Kozy Heat gas-burning fireplaces, factory built
4 reports to CPSC, the latest made Oct 24, 2018. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 4reports to CPSC
- Oct 24, 2018the latest report was made
- Apr 4, 2014the earliest
- 0with the company’s comments
- Brand
- Kozy Heat
- Maker
- Hussong Manufacturing Co., Inc., dba Kozy Heat FireplacesMakers, importers or sellers, as the reports name them
- Product
- Gas-burning fireplaces, factory builtCPSC’s product type: Gas-burning Fireplaces, Factory Built (code 334), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
Other ways the reports write the brand (2)
“Koze Heat” and “Kozy Heat Fireplaces”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| October 2018 | 1 |
| July 2014 | 1 |
| April 2014 | 2 |
How badly anyone was hurt
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
- No one hurt 3 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Oct 24, 2018, sent to the company Feb 8, 2019, published by CPSC Feb 26, 2019
The product, in the report: gas fireplace
The submitter is reporting her unit for posing a fire hazard. She first noticed the unit turned on by itself in June of 2018 and it failed to turn off with the remote. The submitter’s husband had to shut off the gas supply and kept the gas off for the next few months.
She contacted the retailer, Martin Sales and Service earlier this month to report the issue and request an inspection. The technician arrived on October 11, 2018 and conducted some cleaning maintenance. The technician advised the submitter that the unit was working fine. The gas was turned back on.
On October 13 the unit turned on by itself and failed to shut off with the remote. The submitter’s husband once again shut off the gas supply. She contacted the retailer again and reported the incident. The technician told her that he contacted the firm and they advised the issue was the remote. The technician tried to assist her with troubleshooting over the phone.
She contacted the firm and they also informed her that the malfunction is due to the remote being controlled by the Wi-Fi or her TV. The submitter indicated that she does not believe this theory.
On October 23, 2018 she heard a clicking noise coming from the unit, like it wanted to turn on. She is thankful that the gas is shut off and the unit could not turn on but she said she does not feel safe using the unit
She indicated that she used the unit a few times during the winter and during the past winter it was used almost everyday.
- Model
- Jordan XL
- UPC
- Unknown
- Serial number
- 14-013287-06
- Bought from
- Martin Sales and Service, Pennsylvania
- Bought
- Jan 24, 2014, about then
- Where
- Butler, Pennsylvania: Home/
Apartment/ Condominium - Who was involved
- Age 60, Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Kozy Heat Fireplaces, made or sold by Hussong Manufacturing Co., Inc., dba Kozy Heat Fireplaces
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jul 30, 2014, sent to the company Aug 21, 2014, published by CPSC Sep 5, 2014
The product, in the report: Gas Fireplace Insert
Caller stated that she turned on the gas fireplace, not an insert, a free standing vented fireplace, and it did not ignite right away, she smelled gas and she was about to power it off when she noticed a fireball inside which caused an explosion which blew off all the metal that surrounded the frame. After this incident she thought that the unit was inoperable but about 5 mins later after smelling gas there was another explosion she saw another fireball erupting in the firebox, she immediately switched it off with the remote control.
7/30/14 The manufacturer was contacted and she was advised that they will contact the dealer to have the matter resolved.
Caller feels that the product is a fire hazard and should be recalled.
The submitter also stated that the unit never ignited correctly from first installation and was serviced twice. Once in May for this problem.
- Model
- 55345IPI
- Serial number
- 14-412941
- Bought from
- Kozy Dealer, New Jersey
- Bought
- Mar 8, 2014, about then
- Where
- Marlton, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Kozy Heat, made or sold by Hussong Manufacturing Co., Inc., dba Kozy Heat Fireplaces
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Apr 7, 2014, sent to the company Apr 15, 2014, published by CPSC Apr 29, 2014
The product, in the report: Chaska XL direct vent fireplace insert
My wife tried a few times to turn on the fireplace using the remote, but it didn’t turn on. She tried again a few minutes later. When she pushed the button that time, there was a loud bang that scared her so much that she fell over the furniture and cut her leg. She then grabbed the kids, ran out of the house and asked a neighbor to call me at work. I called 911 and CenterPoint.
The fire department came, inspected the house and found no damage. Then CenterPoint came, shut off the gas to the fireplace and told us not to use it until it could be serviced noting “unit had delayed ignition.” We eventually had it serviced by CenterPoint in October and have been using it ever since...until we read about the recall last week.
- Model
- CSK-335-IPI/
Chaska XL direct vent fireplace insert - Serial number
- 11-706107-51
- Bought from
- CenterPoint, Minnesota
- Bought
- Feb 10, 2012, about then
- Where
- Orono, Minnesota: Home/
Apartment/ Condominium - Who was involved
- Age 37, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Kozy Heat, made or sold by Hussong Manufacturing Co., Inc., dba Kozy Heat Fireplaces
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Apr 4, 2014, sent to the company Apr 14, 2014, published by CPSC Apr 28, 2014
The product, in the report: direct vent gas fireplace insert
A small gas buildup behind the direct vent gas fireplace insert (Kozy Heat, Model #CSK-31), which ignited when turning on fireplace via remote. Two loud “boom” sounds occurred, and moved fireplace unit approximately 2 inches from fireplace panel.
- Model
- Kozy Heat Chaska DV Gas Insert (CSK-31-IPI
- Serial number
- 1109500307
- Bought from
- ACE Hardware & Hearth, Maryland
- Bought
- Jan 29, 2011
- Where
- Severna Park, Maryland: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Koze Heat, made or sold by Hussong Manufacturing Co., Inc., dba Kozy Heat Fireplaces
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.