Hearth Record

Back to Thermostats

Nest Thermostat thermostats

2 reports to CPSC, the latest made Nov 3, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Nov 3, 2025the latest report was made
  • Jul 20, 2019the earliest
  • 1with the company’s comments
Brand
Nest Thermostat
Maker
Nest Labs, Inc.Makers, importers or sellers, as the reports name them
Product
ThermostatsFor heating or cooling systemsCPSC’s product type: Thermostats (For Heating or Cooling Systems) (code 340), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
Other ways the reports write the brand (1)

“Nest Thermostat E”

By month

1 report from December 2024 to November 2025; the most in November 2025, 1. 1 earlier report, since July 2019, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
November 20251
July 20191

How badly anyone was hurt

  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Nov 3, 2025, sent to the company Dec 15, 2025, published by CPSC Jan 2, 2026

    The product, in the report: Wi-Fi Thermostat

    Caller stated that the thermostat operates off wi-fi which causes the furnace to turn on when not needed. (2/20/24) He stated that the retailer replaced it after it malfunctioned several times, he stated that even when set to cool, it turned on the furnace. (4/2025) Caller stated that the retailer informed him that the control panel needed to be replaced after replacing the unit. The control panel was replaced but it didn’t resolve the issue. Caller stated that they were not at home when the furnace heated the home for 5 hours to 110 degrees after it was set to cool. If they had not returned when they did, it could have cause a house fire. He stated that they had to replace their prescription drugs due to the incident. Caller stated that he had to turn off the power source to shut the thermostat off. He recently had the thermostat removed and replaced it with a mechanical one. The manufacturer was not contacted as yet. Caller feels that this thermostat is a fire hazard and should be reported.

    UPDATED ON 11/18/2025: [These pics show only two of dozens of days when our nest thermostat overheated our home running the furnace nonstop way over the set temperature. This would happen even when we had it set to cool in the summer. The only way we could shut the overheating furnace off every time was to turn off the power switch to the furnace on the wall. On 9-14-2025 the thermostat had the furnace run nonstop while we were gone for 6 hours, to a temperature of 110 degrees F in our upper level, 96 degrees in our lower level. This happened when we had the thermostat set to cool to 72 degrees. This happened after we had our 4 year old furnace checked and replaced control board by a licensed professional.]

    Model
    T3017US
    Serial number
    09ac01af28220383
    Bought from
    Best Buy, Minnesota
    Bought
    Sep 5, 2022
    Where
    Victoria, Minnesota: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Nest Thermostat, made or sold by Nest Labs, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Jul 20, 2019, sent to the company Aug 12, 2019, published by CPSC Aug 26, 2019

    The product, in the report: nest home thermostat. remote control of climate over Internet.

    Thermostat stopped working.. It read 82 degrees whnd the house was 71. I realized this temperature was because the thermostat was warm to the touch.

    My error message was NOT CONNECTED. It was referring to wi-fi. I was 150 miles away and felt helpless.

    Model
    E
    UPC
    813917020593
    Serial number
    15AA01AC40170FXM
    Bought from
    National Grid
    Bought
    Jul 10, 2018
    Where
    West Brookfield, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Nest Thermostat E, made or sold by Nest Labs, Inc.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Thermostats

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.