Lennox gas-burning fireplaces, factory built

12 reports to CPSC, the latest made Jul 9, 2024. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

12reports to CPSC
Jul 9, 2024the latest report was made
Dec 3, 2014the earliest
2with the company’s comments

Brand: Lennox
Makers: Lennox Hearth Products LLC (Innovative Hearth Products) and LENNOX INDUSTRIES, INC.Makers, importers or sellers, as the reports name them
Product: Gas-burning fireplaces, factory builtCPSC’s product type: Gas-burning Fireplaces, Factory Built (code 334), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning

Other ways the reports write the brand (3)

“Lennox ELDV Direct Vent Elite Series Gas Fireplace”, “Lennox Hearth Products” and “lennox natural gas or propane fireplace”

By month

1 report from August 2023 to July 2024; the most in July 2024, 1. 11 earlier reports, since December 2014, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
July 2024	1
April 2022	1
February 2021	1
February 2019	1
December 2018	1
April 2018	1
November 2017	1
March 2016	1
December 2015	1
November 2015	1
January 2015	1
December 2014	1

How badly anyone was hurt

Hurt, care not known 1 CPSC: Injury, Level of care not known
No one hurt 10 CPSC: Incident, No Injury
Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made Jul 9, 2024, sent to the company Jul 11, 2024, published by CPSC Jul 26, 2024

The product, in the report: It is a ELDV millivolt system that causes the batteries to leak and pop and could cause a fire.

We just recently purchased a home with an existing Lennox Fireplace that has a battery-operated ignition system. When we put the batteries in the system they pop and start to leak.

Model
ELDV40NE
Serial number
6413H73361
Where
CROSSLAKE, Minnesota: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Lennox ELDV Direct Vent Elite Series Gas Fireplace, made or sold by Lennox Hearth Products LLC (Innovative Hearth Products)
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20240709-3F6A5-2147338104. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 16, 2022, sent to the company May 6, 2022, published by CPSC May 20, 2022

The product, in the report: WALL MOUNTED GAS FIREPLACE

Turning on the wall switch to my Marco Gas fireplace model 797029F serial WH3366. iT TAKES A LONG TIME TO TURN ON AFTER FLIPPING THE SWITCH AND SOME TIMES IT DOES NOT LIGHT AT ALL. i ALSO SAW THAT THERE WAS A RECALL ON THE UNIT. I BOUGHT THE HOUSE IN JULY OF 2021 SO I DONT KNOW WHAT TOOK PLACE PRIOR WITH THE RECALL

Model
797029F
Serial number
WH3366
Where
COLORADO SPRINGS, Colorado: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
made or sold by Lennox Hearth Products LLC (Innovative Hearth Products)
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20220416-08328-2147356822. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 27, 2021, sent to the company Apr 6, 2021, published by CPSC Apr 20, 2021

The product, in the report: Lennox natural gas fireplace

Lennox natural gas fireplace exploded. Fireplace was on and working when there was a loud pop and bang shattering the protective glass. I turned off the gas to the fireplace immediately. No injuries occurred. Lennox model# DR3530CNM-2. Lennox Serial # 6301J01373

Model
DR3530CNM-2
UPC
01373
Serial number
6301J01373
Where
Cheyenne, Wyoming: Home/Apartment/Condominium
Who was involved
Age 51, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Lennox, made or sold by Lennox Hearth Products LLC (Innovative Hearth Products)
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20210227-3BB75-2147365624. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 16, 2019, sent to the company Feb 28, 2019, published by CPSC Mar 15, 2019

The product, in the report: lennox gas fireplace millivolt model mpd3530cnm-b

Gas leak in fireplace, I have no Ideal how long that it had been leaking, a friend came over and he said that he could smell gas, I myself could not, I myself then went over to the fireplace at the point of the bottom vent and then could smell the gas leak.

Model
mpd3530cnm-b
UPC
?
Serial number
6409h72117
Bought from
celebrity homes ? new home
Bought
Oct 8, 2009
Where
omaha, Nebraska: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand lennox, made or sold by LENNOX INDUSTRIES, INC.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/13/2019) LENNOX INDUSTRIES, INC.: The consumer reported that her gas fireplace, which was purchased ten years ago in 2009, was emitting a faint gas odor. Instead of contacting the company or arranging for service, the consumer chose to post to saferproducts.gov.
Lennox’s gas fireplaces are safe. They meet applicable standards. The consumer’s gas fireplace has not been recalled.
Lennox sold the portion of its business that manufactured the gas fireplace in 2012, and the consumer’s warranty has expired. Nevertheless, Lennox takes pride in the safety and quality of its products. It accordingly reached out to the buyer of that portion of its business to have the consumer’s gas fireplace serviced by a technician. A service visit should address any gas leak. As of the date of this filing, the service visit is in the process of being scheduled for a time that is convenient for the consumer and the local service technician.

