Polaris all-terrain vehicles, wheels not said

22 reports to CPSC, the latest made Feb 26, 2024. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

22reports to CPSC
Feb 26, 2024the latest report was made
May 23, 2011the earliest
17with the company’s comments

Brand: Polaris
Maker: Polaris Industries Inc.Makers, importers or sellers, as the reports name them
Product: All-terrain vehicles, wheels not saidOff-road onlyCPSC’s product type: All Terrain Vehicles (# of Wheels Unspecified/off Road) (code 3287), in Sports and Recreation: Recreational Vehicles (Unlicensed)

Other ways the reports write the brand (5)

“Polaris Industries”, “Polaris Scrambler 400 cc red”, “Polaris Sportsman”, “Polaris Sportsman 570 EFI Sage Green” and “polaris sportsman 500HO”

By month

1 report from March 2023 to February 2024; the most in February 2024, 1. 21 earlier reports, since May 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
February 2024	1
November 2018	1
October 2017	1
July 2017	1
October 2016	1
January 2016	1
August 2015	2
May 2015	1
August 2014	1
July 2014	2
August 2013	1
June 2013	1
November 2012	2
October 2012	1
February 2012	1
December 2011	1
September 2011	1
May 2011	2

How badly anyone was hurt

Hospital admission 1 CPSC: Injury, Hospital Admission
Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
Hurt, care not known 1 CPSC: Injury, Level of care not known
No one hurt 19 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

Hospital admission
Made Feb 26, 2024, sent to the company Feb 29, 2024, published by CPSC Mar 14, 2024

The product, in the report: A polaris sportsman 570 ATV used for recreational purposes

I am writing to inform you about an incident that occurred with one of your ATVs, which resulted in significant injury. In October of 2022, while operating one of your vehicles, I experienced a brake failure that led to an accident, causing me to sustain a broken arm that required surgery to repair.
This incident has been deeply distressing and has had a significant impact on my life. Not only did it cause physical harm, but it also resulted in financial expenses due to medical treatment and lost wages from bein unable to work during recovery.

Where
Unspecified: Other Public Property/Office
Who was involved
Age 56, Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Polaris Sportsman, made or sold by Polaris Industries Inc.
How badly, in CPSC’s words
Injury, Hospital Admission

CPSC report 20240226-40BA0-4634449. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 10, 2018, sent to the company Nov 20, 2018, published by CPSC Dec 6, 2018

The product, in the report: Sportsman 570 EFI Sage Green Quad. Polaris

I own a 2015 Polaris ATV 570 EFI. Ever since I bought the ATV it started getting very HOT on the right side of the engine down by my right ankle. It gets so extremely hot on that side that I can not keep my foot on the peddle, I need to hang my foot out of the side of the ATV and that is VERY dangerous. I have contacted many Polaris dealers for information on what to do about this problem and they said we do not know. They said that they have never had any complaints and they do not know what to tell me about this situation. They were of no help. So I contacted Polaris customer service and told them of my problem and what the dealer said and they looked to see if there are any recalls and they told me there were not. They also told me they can not help me. At this point I am not comfortable riding my ATV. And for these reasons I am contacting your office seeking help to solve the problem that is causing me very high temperatures and possibly burning me. I just want to be able to ride my ATV without getting BURNED or hanging my foot out the side which is very dangerous while riding. If u need any more info do not hesitate to contact me. I really hope u can help, I do not know who else to contact or where else to go. Waiting for your response ASAP. Thank U, [REDACTED]. I live in [Los Angeles].

Model
Sportsman 570 EFI
Serial number
4XASEA579FA241703
Bought from
Private party
Bought
Mar 15, 2018
Where
Tarzana, California: Place of Recreation or Sports
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Polaris Sportsman 570 EFI Sage Green, made or sold by Polaris Industries Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/29/2019) Polaris Industries Inc.: The consumer reports their 2015 Polaris Sportsman 570 EFI becomes very hot on the right side of the vehicle, near the consumer’s ankle, during operation. The consumer states the vehicle becomes hot enough that they reportedly can’t keep their foot on the footrest. According to the statement, the consumer contacted Polaris in order to look up any recalls on the vehicle. The consumer reports, being advised that there were no recalls on the vehicle and that Polaris could not help the consumer.
Polaris’s records confirm that the consumer did contact Polaris about this incident, but his account to Polaris differs somewhat from his report to the CPSC. According to Polaris’s records, the consumer contacted Polaris consumer service on Aug 6, 2018, to inquire if there were any recalls or repairs available to resolve a complaint with the right side of the vehicle becoming hot enough to burn the consumer’s wife’s leg. There are no other details about how, or the conditions under which, the unit was being operated at the time of the alleged incident. Based on the consumer’s statement, the consumer may have been operating a single person ATV with multiple occupants, and may or may not have been wearing the appropriate riding apparel. Similarly, Polaris has no knowledge of the Sportsman’s maintenance or operational history while in the possession of its previous owner(s). Accordingly, based on the limited information provided, Polaris consumer service reported that they were unable to locate any information regarding the consumer’s concern and advised the vehicle be taken to an authorized Polaris dealer for inspection and/or repair. The consumer was also provided with the contact information of their local dealership.
On November 8, 2018, the consumer contacted Polaris Consumer Service with the same concern. At this time, the consumer was advised that there was a service advisory, ASA-17-01A 2014 - 2015 Sportsman 570 1-UP Optional RH Side Panel Close Off Kit, open on their unit which may improve the consumer’s riding experience. Accordingly, Polaris consumer service advised the vehicle be taken to an authorized Polaris dealer for completion of the service advisory.
According to Polaris’s records, as of Nov 19, 2018, the consumer reportedly has not taken the vehicle into an authorized Polaris dealership for completion of the open service advisory.
The consumer’s report does not reasonably support a conclusion that the 2015 Polaris Sportsman 570 EFI contains any defect which could create a substantial product hazard or does create an unreasonable risk of death or serious injury. That the vehicle exhibits excess heat does not establish the existence of a defect, as there are other causes of increased engine operating temperatures unrelated to any defect, including operating or towing at slow speeds. Based on the consumer’s statement, improper vehicle loading and improper riding apparel may also be contributing factors. Polaris further disputes that the report indicates any safety problem related to 2015 Polaris Sportsman 570 EFIs and denies any and all liability for the reported incident.

