Intex swimming pool equipment

5 reports to CPSC, the latest made Jul 7, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

5reports to CPSC
Jul 7, 2026the latest report was made
Jul 17, 2012the earliest
2with the company’s comments

Brand: Intex
Maker: Intex Recreation Corp.Makers, importers or sellers, as the reports name them
Product: Swimming pool equipmentCPSC’s product type: Swimming Pool Equipment (code 3262), in Sports and Recreation: Pools & Water Sports

Other ways the reports write the brand (1)

“Intex pool pump cord plug”

By month

1 report from August 2025 to July 2026; the most in July 2026, 1. 4 earlier reports, since July 2012, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
July 2026	1
July 2023	1
August 2016	1
September 2012	1
July 2012	1

How badly anyone was hurt

First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 2 CPSC: Injury, No First Aid or Medical Attention Received
Hurt, care not known 1 CPSC: Injury, Level of care not known
No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No incident, no one hurt
Made Jul 7, 2026, sent to the company Jul 17, 2026, published by CPSC Jul 31, 2026

The product, in the report: Intex pool pump cord plug

The ground-fault plug on Intex small-pool pumps is faulty. It allows water into the ground-fault housing, inevitably resulting in damage to the ground-fault circuitry that results in total failure of the plug. The two times it happened to me, the plug simply stopped passing electricity. But this was just lucky. It could have completely shorted out the wiring, causing electrocution.
I reported this to Intex, but both times they ignored my statements. (The most recent was July 1, 2026.
Someone is going to get electrocuted by this.

Model
C1000
Bought from
Fleet Farm, Minnesota
Bought
Apr 30, 2025, about then
Where
Brooklyn Center, Minnesota: Home/Apartment/Condominium
Who was involved
Age 37, Male
The reporter’s relation to them
My Child
As this report names them
Brand Intex pool pump cord plug, made or sold by Intex Recreation Corp.
How badly, in CPSC’s words
No Incident, No Injury

CPSC report 20260707-12DBB-2147314323. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jul 30, 2023, sent to the company Aug 2, 2023, published by CPSC Aug 16, 2023

The product, in the report: Above ground pool ladder. Intex Ultra XTR, 16 ft x 48 inches

My 10 year old daughter was exiting an above ground pool on the ladder that came with it. Her foot slipped, causing her upper body and face to fall into the water. Her legs became entangled in the ladder frame and she had great difficulty getting g her face out of the water. Her sister was there and took action to assist immediately. Result was bruises on the upper thigh and scratches to the lower legs.

Model
Ultra XTR
UPC
7825726325
Serial number
None
Bought from
Meijer
Bought
Jul 15, 2023
Where
Lanse, Michigan: Home/Apartment/Condominium
Who was involved
Age 10, Female
The reporter’s relation to them
My Child
As this report names them
Brand Intex, made or sold by Intex Recreation Corp.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20230730-D8B69-2147346118. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Aug 21, 2016, sent to the company Aug 29, 2016, published by CPSC Sep 13, 2016

The product, in the report: Unsafe non-platform ladder. Falling through ladder. No warning about stepping on pool frame.

We have a Intex pool with a non-platform ladder. The ladder is very unsafe. Our family and friends are constantly falling through the middle of the ladder where a platform should be.
Intex tells me that they removed the platform to reduce injuries from jumping, however because of the ladders pool design it is almost impossible to get in and out of the pool without jumping from the ladder.
First the top rung of the ladder is the same height as the pool, however the handles are very low. I am only 5 feet tall and it is nearly impossible for me to hang on to the handles to turn myself around to go down the ladder. I typically will fall if I try so this forces us to go down the ladder facing forward causing people to slip off a rung at some point. This encourages people to jump from the top step of the ladder to avoid slipping down the ladder and injuring themselves.
Next the big open space and no platform causes people to unknowingly step on the pool frame while trying to turn around to go into or out of the pool. This is a huge hazard because the frame is typically wet from pool water. There are No Warnings on the pool or the ladder telling people they should avoid standing on the pools frame. When people step on the frame they slip through the center of the ladder and onto the pool frame.
The ladders are unstable to begin with because they do not attach too the side of the pool. Trying to balance the ladder and ones self while trying to turn around in order to enter or exit the pool is nearly impossible.
I have video of my 9 year old daughter who climbed up the ladder and turned around only to fall through the ladder while standing at the top.
[REDACTED] As you can see in the video, just turning around my daughter fell through the top ladder and even after she righted herself she was forced to jump from the ladder because she couldn’t keep her balance because there is no platform to stand on.
Index told me people shouldn’t stand on the top of the ladder - but that is impossible if one is to use the ladder. My children, our friends and myself have fallen through or from the ladder several times.
The ladder needs to be recalled and replaced with a platform ladder that mounts to the side of the pool.