CPSC report 20190216-8606C-2147382675. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 7, 2018, sent to the company Feb 4, 2019, published by CPSC Feb 19, 2019

The product, in the report: Lennox Hearth Product - Direct Vent Fireplace Model Number: ELDV-35NM Serial Number: 6507K78605

1) I smelled gas coming out of the fireplace while the fireplace was off. 2) The fireplace is a Lennox Hearth Product ELVD-35NM. 3) I called the gas company and they came out. The verified that gas is coming out of the fireplace while is it off / in the pilot position. 4) I went to your website and saw that this fireplace has a recall for this exact issue: https://www.cpsc.gov/Recalls/2013/lennox-hearth-products-recalls-fireplaces 5) However, when I called Lennox, they said that my serial number did not qualify under the recall. 6) My serial number is 6507K78605. 7) I am certain that this is the same issue as what is described in the recall, however Lennox is getting away with not replacing / servicing all of these units due to the limited number of serial numbers under the recall.

Model
ELDV-35NM
Serial number
6507K78605
Where
Cerritos, California: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Lennox, made or sold by Lennox Hearth Products LLC (Innovative Hearth Products)
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20181207-53533-2147383906. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 11, 2018, sent to the company Apr 19, 2018, published by CPSC May 3, 2018

The product, in the report: Direct Vent Gas Fireplace

There were a couple times we could smell propane when the fireplace was not in use in February. It became more frequent during the month of March. Now we must turn off the valve behind the door located under the fireplace between uses, or we smell propane.

Model
MPD3530 CNE-B
UPC
6412F71917
Serial number
6412F71917
Bought from
Dutton-Lainson Showcase, Nebraska
Bought
Aug 10, 2012
Where
Deshler, Nebraska: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Lennox, made or sold by LENNOX INDUSTRIES, INC.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/2/2018) LENNOX INDUSTRIES, INC.: The consumer has reported that, when her gas fireplace was not in use with the gas supply to the fireplace on, she began to smell propane gas from a gas fireplace that Lennox ceased manufacturing in 2012, six years ago.
The consumer does not claim her gas fireplace caused any injury or property damage. The consumer indicates that she, in fact, still uses the gas fireplace normally. She also reports that she has eliminated the perceived propane gas odor when the fireplace is not in use simply by turning off the gas supply using the fireplace’s gas shut-off valve. The consumer requests a service visit to inspect and to make any appropriate repairs to her gas fireplace.
Lennox takes pride in the safety and quality of its gas fireplaces. For that reason, Lennox has done what the consumer asked, even though the gas fireplace was manufactured years ago and even though Lennox sold the portion of its business that manufactured the gas fireplace in 2012. It has reached out to the buyer of that portion of its business and arranged for a service call to examine the consumer’s gas fireplace and to make any appropriate repairs.

CPSC report 20180411-99900-2147388671. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 6, 2017, sent to the company Mar 14, 2018, published by CPSC Mar 29, 2018

The product, in the report: Gas Fireplace

Gas fireplace smells of gas when working and has now discontinued to work

Model
MPDP40
Bought
Jun 1, 2014
Where
New London, Connecticut: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Lennox, made or sold by Lennox Hearth Products LLC (Innovative Hearth Products)
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20171106-EE2DF-2147395806. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 18, 2016, sent to the company Apr 14, 2016, published by CPSC Apr 28, 2016

The product, in the report: gas fireplace with logs

(03/12/2016) The consumer stated that she turned the fireplace on. The pilot light was on but did not ignite. Suddenly a ball of fire exploded from the fireplace. The door came open but did fly off. The consumer turned the gas off at the fireplace and at the gas line.
The consumer stated that there was no problem with the fireplace when she used it the week before.
(03/18/2016) The consumer contacted Lennox. Lennox advised the consumer to get someone to come out to check the unit out.

Model
MPD4035
Bought from
in home
Bought
Oct 4, 2008
Where
Silver Spring, Maryland: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Lennox, made or sold by Lennox Hearth Products LLC (Innovative Hearth Products)
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20160318-2AC5E-1561470. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Dec 12, 2015, sent to the company Dec 22, 2015, published by CPSC Jan 7, 2016

The product, in the report: Lennox/Superior unvented see-through Natural Gas Fireplace model VFPF-CMN2, P/N 903571, Rev F 03/2005

ACE hardware and Hearth of Glen Burnie/Pasadena, MD supplied and installed two see-through (double-sided) unvented Natural Gas Fireplaces manufactured by SUPERIOR (now part of Lennox). These were installed back in 2005. Since then we have been working with ACE Hardware to resolve the issues with no results. ACE has worked closely with Superior and Lennox to resolve the problem and have done everything the manufacturer recommended. The problems persist and that means that we have not been able to use the fireplaces at all. The problem is that as soon we light the fireplace the fire alarm triggers and the house is filled with harmful unpleasant odor. The windows must be opened to let the air get out and then after a long while the fire alarm stops but the odor lingers on. We have come to a point that the manufacturer should either replace these units with alternate that works or refund the money allowing us to investigate alternatives. Their continued presence is a hazard in that fire alarm is triggered and harmful odor is inhaled.