CPSC report 20181109-FB498-2147384545. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 24, 2017, sent to the company Nov 30, 2017, published by CPSC Dec 14, 2017

The product, in the report: 2016 Polaris Outlaw ATV

I purchased a 2016 Polaris Outlaw 110 EFI youth ATV for my 12 year old Granddaughter from Road, Track & Trail in [REDACTED] on 6·27-17. The seller had inspected and serviced the ATV and it appeared to be In very good condition. But since the purchase I have had several what I think are serious safety issues with it due to bad design. We ride at the Rocky Glen OHV Park in [REDACTED]. This park is 120 acres of varied terrain with plenty of dirt, mud and wet conditions. My Granddaughter is an experienced rider and this is her third season of riding. Problems associated with the Polaris Outlaw 110 EFI youth ATV1. The vent tube for the gas tank comes off the side of the gas tank filler neck allowing gasoline to leak out. This is particularly dangerous When transporting the ATV in an enclosed vehicle or trailer due to the accumulation of gasoline fumes.2. Most of the wiring connections are not protection from water or moisture damage. In my case this caused an electrical failure making the engine stop running while my Granddaughter was riding it. Luckily she was not hurt. I found the problem to be a bullet type connector where the male connector was brass and the female connector was plated, the moisture cause a reaction of dissimilar metals and the connection failed causing the engine to stop running.3. The CVT transmission housing has two open ended vent pipes that can allow dirt and moisture to enter the housing and cause it to malfunction. Mine has not malfunctioned yet but the possibility is there. In the owners manual they even show where there is a drain plug on the housing to drain water if it enters, so they know this is a problem. The drum brakes are not sealed in any way and do not work very well when wet which is a serious safety hazard. The thumb throttle is a poor design for younger riders. In my Granddaughters case her thumb gets fatigued in a short time making it difficult to operate the throttle. She has to stop riding and rest her thumb. This is a safety hazard when she is riding. Please note. My complaint is against Polaris not the seller Road, Track & Trail.

Model
2016 Outlaw ATV 110 EFI
Serial number
[REDACTED]
Bought from
Road, Track and Trail, Wisconsin
Where
Rockford, Illinois: Place of Recreation or Sports
Who was involved
Age 12, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Polaris, made or sold by Polaris Industries Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/5/2017) Polaris Industries Inc.: According to the consumer’s report, he purchased a 2016 Polaris Outlaw 110 new from Road, Track and Trail on 6/27/2017. The consumer raises several potential concerns regarding this vehicle, but does not allege any incident or injury has occurred.
Because the consumer did not provide the Vehicle Identification Number (VIN), and because Polaris does not have any records that match the information provided, Polaris is not able to locate any records that it might have related to this Outlaw, including the vehicle’s service and maintenance history or any prior communications with the consumer concerning the vehicle. Accordingly, based on the limited information provided, Polaris cannot determine a potential cause for the reported concerns. Polaris recommends that the consumer take the Outlaw to an authorized Polaris dealer for inspection and/or repair.
The consumer’s report does not reasonably support a conclusion that the Outlaw contains any defect which could create a substantial product hazard or does create an unreasonable risk of death or serious injury. Polaris further disputes that the report indicates any safety problem related to Polaris Outlaw 110s and denies any and all liability for any incident that may have occurred.

CPSC report 20171024-98F64-1707185. Submitter: State Government Agency Search for it on SaferProducts.gov
No one hurt
Made Jul 31, 2017, sent to the company Dec 19, 2017, published by CPSC Jan 4, 2018

The product, in the report: ATV 4X4 all terrain vehicle basic red in color I purchased directly from the dealership and I have been the sole user

I was operating my 2015 Polaris Sportsman 570 and without change in travel it stops running. I attempted to restart the engine and was finally successful after 10 minutes or so. I slowly brought the engine RPM’s up but the firing was inconsistent (missing/popping). I noticed that smoke was coming from the exterior part of the muffler (not the exhaust port) and it had increased the temperature of the surrounding plastic to well over 200 degrees. I used a digital thermometer and observed the temperature of an exterior part of the muffler in excess of 500 degrees. I immediately turned the engine off and disconnected the negative wire on the battery. I began to slowly cool these areas with water from the garden hose.

Model
Sportsman 570
Serial number
[REDACTED]
Bought from
Twin County Motor Sports, North Carolina
Bought
Oct 14, 2015, about then
Where
LUCAMA, North Carolina: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Polaris, made or sold by Polaris Industries Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/3/2018) Polaris Industries Inc.: As the consumer notes, the consumer had not, at the time of the report, contacted Polaris or a Polaris dealer. Subsequent to filing this report, the consumer contacted a dealer and the vehicle was repaired.
The consumer’s report does not reasonably support a conclusion that the Sportsman contains any defect which could create a substantial product hazard or does create an unreasonable risk of death or serious injury. Polaris further disputes that the report indicates any safety problem related to 2015 Sportsman 570s and denies any and all liability for the reported incident.

