Hamilton Beach electric grills

6 reports to CPSC, the latest made Oct 17, 2024. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

6reports to CPSC
Oct 17, 2024the latest report was made
Apr 5, 2014the earliest
5with the company’s comments

Brand: Hamilton Beach
Maker: Hamilton Beach Brands, Inc.Makers, importers or sellers, as the reports name them
Product: Electric grillsCPSC’s product type: Electric Grills (code 3229), in Yard & Garden: Grills & Accessories

By month

1 report from November 2023 to October 2024; the most in October 2024, 1. 5 earlier reports, since April 2014, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
October 2024	1
December 2022	1
June 2020	1
September 2016	1
January 2016	1
April 2014	1

How badly anyone was hurt

First aid 2 CPSC: Injury, First Aid Received by Non-Medical Professional
No one hurt 4 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made Oct 17, 2024, sent to the company Nov 5, 2024, published by CPSC Nov 20, 2024

The product, in the report: Hamilton Beach sandwich maker. Type ST35, Model 25430, Series A1622DX

While using a Hamilton Beach 25430 sandwich maker, the top half of the sandwich just fell apart while it was being closed. This caused the hot metal plates to fall loose. The 120v wiring and heater element was fully exposed. The unit was being used by an adult. However kids do use the appliance on occasion. No injuries occured when the appliance fell apart. An electrical and burn hazard was present.

Model
25430
Where
HUNLOCK CREEK, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 43, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Hamilton Beach, made or sold by Hamilton Beach Brands, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/3/2024) Hamilton Beach Brands, Inc.: We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their homes. We encourage our customers to contact us at 1.800.851.8900 in order to provide information about their experiences. We received this product for examination. The product was 2 years old and the receiving structures in the upper housing were found to be stripped preventing the screws being torqued any longer.

CPSC report 20241017-5119D-2147335919. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 2, 2022, sent to the company Dec 7, 2022, published by CPSC Dec 21, 2022

The product, in the report: Double side, folding grill with removable cooking plates.

I have a Hamilton Beach 4 in 1 MutiGrill Plus with a dangerous electric defect. I was grilling some pork chops and using metal tongs to turn them when I touched my stove with my other hand. I got shocked! I got a multimeter and tested between a pork chop and the ground pin of the outlet the grill was plugged into. 114 volts! With a 2 prong plug an appliance is supposed to be double insulated. This grill has the metal parts which support the grill plates connected to one of the power wires. I tested my stove and it is wired correctly.

Model
25601
UPC
040094256013
Serial number
NA
Bought from
Amazon.com
Bought
Nov 7, 2022
Where
Weiser, Idaho: Home/Apartment/Condominium
Who was involved
Age 51, Male
The reporter’s relation to them
Self
As this report names them
Brand Hamilton Beach, made or sold by Hamilton Beach Brands, Inc.
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20221202-6DCF3-2147352254. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jun 16, 2020, sent to the company Jul 1, 2020, published by CPSC Jul 16, 2020

The product, in the report: Indoor grill/panini press

I received the Hamilton Beach indoor panini press/grill, model #25334-MX as a gift on 6/14/2020. On 6/15/2020 I decided to use it for the first time. I read through the instructions, preheated the grill and then placed one chicken thigh on the grill. While I was waiting for it to cook I started looking over the instruction booklet again to see the features. On the side of the grill there is a lock/unlock switch. I go over to touch it, but my finger slips and touches the outside handle of the grill. I am burned instantly. I scream and I immediately run over to the sink to run cold water on it and then get some ice. I have never got a burn so badly from touching the outside of an appliance. Nothing on the outside of the grill should be that hot that it burns instantly. This morning 6/16/2020 I wake up and there is a huge bulbous blister covering the entire tip of my finger. I have never been burnt so badly. I could see getting a burn from the actual grill part, but not the outside. This product is unsafe!

Model
25334-MX
Bought from
Walmart
Bought
Jun 1, 2020, about then
Where
San Pedro, California: Home/Apartment/Condominium
Who was involved
Age 33, Female
The reporter’s relation to them
Self
As this report names them
Brand Hamilton Beach, made or sold by Hamilton Beach Brands, Inc.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(1/12/2021) Hamilton Beach Brands, Inc.: We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their homes. We encourage our customers to contact us at 1.800.851.8900 in order to provide information about their experiences. We have not had an opportunity to examine the product and verify the consumer’s experience. Consequently, without this information we are unable comment further. The Use and Care guide does provide hazard communications recommending, the use of oven mitts to protect from burns.

CPSC report 20200616-4524D-2147371678. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 25, 2016, sent to the company Oct 3, 2016, published by CPSC Oct 18, 2016

The product, in the report: Breakfast Sandwich Maker Purchased at Wal-Mart on January 22, 2016 Model: 25475W Series: A4151DX

Hamilton Beach breakfast sandwich maker Purchased at Wal-Mart on January 22, 2016 Model: 25475W Series: A4151DX
On September 18, 2016, the wire-coil-protected cord on the Hamilton Beach breakfast sandwich maker sparks and emits a burnt odor. This is our second unit. The first one started on fire about a month after the warranty period (purchased the first one in 2015; it died January 2016). This second appliance I purchased at Wal-Mart on January 22,2016. I have the receipt.
Yes, I bought the breakfast sandwich maker again, even though the first had flamed out on my kitchen countertop. I thought, “What are the chances the breakfast sandwich maker would self-immolate a second time?”
Turns out: pretty good.
I contacted Hamilton Beach about the issue and they sent me a mailing label to send back Sparky. And they’ve sent me a new appliance. Right. I have a third breakfast sandwich maker. I know, I know. But what are the chances?

