Cuisinart gas and propane grills

The reports, as CPSC published them

1. No one hurt

   Made Jun 1, 2026 · , sent to the company Jun 4, 2026 · , published by CPSC Jun 18, 2026

   The product, in the report: Cuisinart Petite Gourmet Portable Gas Grill from Amazon product Model Number: CGG-180TB, Serial Number: CGG0625991286.. I also purchased a 4-foot Cuisinart Adapter Hose, Model Number: QG-012B LP.

   I purchased a Cuisinart Petite Gourmet Portable Gas Grill from Amazon. I also purchased a 4-foot Cuisinart Adapter Hose, Model Number: QG-012B LP. I first used the two products on Monday, May 18, 2026.

   While grilling with a [REDACTED] brand propane tank, the connection between the hose and the grill caught on fire. I was able to stop the fire by turning off both the [REDACTED] propane tank and the Cuisinart grill. However, the fire melted the connection including the plastic heat shield on the grill and the end of the hose. Both Cuisinart products are no longer operable.

   I contacted Cuisinart on multiple occasions (left message on 800 customer service number, sent emails) but got no response from Cuisinart. I also contacted Amazon who did refund me the cost of the products. However, the safety hazard is still a significant issue.

   I think the most important thing is for your agency to investigate why this happened as it is a VERY dangerous outcome. I would like to send the hose and grill back to your agency. I also have pictures of the melted products I can send if you provide me an email address.

   Thank you,

   [REDACTED]

   Model

   CGG-180TB

   Serial number

   CGG0625991286

   Bought from

   Amazon Cuisinart Petite Gourmet Portable Gas

   Bought

   May 1, 2026, about then

   Where

   Rockville, Maryland: Home/Apartment/Condominium

   Who was involved

   Age 59, Male

   The reporter’s relation to them

   Self

   As this report names them

   Brand Cuisinart, made or sold by CONAIR CORPORATION

   How badly, in CPSC’s words

   Incident, No Injury

2. No one hurt

   Made Sep 12, 2021 · , sent to the company Sep 15, 2021 · , published by CPSC Sep 29, 2021

   The product, in the report: Cuisinart Twin Oaks combination pellet and gas grill Walmart # 57813084 Model Twin Oaks (GAS0356AS)

   We purchased a Cuisinart Twin Oaks combination pellet/gas grill at the beginning of the summer. We used the pellet side for a few small smokes. On our first 3+ hour smoke we had our first hopper fire once our food was completed. At the conclusion of cooking, we came inside and began eating. I noticed a small amount of smoke coming from the hopper but the manual said this was “normal”. When the smoke began getting thicker I checked on the smoker. Fire had consumed interior of the hopper. I extinguished the fire and began looking for what I did wrong. After rereading the manual and doing some research I found that this was a common problem with the grill. A [REDACTED] video described a similar situation to what I believe happened in my grill. I contacted Cuisinart customer service to voice my concerns. After much back and forth, I was told that fires are not covered under the warranty and that my issue could not be reproduced. As the grill could no longer be returned to Walmart, I purchased the necessary replacement parts. I continued to monitor my grill closely and follow the instructions from the manual in addition to the recommendations provided via email. Since the initial replacement I have had two more hopper fires that I have been able to extinguish before damage to the grill. After continued emails, cuisinart continues to claim this can not be reproduced.

   The main issue comes from the fire pot not emptying when the clean out mechanism is used. If the grill sits for a period of time without use, particularly in a humid climate, the ash hardens and does not drop into the removal tray. When the ash remains, when one would think it’s empty, the ash accumulates until pellets in the auger catch fire.

   Model

   Twin Oaks (GAS0356AS)

   Serial number

   TGB-0356AS-019287-052020J

   Bought from

   Walmart

   Bought

   May 1, 2021, about then

   Where

   Lenexa, Kansas: Home/Apartment/Condominium

   Who was involved

   Age 37, Male

   The reporter’s relation to them

   Self

   As this report names them

   Brand Cuisinart, made or sold by The Boltz Group, LLC

   How badly, in CPSC’s words

   Incident, No Injury

3. No one hurt

   Made Jan 29, 2021 · , sent to the company Mar 3, 2021 · , published by CPSC Mar 17, 2021

   The product, in the report: Red Cuisinart Petite Grill Model CGG-180T

   Cuisinart Petite Portable Gas Grill. The gas control knob / regulator started leaking and caught on fire inside the grill. I could not turn off the gas as the control knob was malfunctioning and flames were coming out where it was located. I unscrewed and removed the Portable Camping Gas Supply Tank to stop it from adding fuel to the fire. This stopped the major fire and now the only thing that was burning was residual plastic which soon went out. This happened outdoors. No one was injured and there was no property damage other than the grill. This fire happened in a part of the grill separated from the cooking area, it was not in my opinion caused by grease or food particles. The grill has been well used.