CPSC report 20170731-E2B77-2147398527. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 5, 2016, sent to the company Oct 14, 2016, published by CPSC Oct 28, 2016

The product, in the report: My unit is a 2015 Polaris 570 Sportsman ATV. On line comments refer to other Polaris models with the same issue, back to some 2007 models that I am aware of.

My 2015 Polaris 570 Sportsman stopped running while on a trip in July, 2016. To see if I had enough fuel, I removed the gas cap and found the gas was boiling in the tank. I removed a side panel and saw that the exhaust pipe coming out of the engine was directly under the fuel tank, and the tank was too hot to touch. A friend who was riding with me said he had the same problem with his [REDACTED], he removed his gas cap and was sprayed with vaporized fuel under pressure. I looked on line and found numerous complaints about the same problem. In some cases the seat on the machine caught fire because of the proximity of the exhaust pipe. This problem also relates to Polaris UTVs. Polaris has been aware of this unsafe and dangerous condition for at least nine years.

Model
2015 570 Sportsman
Serial number
[REDACTED]
Bought from
Reno Cycle and Gear
Bought
Oct 15, 2015
Where
Smith, NV, Nevada: Place of Recreation or Sports
Who was involved
Age 81, Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Polaris, made or sold by Polaris Industries Inc.
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20161005-58E0E-2147412302. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 4, 2016, sent to the company Feb 18, 2016, published by CPSC Mar 3, 2016

The product, in the report: ATV Product # [REDACTED]

The consumer stated that on 12/24/15 she used the ATV for about 25 minutes. The consumer parked the ATV in her garage after use. The consumer went out and came back into the garage within 15-20 minutes. She noticed gray smoke being emitted from around the headlight area. The consumer also noticed 1-2in high flames coming out of the same area. The consumer also smelled electrical burning odor.
The consumer took out the key from the ATV. She removed the panel from below the headlight area and removed the ECM. The flames went away immediately.
The consumer also took out the battery. The consumer stated that some of the wires around and coming out of the ECM have charred and melted. The receptacle where the ECM unit plugs into is also charred.
In the past, the consumer has had problems with the battery draining quickly. The consumer was replacing batteries at least 4 times per year. They had 6 incidents since owning the ATV where the battery overheated causing the outside plastic of the battery to melt. They had to replace the batteries.
The consumer contacted the firm regarding this issue. The consumer was notified that her vehicle is not under any recalls. They informed her to take it to a dealer to get the vehicle diagnosed. They did not provide any guarantee of reimbursement for the cost.
The consumer attempted to contact few dealers in her area. The consumer is having difficulty with the shops being closed due to holidays.
The consumer stated that if her vehicle is not under any recalls, then it needs to be considered for a recall because it has the same fire hazard as the ones being recalled.

Model
Sportsman 400
Serial number
0403544
Bought from
Unknown, Vermont
Where
Milton, Vermont: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Polaris Industries, made or sold by Polaris Industries Inc.
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20160104-A46E0-1543552. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 28, 2015, sent to the company Nov 10, 2015, published by CPSC Nov 25, 2015

The product, in the report: 2004 Polaris Sportsman 500; VIN: [REDACTED]

Sometime in 2008 the consumer purchased the ATV used from another person.
On 7/4/15 the consumer noticed the hot indicator came on after the ATV was turned “on” and the cooling fan was running slow. The consumer believes the Electronic Control Module (ECM) is defective. The consumer disconnected the battery because he believes the ATV can catch on fire. The consumer has been a mechanic for 45 years and inspected the ATV.
The consumer was online and came across recall # 05-568. On 8/28/15 the consumer called the firm’s recall hotline (888-704-5290) and inquired about the remedy. The rep (name unknown) informed the consumer that the ATV had the pinch coil wire replaced on 7/12/05. The consumer understood that the ATV would not receive another repair from the firm. The consumer states that replacing the pinch coil wire will not correct the safety hazard with the ECM and the firm is obligated to replace the ECM according to the recall.
The consumer used the ATV once a week. The consumer has stopped using the ATV since 7/4/15. The consumer has not had the ATV repaired since he purchased it.
The consumer plans to purchase the parts and have the ATV repaired and hopes the firm will reimburse him.
Included is a copy of the consumer’s receipt for a new ECM. This fixed the consumer’s problem with his ATV. [REDACTED]

Model
A04CH50AR
UPC
Unknown
Serial number
317690
Where
Higgins Lake, Michigan: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
made or sold by Polaris Industries Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/5/2017) Polaris Industries Inc.: According to the consumer’s report, he purchased a 2004 Polaris Sportsman 500 used from a private seller sometime in 2008. On July 4, 2015, a “hot indicator” illuminated when the consumer turned on the Sportsman, and the cooling fan reportedly ran slow. Through some online searching, the consumer found Polaris Alert # 05-568, a voluntary product safety recall conducted by Polaris with the cooperation of the CPSC. The consumer contacted Polaris to inquire about whether the Sportsman fell under that recall.
Polaris’s records for the consumer’s Sportsman show that pursuant to a 2004 service bulletin the Sportsman was inspected to determine whether a wire from the ignition coil was pinched and needed repair or replacement. This inspection and any necessary repair or replacement was completed on the consumer’s Sportsman in July of 2005—a few years before the consumer bought the vehicle and ten years before his report to the CPSC.
Separate from the 2004 ignition coil service bulletin, Polaris had previously released a Safety Bulletin for certain Electronic Control Modules (ECMs) on certain Polaris all-terrain vehicles. The precise scope of any recall is determined based on an extensive investigation of the product and any applicable components, parts, and/or suppliers involved in any potentially affected unit. The inclusion of certain units within the recall does not necessarily mean that all units of the same or similar models are affected by the recall condition(s) and thus part of the recall population. Only ECMs with particular internal construction characteristics and components were part of the recall. The consumer’s Sportsman is not one of the affected vehicles and was not part of the recall.
The consumer’s report does not reasonably support a conclusion that the Sportsman contains any defect which could create a substantial product hazard or does create an unreasonable risk of death or serious injury. An 11-year-old off-road recreational vehicle, such as this Sportsman, requires regular maintenance and subsequent repairs which, if not performed, can cause problems; this Sportsman may require repairs due to its age and prior use. Polaris recommends that the consumer take the Sportsman to an authorized Polaris dealer for inspection and/or repair. Polaris further disputes that the report indicates any safety problem related to 2004 Polaris Sportsman 500s and denies any and all liability for the reported incident.