Model
Model: 25475W
Serial number
Series: A4151DX
Bought from
WalMart
Bought
Jan 22, 2016
Where
Green Bay, Wisconsin: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Hamilton Beach, made or sold by Hamilton Beach Brands, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/27/2016) Hamilton Beach Brands, Inc.: We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their homes. We encourage our customers to contact us at 1.800.851.8900 in order to provide information about their experiences. This consumer did contact us and the product was replaced. We have had an opportunity to examine the product and while pleased the consumer contacted us to share their experience, no defect was found with the product.

CPSC report 20160925-A0758-2147413724. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 23, 2016, sent to the company Feb 11, 2016, published by CPSC Feb 26, 2016

The product, in the report: Hamilton Beach Breakfast Sandwich Maker (single sandwich)

We purchased a Hamilton Beach Breakfast Sandwich Maker (single sandwich). It worked very well and there were no problems. It was used as per instructions and maintained accordingly. After approximately 25-30 uses I picked it up to clean the counter and noticed that a plastic cover located on the bottom of the appliance had fallen off. The plastic had disintegrated and exposed the electrical wires used to heat the appliance.
I contacted the company and all they were interested in was proving me with a coupon that would have allowed me to purchase another one for ten dollars or a half off. When I explained that this could have started a fire or electrocuted someone, they returned to trying to issue the coupon. I asked that the complaint be forwarded up the chain of command and I have not heard from anyone.

Model
TYPE ST29
Bought from
Bed Bath and Beyond
Bought
Nov 15, 2013, about then
Where
Berlin, Connecticut: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Hamilton Beach, made or sold by Hamilton Beach Brands, Inc.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/29/2016) Hamilton Beach Brands, Inc.: We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their homes. We encourage our customers to contact us at 1.800.851.8900 in order to provide information about their experiences. This consumer did contact us and requested a new electrical compartment cover. Since this product was out of warranty and the component is not a replaceable part, the consumer was offered a discount on a replacement product. We have not had an opportunity to examine the product and verify the consumer’s experience. Consequently, without this information we are unable comment further.

CPSC report 20160123-9AC70-2147424394. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Apr 5, 2014, sent to the company Apr 14, 2014, published by CPSC May 5, 2014

The product, in the report: Electric contact grill The model # for the product subject to this report is 25332.

Burned six fingers on protrusions from a Hamilton Beach griller. These tabs look like “handles” but in fact are superheated extensions of the grill plate. If you look very closely <after tending to your wounds<
you’ll possible see the words “HOT” stamped in the black metal...no highlighting whatsoever. In fact, the foreign language word “Chaud” is printed in a more visible spot than “HOT” on the same protrusions..
It’s almost laughable, if it weren’t so painful. Almost like a practical joke on the user.
An amazing blunder and disregard for the safety of the consumer.
Please look into this.

Model
25332
Bought from
I don’t know
Where
Zionsville, Indiana: Home/Apartment/Condominium
Who was involved
Age 69, Male
The reporter’s relation to them
Self
As this report names them
Brand Hamilton Beach, made or sold by Hamilton Beach Brands, Inc.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(4/24/2014) Hamilton Beach Brands, Inc.: We have taken this expression of dissatisfaction very seriously. We are very sorry this consumer reports to have had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their homes. We encourage our customers to contact our Consumer Affairs Department at 1.800.851.8900 in order to provide information about their experiences. We have not had an opportunity to examine the product to validate the consumer’s experience, and without this information, we are unable to comment further at this time. Nonetheless, we do want consumers to know the following: • “Hot Surface” is printed in black on the stainless steel cover of the grill. • “HOT” is stamped into side tabs for the removable cooking grids. • The Use & Care guide accompanying the grill contains numerous commonsense reminders on how to interact with the grill: o Under IMPORTANT SAFEGUARDS we state, “Do not touch hot surfaces.” o Under IMPORTANT SAFEGUARDS we state, “Allow to cool before putting on or taking off parts and before cleaning the appliance.” o Under OTHER CONSUMER SAFETY INFORMATION (located on the same page as the IMPORTANT SAFEGUARDS) we state, “Always use an oven mitt to protect hand when opening the grill.” o Under the section entitled HOW TO GRILL (with lid closed), we provide the following hazard communication: “WARNING! Burn Hazard. Always use an oven mitt to protect hand from contact with hot surfaces and steam during grilling.” o Under this same section, we show a user wearing an oven mitt when interacting with the grill. o Under this section as the last step in the grilling process we state, “Unplug unit and allow to cool before cleaning.” o Under the section entitled HOW TO GRILL (with lid open in flat position), we provide the following hazard communication: “WARNING! Burn Hazard. Always use an oven mitt to protect hand from contact with hot surfaces and steam during grilling.” o Under this same section, we show a user wearing an oven mitt when interacting with the grill. o Under this section as the last step in the grilling process we state, “Unplug unit and allow to cool before cleaning.” o Under the Care and Cleaning section we state“WARNING! Burn Hazard. Always use an oven mitt to protect hand during cleaning.” o Under the first step of the cleaning process we state “Allow grill to cool completely before removing grids and/or drip cup.”

CPSC report 20140405-22972-2147445712. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Hamilton Beach electric grills

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.