 report to CPSC, the latest made May 25, 2022. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- May 25, 2022the latest report was made
- May 25, 2022the earliest
- 1with the company’s comments
- Brand
- Nest
- Maker
- Nest Labs, Inc.Makers, importers or sellers, as the reports name them
- Product
- ThermostatsFor heating or cooling systemsCPSC’s product type: Thermostats (For Heating or Cooling Systems) (code 340), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
By month
The numbers, as a table
| Month | Reports |
|---|---|
| May 2022 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made May 25, 2022, sent to the company May 31, 2022, published by CPSC Jun 22, 2022
The product, in the report: Nest thermostat
We recently had our heat pump replaced on our house. We had a 3rd gen Nest installed as well by the installer, and the unit had a c wire included as well. We received a message saying that the room that this nest was in had reached a dangerous heat level, I went to check the room, and the door handle was hot to the touch and the nest had turned the hearing unit on, on a day where the outside temperature was 87f. The room temperature had gone up to 115 degrees, and I had to switch off the heat pump at the breaker. We have 2 other nest units in our house attached to conventional HVAC systems and have never experienced anything like that before. We called our installer who checked the unit and confirmed that the wiring was correct and the correct voltage was coming through. A week later the unit spiked again, sending a warning that the temp had gone up to 109F. This time the installer put in a brand new nest. Its clear this unit had a battery failure and tried to charge itself by turning on the heat (why it would go into heat mode on a hot spring day is beyond me), but its clear the battery process is flawed and a secondary back up system needs to be incorporated into this thermostat. Nest needs to monitor units for low battery issues and warn homeowners of this possibility. I will be contacting the consumer product safety board on this issue.
- Model
- Nest 3rd gen thermostat
- Where
- Brambleton, Virginia: Home/
Apartment/ Condominium - Who was involved
- Age 45, Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Nest, made or sold by Nest Labs, Inc.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.