CPSC report 20150828-5812D-1513072. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 24, 2015, sent to the company Sep 24, 2015, published by CPSC Oct 8, 2015

The product, in the report: ATV [REDACTED]

The consumer purchased his ATV brand new from Holiday Powersports. The dealer went out of business and is replaced with TC Powersports.
The consumer stated that the filler neck that meets the fuel tank has cracks 9/10 of the way around. The cracks are at the base of the filler neck where the gas cap screws on. The consumer stated that there is fuel leaking out of the tank.
The consumer stated that there may be a recall on his ATV but he was never notified about it.
The consumer will contact Polaris in regards to the issue.

Model
Sportsman 500 ATP
Bought from
Holiday Powersports, Michigan
Bought
May 1, 2004, about then
Where
Brooklyn, Michigan: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Polaris Industries, made or sold by Polaris Industries Inc.
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20150824-2F94E-1512253. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 11, 2015, sent to the company Jun 12, 2015, published by CPSC Jun 26, 2015

The product, in the report: ATV

Caller stated that the 2004 ATV displayed similar problems of recall# 08-580. Hazard: The ATVs can have defective Electronic Control Modules (ECM) that overheat, posing a fire and burn hazard to riders
Caller stated that her spouse parked the ATV and she noticed that there was smoke emitting from the unit. The smoke was emitting from from the under handle bars and front tip of seat. She alerted her spouse and he used water to contained the fire.
(5/9) The ATV was taken to the dealer where it was purchased from and they advised that the ECM module overheated and burnt out the wiring harness. They were informed that the VIN number was not included in a recall and it could be repaired at their expense.
Caller feels that this ATV should be repaired based on the fact that they experienced the same problem as the recall.

Model
A04CH42AR
Bought from
Leone Supply Inc, Illinois
Bought
Aug 18, 2004
Where
Wyanet, Illinois: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
My Spouse
As this report names them
Brand Polaris, made or sold by Polaris Industries Inc.
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20150511-B7BFB-1484580. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 19, 2014, sent to the company Sep 18, 2014, published by CPSC Oct 2, 2014

The product, in the report: 2011 polaris 850 xp special edition

i was trail riding on my 2011 polaris 850 sportsman when i smelled something burning so i stopped to check it out and i discovered that the plastic above the exhaust was melted and also my seat. i loaded up at took to polaris dealer to find out what was going on they had the atv for 3 weeks talking with polaris. while they were doing this we researched and spoke with other owners and found out this happens a lot. it occurs anywhere from within a couple months of purchase to over a year or so, there were even a couple i found that had caught fire. while i was at polaris someone brought one in that was under a month old with same issue. polaris replaces the plastic if it happens in first few months but after that they wont. they said they know about the problem but wont replace damaged plastic the said they have a heat shield to fix but i have to purchase from them and install and to replace they damaged plastic and seat would cost me over 1000 dollars. when i talked to polaris i wanted to get some kind of assurance the atv was safe to ride and not catch fire like i heard of others doing but they wont say the bike is safe. i think if i pay 10000 dollars for a atv that ir should be reliable, safe and i should have to make modification to it because of a design error. the exhaust is less than half an inch from plastic with no kind of protection which is what causes the problem. besides from being out money for repair which may be a ongoing thing because of the design i also worried it could catch fire on me when i deep in the woods riding.

Model
se8
Serial number
vin [REDACTED]
Bought from
sunrise polaris
Bought
Jan 1, 2012
Where
mt vernon, Arkansas: Farm/Ranch
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand polaris, made or sold by Polaris Industries Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/1/2014) Polaris Industries Inc.: The consumer and the consumer’s dealer have contacted Polaris about this complaint.
The machine is well out of warranty and the deformation of the plastic and seat that the customer is concerned about is cosmetic in nature. This type of cosmetic plastic deformation can occur in machines operated slowly in areas of high ambient temperatures.
Polaris does not believe this issue reasonably supports a conclusion that the product contains a defect which could create a substantial product hazard, or creates an unreasonable risk of death or serious injury.

CPSC report 20140819-1B8D1-2147441790. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 9, 2014, sent to the company Aug 13, 2014, published by CPSC Aug 27, 2014

The product, in the report: 2014 ATV (2 seater) VIN: [REDACTED]

The consumer stated that the underside of the seat on his ATV is melting.
The consumer stated that when he rides the ATV, he felt the seat being hot. The consumer was advised by a friend to take the seat off and look at the underside of it.
The consumer stated that he took the seat off and noticed that the plastic rods/stems underneath the seat are melting.
The consumer stated that there are about 200 miles on the ATV.

