Hearth Record

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Broil Master gas and propane grills

2 reports to CPSC, the latest made Sep 27, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Sep 27, 2026the latest report was made
  • Jun 25, 2013the earliest
  • 0with the company’s comments
Brand
Broil Master
Maker
EMPIRE COMFORT SYSTEMS, INC.Makers, importers or sellers, as the reports name them
Product
Gas and propane grillsGrills and stoves for outdoor useCPSC’s product type: Gas or Lp Grills or Stoves (For Outdoor Use) (code 3248), in Yard & Garden: Grills & Accessories
Other ways the reports write the brand (1)

“Broilmaster”

By month

1 report from October 2025 to September 2026; the most in September 2026, 1. 1 earlier report, since June 2013, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
September 20261
June 20131

How badly anyone was hurt

  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Sep 27, 2026, sent to the company Oct 6, 2026, published by CPSC Oct 21, 2026

    The product, in the report: Natural gas freestanding outdoor grill 24 inch 2 burner 40,000 BTU

    On September 9 2026 after normal residential use a Broilmaster Premium 24 inch 2 Burner Natural Gas freestanding grill manufactured by Empire Comfort Systems and purchased May 18 2026 from Outdoor Kitchen Outlet was turned off completely following cooking When the user returned to the grill later flames had developed in the area underneath the control panel

    The flames caused significant scorching charring and heat damage to the control knobs igniters stainless steel control panel and gas delivery components underneath the unit including a burned gas hose and connector The main gas supply was shut off immediately and the gas line disconnected The grill has not been used since and has been preserved in its post incident condition

    The grill had been professionally assembled in May 2026 and received recurring professional cleaning service It was being used normally for outdoor cooking at a residential property prior to the incident

    No injuries occurred and no surrounding property was damaged However because the fire developed in the gas and control area after the grill had been shut off it presented a serious risk of fire bodily injury or property damage had it gone undetected or progressed further

    The retailer submitted a warranty claim On September 17 2026 the manufacturer denied it based on a photo review only attributing the damage to installation or maintenance without performing a physical inspection A formal written escalation was sent to the manufacturer on September 21 2026 with a follow up on September 26 2026 No substantive response has been received

    Model
    P4XN-3 grill head with PCB1 cart base
    UPC
    720968981455
    Serial number
    253681438
    Bought from
    Outdoor Kitchen Outlet
    Bought
    May 18, 2026
    Where
    Lavellete, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 77, Male
    The reporter’s relation to them
    My Client, Patient, Student, Etc. (professional relationship)
    As this report names them
    Brand Broilmaster, made or sold by EMPIRE COMFORT SYSTEMS, INC.
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Jun 25, 2013, sent to the company Jul 12, 2013, published by CPSC Jul 26, 2013

    The product, in the report: Propane Grill

    The consumer stated that he purchased a grill approximately 10 years ago and he the burning assembly was worn out and he decided to replace the burners. The consumer stated that the manufacturer sent the replacement burners and the consumer found that the new burners are approximately 4” smaller than the original.

    The consumer stated that since the burners are smaller when you try to turn the grill on with the “match in the hole” the grill can fill up with gas and explode. The consumer stated that because the burners are smaller there was an increase in the buildup of gas inside the grill, which can lead to an explosion.

    The consumer stated that no one was injured. He stated that there were no damages to his home structure.

    The consumer stated that he stopped using the grill.

    The consumer stated that he contacted the manufacturer and they informed him that the burners should always be lid by the ignited and if that fails use a match extension (Approx. 6” long). The consumer stated that the manufacturer provided instructions on how to use the match extension.

    The consumer stated that he received an email back from the engineer who informed him that the new burners were tested and should works as good as the original.

    The consumer stated that he believed that this product should be investigated.

    UPDATE FROM CONSUMER: Also the new burner kit came with installation to replace, but no warning on how to light the grill.

    Model
    P3
    UPC
    Unknown
    Serial number
    0211514087
    Bought from
    Dixie Building Products, North Carolina
    Bought
    Jan 1, 2003, about then
    Where
    Barnhart, Missouri: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Broil Master, made or sold by EMPIRE COMFORT SYSTEMS, INC.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Gas and propane grills

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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