Hearth Record

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RecTeq other grills or stoves

2 reports to CPSC, the latest made Apr 26, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Apr 26, 2026the latest report was made
  • Jul 29, 2023the earliest
  • 2with the company’s comments
Brand
RecTeq
Maker
recteqMakers, importers or sellers, as the reports name them
Product
Other grills or stovesCPSC’s product type: Other Grills or Stoves (code 3233), in Yard & Garden: Grills & Accessories

By month

1 report from May 2025 to April 2026; the most in April 2026, 1. 1 earlier report, since July 2023, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
April 20261
July 20231

How badly anyone was hurt

  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Apr 26, 2026, sent to the company Apr 30, 2026, published by CPSC May 14, 2026

    The product, in the report: Electric pellet fired grill. It is a pellet fired grill/smoker recteq x fire pro 825. It is black and stainless, has 842 sq in of cooking space,

    If the grill a recteq xfire pro 825 stays plugged in the grill will start up when all the controls are off and this has 2, it bypasses both and ignites itself. I have videoed this and reported to the company they are not interested in helping. They even replaced it once to fix it but the 2nd unit does the same thing. They blame it on a power surge causing to turn on. This about started a fire and damaged my property when the cover was on top and was smoking but we saw it and caught it.

    Model
    rt-825xf
    UPC
    not one
    Serial number
    250523903
    Bought from
    Recteq
    Bought
    May 2, 2025
    Where
    Mooresville, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Recteq, made or sold by recteq
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Jul 29, 2023, sent to the company Aug 1, 2023, published by CPSC Aug 15, 2023

    The product, in the report: Rec Teq, 1250 electric pellet smoker with ceramic heating element. The issues I experienced occurs on their other models for the same reasons.

    I recently purchased a RecTeq 1250 electric pellet smoking grill. Upon my first ignition/startup I was able to quickly determine that the amount of fuel being fed into the fire pot was not appropriate to the amount of oxygen and heat source. This resulted in very large plumes of heavy smoke. When confined to a smoker this can and often results in a smoke explosion.

    I thought it was just because it was the first igniting, but on subsequent starts it has done the same thing. Upon doing further research I found this is quite a common phenomenon at start up with this brand of pellet smoker. All smokers run this risk, but it is usually caused by pellet voids or flameouts. Where these are happening at startup which shows their formulas and ratios are off. The frequency this this happens also appears to be higher with this as a result of this. It’s the design, not an anomaly or fluke.

    When I wrote RecTeq about trying to return the smoker I was sent an automated reply, that was very similar to others I have seen who have reported this issue. This shows me that it is reported frequently enough that they had draft and modify an automated reply.

    Upon further inspection of my smoker I discovered that the heating element was not installed correctly. It is not set in a way where it is making good contact with the pellets. It was actually installed recessed and this is why they were not igniting as they should. Again, this is a known issue within their community.

    As a result of these incorrectly installed heating elements these units are at a high risk of fire, injury, and explosion right out of the box. This poor contact also results in too many pellets being fed to the fire pot which also runs the risk of a backdraft, and also back burn. Back burn is when the pellets burn back into the hopper (pellet feed which holds 40 pounds of pellets) and again can cause significant fires.

    It does not seem that the company has not done much to address this quality control issue. It is up to the consumer to take apart the fire pot and make the adjustment of the heating element. They do not warn consumers about this potential before starting up their smoker. In my opinion it should be something included in their manual to check before igniting.

    I am lucky as I have a cooking and fire science background, and I could see the trouble right away. Many others do not, and far worse many believe that it is normal. I understand that every smoker, grill, etc poses potential risks, this however is happening because of an assembly flaw that should be corrected at the factory. There is no excuse for these to roll out with the heating element, a key component installed incorrectly. It’s far too dangerous.

    I cannot figure out how to get my video to upload so sending links to my issues as well as others. I am happy to provide more links to other instances as well if needed.

    Me: [REDACTED]

    RT Forum: [REDACTED]

    RT Forum: [REDACTED]

    RT700 Explosion at startup: [REDACTED]

    Model
    RT1250
    Serial number
    220118322
    Bought from
    RecTeq LLC
    Bought
    May 25, 2023, about then
    Where
    Easthampton, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 46, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand RecTeq, made or sold by recteq
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Other grills or stoves

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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