Model
570 Sportsman A14DH57AJ
Serial number
0120474109608
Bought from
Off Road Express, Pennsylvania
Bought
Mar 1, 2014, about then
Where
Irvine, Pennsylvania: Unspecified
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Polaris, made or sold by Polaris Industries Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(9/24/2014) Polaris Industries Inc.: The consumer has been in contact with Polaris concerning this issue. Polaris’ records of the communications with the consumer are essentially the same as what the consumer has posted to the SaferProducts.gov site with a few exceptions.
The photos of the seat supplied to Polaris by the Polaris dealer shows an area of approximately 1/2 square inch of what appears to be wear on a seat post and perhaps some minor heat deformation
Polaris is in the process of developing a kit to reduce the wear in this area and has provided the consumer’s Polaris dealer with an early version of this kit for evaluation.
The customer does not allege and Polaris does not believe that this issue contains a defect which could create a substantial product hazard or creates an unreasonable risk of serious injury or death.
Polaris will continue to work with the consumer’s dealer in an attempt to satisfy the consumer’s expectations surrounding this issue.

CPSC report 20140709-67D46-1416114. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 8, 2014, sent to the company Jul 31, 2014, published by CPSC Aug 14, 2014

The product, in the report: ATV

(06/30/2014) The consumer stated that he noticed that the seat was pulling away from the gas tank. The consumer stated that the right side heat shield is melting the seat post.
(07/08/2014) The consumer contacted the manufacturer. He explained the problem. He asked them if there was a fix for it. He was asked if he had applied heat tape. He was advised that nothing could be done about the problem. He also advised them that two of his friends had the same bike and the same thing was happening.

Model
Sportsman 570 EFI Touring
Bought from
Offroad Express, Pennsylvania
Bought
May 15, 2014, about then
Where
Youngsville, Pennsylvania: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Polaris, made or sold by Polaris Industries Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(9/24/2014) Polaris Industries Inc.: Polaris has received reports for this issue from the consumer and the consumer’s dealer, in which Polaris has worked with the dealer and determined there is no defect causing the consumer’s complaint. Both the dealer and the consumer supplied Polaris with photographs of the seat that appear to have damaged. The photographs show a very slight deformation of one of the seat pads that rest on the frame.
Polaris has received reports of some Sportsman 570’s experiencing localized deformation, and in some instances, melting of the right side lower seat base supports. Polaris’ review of the issue has found that some vehicles being used in extreme operating conditions (i.e. high ambient temperatures and under high loads) may be more susceptible to the issue.
Although only a small percentage of the vehicles in service have been affected, Polaris has developed a kit to address these concerns on those vehicles affected by this issue and one of these kits has been installed on this vehicle.
Polaris does not believe this issue reasonably supports a conclusion that the product contains a defect which could create a substantial product hazard, or creates an unreasonable risk of death or serious injury.

CPSC report 20140708-2E62A-1415708. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 19, 2013, sent to the company Sep 3, 2013, published by CPSC Sep 17, 2013

The product, in the report: ATV 2012 Razr 570

The caller stated that the ATV brake light melts the housing which causes the light to fall out. (8/2013) The manufacturer was contacted and he was informed that they were not able to assist him. He feels that the manufacturer should be held responsible for a faulty design which is a safety hazard.
The caller stated that in his research there are a lot of complaints on this issue with this firm, he feels that this issue should be reported.
The product is not involved in a recall. Note caller will add more info when report is received.

Model
R12VH57AD
Serial number
[REDACTED]
Bought from
St George, Utah
Bought
Feb 4, 2012, about then
Where
Ely, Nevada: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Polaris, made or sold by Polaris Industries Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(9/18/2013) Polaris Industries Inc.: This consumer has made multiple calls to Polaris’ customer service department starting on 6-11-2013 and ending on 8-14-2013.
The machine was warranty registered on 2-11-2012 and is now approximately 13-months out of warranty. No contacts or complaints of this issue were made until 6-11-2013. So, for 16-months, there apparently was not an issue with the taillights on this consumer’s machine.
From 6-11-2013 to 8-12-2013 There were approximately 9-calls between Polaris consumer service and the consumer. On 8-12-2013 the consumer mentions for the first time that he believes this is a safety issue.
The photo supplied by the consumer shows no evidence of fire and some evidence of heat deformation.
There have been no reported instances of fire in this area for this model, either due to a taillight issue or any other issue.
There is no evidence to suggest that the product contains a defect which could create a substantial product hazard, or creates an unreasonable risk of death or serious injury.
Polaris will not assist with the out-of-warranty repair costs for this machine.

CPSC report 20130819-7E496-1349410. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 24, 2013, sent to the company Jul 2, 2013, published by CPSC Jul 17, 2013

The product, in the report: 2009 Polaris XP550 ATV

2009 Polaris XP550 ATV. On Jun 19 2013 I discovered the front left hand side ball joints were loose in the knuckle assembly. Upon further investigation it revealed that the ball joint were loose in the knuckle and had worn out the knuckle assembly to the point it would not tighten on the shaft of the ball joint. This created an unsafe condition for riding the atv. I contacted my Polaris dealer who in turn contacted Polaris about the defect. Polaris refused to honor any repair even though it is very obvious there was a parts failure. There have been been numerous postings on the internet about all the XP models having this problem but Polaris refuses to address it.

Model
2009 Polaris XP550 ATV
Bought
Jun 1, 2009
Where
Harrisville, Utah: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Polaris, made or sold by Polaris Industries Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(7/19/2013) Polaris Industries Inc.: The consumer purchased this machine on 6-30-2009, over four years ago. At this time the machine is now in need of normal maintenance and repairs. It is evident from the consumers comments that pre-ride inspections are being done as are described in the owner’s manual. As this pre-ride inspection revealed that parts are worn and in need of replacement, they should now be replaced. This is not a defect as it is normal for parts to wear and require replacement during the life of the vehicle.

