RC Series Feed Pumps Model# RC/25-50 swimming pool equipment

1 report to CPSC, the latest made Oct 31, 2011. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

1report to CPSC
Oct 31, 2011the latest report was made
Oct 31, 2011the earliest
1with the company’s comments

Brand: RC Series Feed Pumps Model# RC/25-50
Maker: ROLA-CHEMMakers, importers or sellers, as the reports name them
Product: Swimming pool equipmentCPSC’s product type: Swimming Pool Equipment (code 3262), in Sports and Recreation: Pools & Water Sports

By month

1 report from November 2010 to October 2011; the most in October 2011, 1.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
October 2011	1

How badly anyone was hurt

Hospital admission 1 CPSC: Injury, Hospital Admission

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

Hospital admission
Made Oct 31, 2011, sent to the company Nov 9, 2011, published by CPSC Nov 25, 2011

The product, in the report: Peristaltic chemical feed pump used to automatically deliver chemicals to spa, hot tubs and pools.

To whom it may concern,
My Company was recently involved in a law suit where a chemical feed pump overfeed liquid chlorine in to a small commercial spa, severely burning (2) people. In researching the failure we became aware that the mechanism on the chemical feed pump responsible for controlling the intermittent pumping feature has a tendency to fail. When the intermittent pumping feature fails on the feed pump the chemical feed pump continues to uncontrollably feed chemical until the reservoir holding the chemical is empty. We became aware that the failure has occurred more than 50 times in the last ten years.

Serial number
S# CA410
Where
Lake Forest, California: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
My Client, Patient, Student, Etc. (professional relationship)
As this report names them
Brand RC Series Feed Pumps Model# RC/25-50, made or sold by ROLA-CHEM
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(11/22/2011) ROLA-CHEM: The following is Rola-Chem’s response to the complaint submitted to the CPSC.
What actually happened, to cause high-chlorine levels in the impacted spa, remains unclear because the evidence was thrown away by the pool repairman (whose company filed the complaint with your agency). He reported that he saw the chlorinator - which was supposed to be running in “timer” mode - running in the “on” position. As a result, the spa contained very high levels of chlorine. No one knows how that happened. All anyone can do is speculate. Rola-Chem is a company which highly values our customers. Our employees immediately respond if they hear about issues with our products. Before this litigation, no one had ever returned a single chlorinator to our company with a report that it had been set in “timer” mode but failed in the “on” position (which was the allegation in this case) - let alone “fifty” chlorinators (of which the complaining company allegedly “became aware”).
As a result, Rola-Chem never had the opportunity - before this litigation - to examine an allegedly failed chlorinator to determine what may have caused the alleged problem. Even in this litigated matter, since the repairman tossed the solid-state switch and the potentiometer, which he had replaced, no one on Rola-Chem’s behalf ever had a chance to examine them. It is impossible to conclude why the litigated chlorinator failed. Perhaps someone accidentally placed it in the “on” position - fully intending to return it to “timer” mode - then got distracted with something else. Perhaps the chlorinator mysteriously went from “timer” to “on” mode - but if it did, Rola-Chem would need the evidence to understand why that happened. If the “we-became-aware” failures have actually occurred, our company needs the return of those allegedly failed products so that we, together with independent experts, can study the situation.
If there is an actual problem in the field, Rola-Chem believes that users of our products would return the failed parts to us so they can be examined and corrective action undertaken immediately. Anecdotal information - such as: “We became aware that the failure has occurred more than 50 times in the last ten years” - is insufficient to determine if there is a problem. Our company needs physical evidence, not stories, to determine if there really is an issue with our product.
We need users of the allegedly failed chlorinators to return the solid-state switches and potentiometers (which are made by other companies, not ours) to conclude whether any allegedly failed component parts of a Rola-Chem chlorinator have issues. If they have issues, they will be immediately assessed and resolved.

CPSC report 20111031-0C5BB-2147473782. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

RC Series Feed Pumps Model# RC/25-50 swimming pool equipment

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.