Model
B 15’x48 F B02 15 R0
Where
South Portland, Maine: Home/Apartment/Condominium
Who was involved
Age 9, Female
The reporter’s relation to them
My Child
As this report names them
Brand Intex, made or sold by Intex Recreation Corp.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(9/1/2016) Intex Recreation Corp.: Intex pool ladders are designed with safety as a top priority. Intex ladders comply with all mandatory and voluntary industry regulations. Whenever possible, Intex ladders do not have platforms for important safety reasons. First, it is more likely that users will jump or dive into a pool from a platform than a step. As the warnings on Intex products state, jumping or diving from ladders should not be allowed and can cause permanent injury or death. Intex ladders and warnings are designed to discourage this activity. In addition, platforms can lead to additional risks to children by creating an area where more than one child could stand or horseplay could occur, both of which could lead to serious injury. Finally, Intex ladders are designed to be lightweight so that they can be completely removed from the pool and secured away from the pool. Removing and properly securing the ladder away from the pool is an important part of preventing children from unknowingly entering a pool and suffering severe injury, drowning or near drowning. Building ladders without a platform makes them lighter and easier to remove from the pool and therefore reduces the risk of unwanted entry by children. Unfortunately, there are inherent risks with any swimming pool and ladder. Those risks can be mitigated by careful attention and direct supervision. It is well known that children at play are more easily distracted, more impulsive and less careful for their own safety than at other times. It is important, therefore, when possible to remove opportunities, such as those provided by platforms, for children to play where they should not play and get injured as a result. It is also important to remember that a pool ladder is to be used only for entry and exit of the pool, and should not be used as a toy or as a means to jump or dive into the pool. Likewise, constant supervision of children by adults who are in close proximity to the children is essential to safe use of any pool or ladder. Intex works hard to balance the multiple inherent risks in water recreation activities to provide products that are safe for its customers. If any user of Intex pools believes a ladder with a platform better fits their individual needs, such ladders are available directly from Intex or from many other retailers.

CPSC report 20160821-8C737-2147414868. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Sep 22, 2012, sent to the company Oct 1, 2012, published by CPSC Oct 16, 2012

The product, in the report: Intex 36” Pool ladder #58976 for above ground pool

Intex 36” Pool ladder #58976 for above ground pools has no top step and has a big gap that a child has to straddle coming from inside the pool. On two separate occasions children have fallen between the space on the ladder and hurt themselves on the barrier that is installed on the ladder inside the pool.

Model
Intex 36” Pool ladder #58976 for above ground pool
Bought from
Amazon
Bought
Jul 2, 2012, about then
Where
Albuquerque, New Mexico: Home/Apartment/Condominium
Who was involved
Age 4, Female
The reporter’s relation to them
No Relationship
As this report names them
Brand Intex, made or sold by Intex Recreation Corp.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20120826-691C3-2147464387. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Jul 17, 2012, sent to the company Aug 28, 2012, published by CPSC Sep 12, 2012

The product, in the report: swimming Pool ladder

The caller stated that her 30 year old son was climbing up on the ladder and the top portion, where the pole is located at the pool step broke. He fell backwards in the pool and receive minor bruises. He weighs an average amount of 200 pounds, the ladder maximum weight is 300lbs, so weight was not a factor.
The caller stated that this pool ladder has similar problems as Release #07-147.
7/17/12 The manufacturer was contacted and she was informed that the ladder was not included in the recall, she stated that she feels that this ladder should be included because it displays the same failure as those recalled.

Model
52 in”132CM model
Serial number
unknown
Bought from
Sears online
Bought
Apr 2, 2010
Where
Raymore, Missouri: Home/Apartment/Condominium
Who was involved
Age 30, Male
The reporter’s relation to them
My Child
As this report names them
Brand Intex, made or sold by Intex Recreation Corp.
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(9/6/2012) Intex Recreation Corp.: We have no record of anyone contacting our consumer service department with this set of circumstances. The reporter has declined to provide contact information so that we can follow up. Without further information, we are unable to fully evaluate and determine the cause of this alleged incident. Intex pool ladders are designed and independently tested to comply with the American National Standard for Aboveground Residential Swimming Pools.

CPSC report 20120717-7042D-1260126. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Intex swimming pool equipment

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.