CPSC report 20130624-6A564-2147454895. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Nov 16, 2012, sent to the company Dec 7, 2012, published by CPSC Dec 21, 2012

The product, in the report: Polaris Scrambler 400 cc, vin# ([REDACTED]) red

My son [REDACTED] and I unloaded our atv’s to ride on our own property. I was riding a polaris scrambler 400cc vin# [REDACTED] and my son was riding a polaris 90 cc predator atv. I unloaded the atv’s from the trailer and dressed [REDACTED] with helment. We pulled the atv’s forward about 40 yards to start a campfire. [REDACTED] and I proceeded to follow back around to the trailer on the atv’s. I was following [REDACTED] about 10 feet behind and a speed of less than 3 mph. At the base of a small hill just before our pond, I turned my atv to the right to follow [REDACTED]. When I turned the handle bar to the right, my throttle went to wide open. I squeezed the brake as hard as I could but the atv was building rpm and power as I was approaching the back of [REDACTED] on his atv. I knew I was going to hit him from behind. My front wheels hit the rear of [REDACTED]’s atv tires making my scrambler go into a wheelie. I probably hit him at about 5 mph but full throttle holding the brake with left hand. I knew the throttle was stuck wide open. The last thing I remember was my atv was doing a wheelie climbing up the back of [REDACTED]’s atv and I reached up and turned the key off. Evidently my scrambler flipped over on top of me knocking me out for about 10 minutes. My son [REDACTED] took my phone off of me and called my wife for help. I went to the ER with head, face, shoulder, knee, and heel injuries. My son [REDACTED] broke out in hives and was rushed to another ER. Evidently the best conclusion as to [REDACTED]’s hives was that he was scared. I continue to have short term memory loss. After the accident I googled polaris scrambler to see if there had been any other similar incidents. Now I see there has been past lawsuits and complaints for the very same problem. My son was also knocked from his atv and also tipped his atv over from mine rear ending his. My polaris scramble is stored and the throttle is currently still wide open. Please respond with information on how I should proceed as for I have sufford injuries and damage as a result

Model
Scrambler 400 cc
Serial number
[REDACTED]
Bought from
local
Bought
Sep 29, 2012
Where
Syracuse, IN, Indiana: Farm/Ranch
Who was involved
Age 37, Male
The reporter’s relation to them
Self
As this report names them
Brand Polaris Scrambler 400 cc red, made or sold by Polaris Industries Inc.
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(12/12/2012) Polaris Industries Inc.: While the consumer indicates that he contacted Polaris about this issue, Polaris is unable to find that contact as no identifying information was provided.
Polaris contacted the consumer on 12-10-2012 in order to begin an investigation into the allegation.
During that conversation the consumer informed Polaris that he believed his reported issue was related to other incidents he found on the internet. Polaris explained that it remained unclear as to what may have caused his incident, or whether it was related to the prior Polaris throttle recall affecting some 400 models. Polaris asked the consumer if it would be possible to have the subject vehicle brought to a nearby Polaris dealer, or whether someone could stop by to inspect the vehicle. The consumer agreed to provide Polaris with the VIN and Polaris agreed to contact the consumer at a more convenient time to arrange an inspection.
Polaris will continue to pursue this investigation.

CPSC report 20121116-0C34C-2147461859. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 7, 2012, sent to the company Jan 3, 2013, published by CPSC Jan 17, 2013

The product, in the report: ATV

The consumer stated that he has been riding the ATV for 2 years. However, on October 26, he took his ATV in for maintenance and discovered that the front suspension ball joint stem had separated from the steering knuckle. He did not notice anything unusual operating the unit.
The consumer had contacted the firm earlier when he had purchased the unit and was told that his ATV was not affected by the Alert #10-713. He is concerned that he is experiencing similar problems of this recall and his ATV should be included.

Model
850XP
Serial number
[REDACTED]
Bought from
Bairs Inc, Ohio
Bought
Nov 19, 2010
Where
Strongsville, Ohio: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Polaris, made or sold by Polaris Industries Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/28/2013) Polaris Industries Inc.: While this machine’s records show that it is warranty registered to the dealer and VIN was not provided, Polaris believes it has found the contacts to Polaris concerning this machine.
The Safety Recall that the consumer refers to was released to prevent the ball joint stud from separating from the steering knuckle due to an issue that was discovered by Polaris. The service bulletin repair was performed on this vehicle before it was released by Polaris. The bulletin was not intended to cover parts that have worn beyond their service limit due to normal use of which appears to be the case with this machine.
While the consumer states that the ball joint “separated” from the steering knuckle, the other information provided doesn’t support this.
The consumer states that “he did not notice anything unusual operating the unit.” If the ball joint had indeed separated from the steering knuckle, the issue would have been very noticeable to anyone driving the machine.
The information provided to Polaris from the consumer’s dealer reads as follows: “...left front ball-joints loose in carrier - replace carrier and ball joints...” and the photos provided by the dealer do not show a ball joint separation.
It appears that the customer’s machine is in need of normal maintenance and repairs and the consumer should have that work completed so that he may continue to use his machine.

CPSC report 20121107-C4784-1282240. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 16, 2012, sent to the company Oct 23, 2012, published by CPSC Nov 6, 2012

The product, in the report: 2009 Polaris 550 XP built March 2009.

The front steering knuckle and upper and lower ball joints are completely worn out with less than 900 miles on my 2009 Polaris 550XP atv. The front left wheel actually fell off while I was riding. I checked and there is a recall on this very problem but Polaris refuse to do anything about it because my vin# is not on their list even though my vehicle fall under the required dates for their recall. Luckily I was only going slow at the time the wheel came off as just a minute earlier I was moving at approximately 30 mph and could have been killed if the tire had come off at that time.