   Model

   CGG-180T

   Serial number

   1311037517

   Where

   Portland, Oregon: Home/Apartment/Condominium

   Who was involved

   Age 41, Male

   The reporter’s relation to them

   Self

   As this report names them

   Brand Cuisinart, made or sold by CONAIR CORPORATION

   How badly, in CPSC’s words

   Incident, No Injury

4. No one hurt

   Made Jul 21, 2020 · , sent to the company Sep 15, 2020 · , published by CPSC Sep 29, 2020

   The product, in the report: Cuisinart 3-1 five burner grill

   On or about June 5, 2020 I purchased a Cuisinart 3-1 5-burner grill from Walmart in Delavan, WI. The unit had been fully assembled by Walmart. The advertised price was $347 plus tax which I paid in cash. A Walmart employee named -------helped load the unit into my vehicle.

   I spent the next several days trying to absorb all the warnings and instructions contained in the Cuisinart Grill Operator booklet. I also stapled the purchase receipt into that booklet.

   On June 9, 2020 I returned a propane tank to the Clinton, WI grocery store because it was malfunctioning in that it was not producing any gas. The store owner/mgr [REDACTED] provided me with a replacement tank. Both tanks were furnished by the [REDACTED]. Because it was starting to rain from the hurricane Cristobal which was just entering our area, I had the grill about 2-3ft. in the garage. I set the tank on the tray underneath the grill and connected it to the grill regulator. A soap test on the newly connected tank did not indicate any leak.

   The new tank produced gas and all 5 burners on my grill ignited immediately. The side burner, however, would not ignite. Per the instruction booklet, I proceeded to let the grill burn for 10–15 minutes. There was no obvious sign of any problem. I periodically checked the temperature of the grill on the closed lid thermometer and it eventually reached 500 degree+/-. At about 12 minutes, I decided to shut it down by turning off the tank valve first... per the instructions. When I bent down, I saw yellow flames quietly burning in the area of the tank connection to the grill hose. I attempted to turn off the tank valve but it was burning hot.

   I ran to the house to get oven mitts but by the time I returned, there was now a roaring jet of orange flame under the grill. I tried repeatedly to turn off the valve which required about 15-20 rotation attempts. But when I succeeded, a new jet of flame blew out of the valve and the grill was fully involved in flames. I then managed to pull the grill out into the driveway and again ran to the house to call the [REDACTED] Fire Dept. By this time there was a loud siren sound coming from the tank which my wife heard from inside the house. She thought it was a tornado warning. I told her not to worry – it was just a propane tank fixing to explode. It was now pouring rain. The fire dept. arrived and decided to spray water on the grill while they let the tank burn out from a distance. The chief in charge was [REDACTED NAME] who took my information for his report. As he talked to me in the garage, he asked if I was hurt because he could smell burnt human hair. I then realized I had burned my right arm and there was some pain.

   I went to the Walmart store in Delavan on 6/10/2020 and after some difficulty, conveyed this information at 9:55 a.m. to “[REDACTED]” who said he was the assistant mgr. The booklet including my cash receipt had been sitting on the grill and most of it was consumed in the fire. I showed him my small bag of charred remains and he stated he could look up the purchase in their system. I gave him my contact information and said he might want to contact Cuisinart but he said we should wait for the fire report. He identified [REDACTED] as the actual store manager but said he wasn’t there.

   I now have the fire report.

   Model

   Unknown-see information in report

   Bought from

   Walmart, Wisconsin

   Bought

   Jun 5, 2020

   Where

   Darien, Wisconsin: Home/Apartment/Condominium

   Who was involved

   Male

   The reporter’s relation to them

   Self

   As this report names them

   Brand Cuisinart 3-1, made or sold by CONAIR CORPORATION

   How badly, in CPSC’s words

   Incident, No Injury

5. Emergency room

   Made Jul 5, 2017 · , sent to the company Jul 13, 2017 · , published by CPSC Jul 27, 2017

   The product, in the report: Cuisinart Grillster Portable Gas Grill Model CGG-059

   Sliced finger. The only way to remove the Cuisinart Grillster Portable Grill from the box is to lift it by holding the front and the back. The back has air vents that are punched out of the steel sheet and are razor sharp (see photo). Part of the tip of my little finger on my right hand was sliced off. Due to profuse bleeding, it required emergency stitches. And, it was quite painful.

   There is no other way to remove the Grill from the box as the ends are encased in styrofoam blocks.

   Model

   CGG-059 / Grillster Portable Gas Grill

   UPC

   1709601320

   Serial number

   1716002310

   Bought from

   Amazon, Florida

   Bought

   Jun 30, 2017

   Where

   Ormond Beach, Florida: Home/Apartment/Condominium

   Who was involved

   Age 63, Female

   The reporter’s relation to them

   Self

   As this report names them

   Brand Cuisinart, made or sold by CONAIR CORPORATION

   How badly, in CPSC’s words

   Injury, Emergency Department Treatment Received

CPSC’s disclaimer

Sources