Model
VFPF-CMN2, P/N 903571, Rev. F 03/2005
Bought from
ACE Hardware & Hearth
Bought
Jan 5, 2005, about then
Where
Clarksville, Maryland: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
made or sold by Lennox Hearth Products LLC (Innovative Hearth Products)
How badly, in CPSC’s words
Injury, Level of care not known

CPSC report 20151212-D77FD-2147425906. Submitter: Consumer Search for it on SaferProducts.gov
Not said
Made Nov 3, 2015, sent to the company Nov 12, 2015, published by CPSC Nov 27, 2015

The product, in the report: LENNOX natural gas or propane Lennox and Superior brand fireplaces Model: MPD40RPM SN: 6412G70248 Propane FIreplace

This is in connection with your Lennox Recall: Recall date: JULY 25, 2013 Recall number: 13-744
We recently had an issue with trying to light our pilot and flames started shooting out underneath the pilot assembly. We researched and found the model was recalled. In calling Lennox, they stated that there was nothing wrong with the connection to the pilot, however, the recall states: “Haazard: Defective fireplace gas connectors can leak, posing a fire hazard.”.
Lennox and their affiliates have been terrible to deal with. Their “affiliates” are requiring that we pay $150 up front for them to come out as they all state that’s not part of the recall. Why would gas leak from a connection and flame up not be part of the “Gas Connector” listed in the recall. The fireplace is only 2 years old.
I do not think we are the only consumer that has had this issue--it’s most likely Lennox and their partners bully us into thinking it’s not part of the recall when obviously GAS IS LEAKING FROM A FAULTY GAS CONNECTOR AND IT’S FLAMING UP.

Model
MPD40RPM
Serial number
6412G70248
Bought from
LC Homes/New Home Install
Bought
Apr 1, 2013
Where
rehoboth beach, Delaware: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand lennox natural gas or propane fireplace, made or sold by Lennox Hearth Products LLC (Innovative Hearth Products)
How badly, in CPSC’s words
Unspecified

CPSC report 20151103-28FD7-2147427022. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 14, 2015, sent to the company Jan 23, 2015, published by CPSC Feb 6, 2015

The product, in the report: Gas Fireplace

My Lennox Gas Fireplace was acting oddly. First it would not come on, thought it was the remote, then it came on and appeared to be working normally. Then it pulsed on and off several times. Internet search highlighted the recall
Model Lennox MLDVT-40NE Serial number starts with 6412H4

Model
MLDVT-40NE
Serial number
6412H42260
Bought from
Quality Built Homes
Bought
Sep 1, 2011, about then
Where
Lexington Park, Maryland: Home/Apartment/Condominium
Who was involved
Age 51, Male
The reporter’s relation to them
Self
As this report names them
Brand Lennox, made or sold by Lennox Hearth Products LLC (Innovative Hearth Products)
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20150114-F2653-2147436498. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 3, 2014, sent to the company Jan 16, 2015, published by CPSC Feb 2, 2015

The product, in the report: Gas Direct Vent Fireplace Manufacturer phone number: 800-655-2008 800 9 lennox Manufacturer date code: Lennox Heath Products

The fireplace came with the house the consumer purchased in 2006. The house was built in 2006.
The consumer stated that they have a wall switch that turns on the fireplace unit. The consumer turned on the wall switch and the fireplace exploded about five seconds later.
The consumer stated that the explosion was felt up to about 1/4 mile away.
The explosion blew the upper and lower vent. The consumer stated that it blew the content of the fireplace unit into the living room floor. The consumer stated that the glass of the fireplace is still intact but the lower hinges bent out of shape. This caused the door to swing open when the explosion occurred.
The consumer stated that the pilot light was on when the incident happened. The consumer called the fire department. They shut off the gas line.
The consumer had the fireplace serviced on 11/3/14. The consumer stated that sometimes when they turned on the fireplace, it did not come on right away. The service tech from Gede (DE) cleaned the fireplace unit. The service tech did not see anything else wrong with the unit.
The consumer stated that she contacted the manf. They informed her to call the dealer (Gedy). The consumer has tried to call the dealer and get what service was conducted on their fireplace before the explosion occurred.
The consumer is trying to communicate with the manf about the incident but they are not being cooperative about it.
The consumer has had various people look into a replacing the fireplace. They all have provided different ways. The consumer wants to address the cause of the incident so it does not happen again with the new unit.
The consumer’s unit is not included in recall #13-744.

Model
MPD4035CPM
Serial number
6406C75807
Bought from
Unknown
Where
Elkton, Maryland: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Lennox Hearth Products, made or sold by Lennox Hearth Products LLC (Innovative Hearth Products)
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20141203-C2709-1445443. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Lennox gas-burning fireplaces, factory built

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.