Model
2009 Polaris 550 XP
Serial number
[REDACTED]
Bought from
Route 1 Motorsports, Nova Scota
Bought
Nov 30, 2009
Where
Beaver Bank, Canada: Place of Recreation or Sports
Who was involved
Age 54, Male
The reporter’s relation to them
Self
As this report names them
Brand Polaris, made or sold by Polaris Industries Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/31/2012) Polaris Industries Inc.: The Safety Recall that the consumer references was for specific VINs irrespective of the build dates because once Polaris was aware of the issue, all machines in our possession were corrected before they were shipped to Polaris dealers. Our records indicate that the issue addressed by the Safety Recall was corrected on this machine on 9-25-2009, prior to it being shipped to a Polaris dealer.
Polaris recommends that the consumer present his machine to a Polaris dealer for inspection and repair. While Polaris has records indicating that the consumer has called Polaris Consumer Service department, we have no records indicating that the machine has been presented to a Polaris dealer.

CPSC report 20121016-DB80E-2147462820. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 15, 2012, sent to the company Mar 15, 2012, published by CPSC Mar 29, 2012

The product, in the report: 2008 Polaris ATV

The consumer stated that his ATV is a potential safety hazard as his gas tank has a tendency to leak. The consumer stated that the leak of the gas tank is almost instantaneously. The consumer stated that it is an improper vulcanization of the mounting material. The consumer stated that the top of the gas tank leaks. The consumer went out for a ride on the for a few hours. The consumer stated that he was not harmed or injured by the unit.
The consumer stated that he didn’t notice any damage prior to the incident. The consumer tried to plug the leak with an adhesive but this did not work. He called the firm last year about a repair and they told him that they could not replace his gas tank as it was not on recall and he had to pay 750 dollars for the new tank. He was told by the firm that his was not on recall, even though it poses the same issues as the models recalled in release 08-521.
The consumer stated that the damage is isolated to the tank. The consumer has not called the fire department about the ATV. The consumer called the dealer last year about the tank they informed him that he had to purchase a new tank at his expense. The consumer has not experience any smoking or fire with the ATV.

Model
RO8VH76AD
Serial number
4XAVH76A78D334755
Bought from
Ride Now Power Sports, Arizona
Bought
Nov 23, 2007
Where
Unspecified: Other
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Polaris, made or sold by Polaris Industries Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/29/2012) Polaris Industries Inc.: Polaris has reviewed photographs submitted by the dealer which show that the area in question on this vehicle is on top of the fuel tank at the fuel gauge/pump attachment area (pump flange assembly). This is unrelated to the issue that resulted in the release of Safety Bulleting 08-521. That bulletin involved a different area of the fuel tank and was due to a potential process error, which could result in cracks at the seam of the fuel tank. No cracks are evident in the photos received by Polaris. This vehicle was sold on 11-29-2007 and has been in service for over four years. The pump flange assembly is a bolted joint which involves a gasket. Polaris cannot speculate as to what may have caused this particular alleged failure, but we have not had a history of failures for this fuel tank as described. Polaris is unaware of any reason to believe that a systemic defect exists for fuel tanks on this model as described by the complaint.

CPSC report 20120215-A8DB3-1231363. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 19, 2011, sent to the company Dec 28, 2011, published by CPSC Jan 12, 2012

The product, in the report: 2011 Polaris Sportsman XP 850 Touring

I am writing in regards to the 2011 Polaris Sportsman XP 850 All Terrain Vehicle. There is an extremely unsafe condition involving a defect in the valve cover, breather, and air box which allows the air box to fill with oil. This issue is well documented on various websites, yet Polaris has only offered to remedy the situation in rare circumstances. Upon contacting Polaris regarding this issue I was informed that they would not offer the updated 2012 replacement parts under my 6 month new ATV warranty.
This defect exposes the consumer to a potential fire hazard, contact with used motor oil, and increased air filter replacement costs.
While Polaris has updated the 2012 Sportsman XP 850 components to ensure there are no further issues, they have yet to offer a recall for the 2010 and 2011 models. Further, they have denied my request to cover the defects under my 6 month consumer warranty when contacted by e-mail. Polaris has made it apparent that they will not remedy this defect through good will or consumer warranty, and it is time for the CPSC to step in and help protect consumers from this hazardous defect.

Model
Sportsman XP 850 Touring
Where
Missoula, Montana: Home/Apartment/Condominium
Who was involved
Age 27, Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Polaris, made or sold by Polaris Industries Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/12/2012) Polaris Industries Inc.: As is normal with motorized vehicle designs, engine crankcase pressures are directed to an air box using a breather line, where it is common for a small amount of oil mist from the engine to enter the air box area during normal vehicle operation. Although the amount emitted from the engine is usually very small, Polaris is aware of some instances where the amount of oil reaching the air box is above normal. While this can be a source of customer frustration, it does not pose a fire or any other safety hazard. The oil is contained in an enclosed area away from any potential sources of ignition. Even if oil were to escape the air box, the surface temperatures of the engine are well below the auto ignition temperature of oil. Polaris’ research into this issue has determined that some of the potential causes of above normal oil reaching the air box are: 1) use of non-Polaris approved oils, 2) improper maintenance that results in oil contamination or dilution, and 3) improper engine “break-in”. While this is not a safety issue, Polaris understands that this can be a frustrating concern for some consumers. In this light, Polaris is continuing to investigate the issue and possible consumer solutions.

CPSC report 20111219-95D72-2147472214. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 29, 2011, sent to the company Oct 6, 2011, published by CPSC Oct 21, 2011

The product, in the report: ECM was replaced after a recall. The replacement ECM then caught fire.

