Avalon gas-burning fireplaces, factory built
1 report to CPSC, the latest made Aug 20, 2018. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Aug 20, 2018the latest report was made
- Aug 20, 2018the earliest
- 0with the company’s comments
- Brand
- Avalon
- Maker
- TRAVIS INDUSTRIES Inc.Makers, importers or sellers, as the reports name them
- Product
- Gas-burning fireplaces, factory builtCPSC’s product type: Gas-burning Fireplaces, Factory Built (code 334), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
By month
The numbers, as a table
| Month | Reports |
|---|---|
| August 2018 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Aug 20, 2018, sent to the company Aug 31, 2018, published by CPSC Sep 17, 2018
The product, in the report: Travis Industries, Avalon Gas (propane) Fireplace Insert Model 34 DVL GS
While away for a weekend trip, a family member found the gas (propane) fireplace insert in our living room to be on with full flame and two items near the fireplace where melted or scorched due to the high heat. Fireplace had been turned off, by remote control, since February 2018 and pilot light was also turned off. Family member was advised on how to shut the fireplace down completely and removed the burning items from the house. Damage is contained to approximately $300 including the cleaning of curtains, brick and other items in the living room. The installer of the insert, Country Side Stove and Chimney will be inspecting insert and chimney for any defects or damage. The insert has been installed since 2012. Upon our return home I found the batteries on the remote control to be exhausted and no display was present on the remote’s digital screen. When last used, the fireplace was in manual mode (not controlled by thermostat) and the remote control was completely turned off.
A previous incident also occurred in November of 2017 when I returned home from work and entered an extremely hot living room and the fireplace insert was on with full flame. No items were located near the fireplace at that time as it was during the season when we would begin to use the insert. At that time, the batteries in the remote control were also exhausted and the pilot was not turned on.
During both occasions, the brick surrounded the fireplace and the living was much hotter than when we actually use the fireplace.
Had I not returned home, or had not the family member checked on our home, I believe that a fire would of have started due to the intense heat generated by insert when it self-ignited while turned off. The brick surrounding the fireplace remained hot for almost 10 hours after the fire was turned off. A very dangerous condition exists for users of the fireplace insert.
To clarify the remote control, it can be left on a thermostat mode in which the insert regulates itself based upon the room temperature that the user sets. When in this mode, the temperature can be seen on the LED screen on the remote. As we do not heat our home with the fireplace, we have never used this mode and kept the remote on manual mode. This way we can control the size of the flame, which we kept minimal for looks only and not heating purposes. For the past several months, since we last used the insert, there has no been no display on the remote control, the remote was turned off and we did not find any fire in the insert.
The fireplace insert in question is a Travis Industries Avalon insert model 34 DVL GS. I have not made any contact with the manufacture yet, only the installer who will be sending a technician out to examine and inspect the insert.
I believe this to be a great danger for the potential of fire, property loss and the the loss of a life. I have turned of the propane leading to the fireplace to limit the danger our family and home.
- Model
- 34 DVL GS
- Bought from
- Country Side Stove & Chimeny
- Bought
- Jan 9, 2012, about then
- Where
- Delevan, New York: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Avalon, made or sold by TRAVIS INDUSTRIES Inc.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.