Emberglow Oakwood 24 in gas-burning fireplaces, factory built
1 report to CPSC, the latest made Nov 6, 2018. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Nov 6, 2018the latest report was made
- Nov 6, 2018the earliest
- 0with the company’s comments
- Brand
- Emberglow Oakwood 24 in
- Maker
- SURE HEAT MFGMakers, importers or sellers, as the reports name them
- Product
- Gas-burning fireplaces, factory builtCPSC’s product type: Gas-burning Fireplaces, Factory Built (code 334), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
By month
The numbers, as a table
| Month | Reports |
|---|---|
| November 2018 | 1 |
How badly anyone was hurt
- First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
First aid Made Nov 6, 2018, sent to the company Nov 15, 2018, published by CPSC Nov 30, 2018
The product, in the report: Ventless propane fireplace from Home Depot. They sell it as am “Emberglow Oakwood 24 in.” But the CSA label says it is a “SHM International Model (B) VFT 22 LP” (Kennesaw, GA 30144). Ser# 21fbc20330570 https://www.homedepot.com/p/Emberglow-Oakwood-24-in-Vent-Free-Natural-Gas-Fireplace-Logs-OVM21NG/100595895
Purchased ventless propane fireplace from Home Depot. They sell it as am “Emberglow Oakwood 24 in.” But the CSA label says it is a “SHM International Model (B) VFT 22 LP” (Kennesaw, GA 30144).
I installed it in an existing metal and brick wood fireplace according to manufactures instructions and immediately noticed a prominent propane smell after it would ignite. Slowly over this past week I became dizzy, upset stomach, and nauseated with a slight headache (I do not normally get headaches). I purchased a carbon monoxide monitor and it immediately signaled dangerous levels.
There is nothing in the instructions about altitude restrictions however I live in Arco, Idaho at an elevation of 5300ft. Two different certified propane installers have checked the pressure and made sure there where no gas leaks.
All combustion air inlet holes are free of obstruction and the Oxygen Depletion Sensing (ODS) safety shutoff system did not activate. I have copious sources of combustion fresh air (I still have a 2ft square hole from a removed furnace chimney) that leads to the outside.
- Model
- (B) VFT 22 LP
- Serial number
- 21fbc20330570
- Bought from
- Home Depot
- Bought
- Oct 3, 2018
- Where
- Arco, Idaho: Home/
Apartment/ Condominium - Who was involved
- Age 61, Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Emberglow Oakwood 24 in, made or sold by SURE HEAT MFG
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.