2005 Polaris Sportsman ATV ECM caught fire.

Model
Sportsman
Bought from
G&G PowerSports
Bought
Mar 1, 2005
Where
Saukville, Wisconsin: Home/Apartment/Condominium
Who was involved
Age 34, Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Polaris, made or sold by Polaris Industries Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/18/2011) Polaris Industries Inc.: [REDACTED] delivered his machine to a Polaris dealer and Polaris received two warranty claims for these repairs (filed on 10/13/2011) for completion of the service bulletin and for replacement of the wiring harness. The original ECM bulletin was completed back on June 10th, 2005. However, the second ECM bulletin issued for replacement with the die-cast ECM had not been completed. Polaris’ records indicate that on December 30th, 2010, the consumer called service to report issues he was having with his ECM. At this time, service informed him that an outstanding bulletin applied to his unit for the ECM. It appears the consumer did not bring the unit in to have the bulletin performed after being informed of this. The records also indicate that aside from the ECM and harness, the stator was also damaged and required replacement. However, since the consumer had been informed previously of the need for ECM replacement back in Dec. 2010, the other damage that resulted from his failure to have the bulletin completed was not covered by Polaris. Polaris records indicate that [REDACTED] has stated he has unlimited calling minutes on his cell phone and he plans to continue calling Polaris to simply “waste our time”.

CPSC report 20110928-03BB8-2147474853. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 23, 2011, published by CPSC Jun 15, 2011

The product, in the report: 2004.5 polaris sportsman 500HO 4x4 automatic forest green

I own a 2004.5 polaris sportsman 500HO. my polaris allways killed the battery with in two days of sitting.
I was using my atv for some work around the place. I smelt somthing burning and went looking for the smell. when i saw my atv it was bellowing smoke from the front of the atv. I ran over to it and cut the battery cable. once that was done the smoke started to subside. Once I was able to remove the plastic from the atv I noticed the ecm had melted pooring gew all over the wires. this gew started to melt other wires.
I got on the internet to see if there was a known problem and found the recall on the ecms. I contacted polaris with this problem. Polaris told me that my atv wasnt part of the recall and was not covered under warrenty. Polaris told me that I would have to pay for the repairs myself.
my vin number is about 2000 numbers from the recall. My father owns the same atv. I called him to notify him of my problem. At that time he told me that his atv always has a dead battery. He also stated that he has put in 5 new batterys and it still kills them.
my vin number on my atv is [REDACTED]

Model
2004.5 polaris sportsman 500ho
Serial number
[REDACTED]
Bought from
MT HOOD POLARIS, Oregon
Bought
Jun 1, 2004, about then
Where
estacada, Oregon: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand polaris sportsman 500HO, made or sold by Polaris Industries Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/14/2011) Polaris Industries Inc.: While the machine that is referenced in this complaint is close to the VIN range of the machines that were recalled as the consumer suggests; this machine was not produced with the same component as those which were recalled. It therefore was not manufactured with possibly defective components for the ECM which prompted Polaris to work with the CPSC and issue a recall for certain Polaris vehicles.

CPSC report 20110523-4D897-2147478901. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made May 23, 2011, sent to the company Apr 5, 2012, published by CPSC Apr 19, 2012

The product, in the report: Polaris ATP Pickup 500 4X4

Consumer wanted to report that her Polaris ATV is a dangerous product. She stated that while she was riding the ATV it smoked from the ECM and resulted in her burning her hand as well as melting to all of the wiring of the ATV. The consumer stated that she was on the ATV for about 10 minutes then parked it to do some work, allowing the product to cool off for 20 minutes; then 3 minutes after she started the ATV again, it started to smoke. The smoke stopped when the consumer turned off the ATV and went to get a fire extinguisher and stated the smoke stopped when she got back to the product. The consumer didn’t call the fire department. The consumer suffered a slight burn on her right hand and the extent of her injuries is mostly smoke inhalation. The consumer did not seek medical attention.
The consumer’s husband called the firm at 800-765-2747 on 5/23/2011 and was told they could not assist them since the firm concluded that her product was not under recall. The consumer and her husband consulted a repair dealership. However, the product was bought from a private seller. The product had a few minor modifications as it had a cup holder and winch installed prior to her purchasing the product. The repair dealership had told the consumer and her husband since the firm won’t offer to do anything to help her and will fix the ATV, they can only fix the ATV at the consumer’s expense.
The dealer concluded that the ATV’s ECM cause the fire and was the same issue as cited in release in 08-193. The consumer stated that there is no charring or discoloration on the product on the outside but there is on the inside of the unit and reported that between the cracks of the culling near the headlight and front fender there is melted plastic. The consumer felt it was imperative to report this issue to the CPSC.

Model
AT1419BX
Serial number
4XAJD50A652524125
Bought from
Private Seller, Wisconsin
Bought
Oct 15, 2010, about then
Where
Hollandale, Wisconsin: Home/Apartment/Condominium
Who was involved
Age 62, Female
The reporter’s relation to them
Self
As this report names them
Brand Polaris, made or sold by Polaris Industries Inc.
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(4/23/2012) Polaris Industries Inc.: Polaris reviewed and investigated the reported issue in May and June of 2011. The investigation revealed that while there was some evidence of a melted electrical connector, no fire appeared to have occurred. On June 2, 2011, Polaris contacted the consumer and was informed that no fire had been observed and only smoke was coming from the unit. It’s important to note the internal design and many of the electrical components used on the consumer’s ECM are notably different than the ECMs referenced in release 08-193. All electrical components are susceptible to failure (for a broad variety of reasons) and when some do, heat and smoke may be produced as a byproduct, similar to what occurred in this reported instance. Polaris does not believe a systemic defect that could cause undue risk of injury to consumers exists for this type of ECM used on this vehicle.

CPSC report 20110523-67555-1184033. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Polaris all-terrain vehicles, wheels not said

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