Intex above-ground swimming pools
10 reports to CPSC, the latest made Sep 21, 2025. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 10reports to CPSC
- Sep 21, 2025the latest report was made
- Jun 17, 2011the earliest
- 3with the company’s comments
- Brand
- Intex
- Maker
- Intex Recreation Corp.Makers, importers or sellers, as the reports name them
- Product
- Above-ground swimming poolsNot portable poolsCPSC’s product type: Above-ground Swimming Pools (Excl Portable Pools) (code 3221), in Sports and Recreation: Pools & Water Sports
Other ways the reports write the brand (3)
“INTEX RECREATION CORPORATION”, “Intex Recreation Corp.” and “Intex Ultra Frame Pool”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| September 2025 | 2 |
| July 2025 | 3 |
| August 2018 | 1 |
| August 2012 | 1 |
| April 2012 | 1 |
| August 2011 | 1 |
| June 2011 | 1 |
How badly anyone was hurt
- Hospital admission 2 CPSC: Injury, Hospital Admission
- Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
- First aid 2 CPSC: Injury, First Aid Received by Non-Medical Professional
- No one hurt 2 CPSC: Incident, No Injury
- No incident, no one hurt 3 CPSC: No Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Sep 21, 2025, sent to the company Sep 24, 2025, published by CPSC Nov 28, 2025
The product, in the report: 22ft 52 inches intex pool with compression straps running on the outside and over the vertical support legs
48 inches and taller above-ground pools with compression straps running on the outside and over the vertical support legs The compression strap that surrounds the outside of the pool legs may create a foothold, allowing a child access to the pool, posing a drowning risk.
- Where
- Lake Hiawatha, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand INTEX, made or sold by Intex Recreation Corp.
- How badly, in CPSC’s words
- Incident, No Injury
-
No incident, no one hurt Made Sep 17, 2025, sent to the company Sep 22, 2025, published by CPSC Nov 18, 2025
The product, in the report: Intex steel supported pool 12 x 24 x 52 pool for recreation. Approximate age 6 years of usage.
I have a 12x24x52 in Intex galvanized steel supported pool. One morning we heard a boom, we went outside to find our pool at blew out. It took a hard sided kiddie dog pool and literally folded it in half and forced it under our fence. Two container gardens I had going we’re totally washed away plants and dirt. If I had been in the pool which I was the day before, I would have either been thrown out and against our fence or possibly drowned. Had anyone been on the outside of the fence they would have been thrown against the fence with the rush of so many gallons of water. We found objects that were in the pool and outside of the pool in disarray including the heavy duty ladder and pump and sand system. Thank goodness our dogs or not on the other side of the pool when it blew as they would have been injured as well. Upon the inspection we found several of the support pipes had literally rusted through and through. Thankfully no one was on the sidewalk because a mini flash flood occurred when the pool blew out.
- Bought from
- Walmart.com
- Bought
- May 15, 2019, about then
- Where
- Guyton, Georgia: Home/
Apartment/ Condominium - Who was involved
- Age 63, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Intex, made or sold by Intex Recreation Corp.
- How badly, in CPSC’s words
- No Incident, No Injury
-
First aid Made Jul 22, 2025, sent to the company Jul 25, 2025, published by CPSC Aug 8, 2025
The product, in the report: Intex pool with strap around the outside causing a foothold for children to get in it unattended
My child got into my pool by using the strap and you just recalled 5 million of these pools. I had to cut it to drain the water to get her out. Is there any way I could get a replacement
- Bought from
- Walmart
- Bought
- Oct 11, 2022, about then
- Where
- Gassville, Arkansas: Home/
Apartment/ Condominium - Who was involved
- Age 7, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Intex, made or sold by Intex Recreation Corp.
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No incident, no one hurt Made Jul 21, 2025, sent to the company Jul 24, 2025, published by CPSC Aug 7, 2025
The product, in the report: 10 foot round 30” Intex above ground pool with steel frame
I am writing to express a serious safety concern regarding one of your above-ground pools. I own a [Brand + model name if you know it; e.g., [REDACTED]], which is 30 inches tall and features the same type of external compression strap that was recently recalled on 48-inch and taller pool models.
Although this pool is not included in the current recall, I am very concerned because my toddler is actively using the external strap as a foothold to climb the pool wallrepeatedly, even under direct supervision. The strap is looped over the vertical supports exactly as pictured in the recall announcement, and it clearly presents the same hazard that prompted the recall of taller models.
The only difference seems to be the height of the pool, but a fall from 30 inches or an unsupervised entry into the water is still a serious drowning risk for a small child. I strongly believe this design flaw should not be overlooked just because fatalities havent been reported yet for shorter models.
I am requesting the following:
A free repair kit or replacement strap, similar to what is being offered for recalled pools
That your company report this hazard to the CPSC, and consider expanding the recall to include other models with the same strap design
Guidance on how to safely retrofit or remove the strap without compromising the structural integrity of the pool
I am also submitting a report to the CPSC at SaferProducts.gov to document this concern. I hope your company will take this issue seriously and prioritize child safety over arbitrary height cutoffs.
Thank you for your time and attention.
- Where
- East Canton, Ohio: Home/
Apartment/ Condominium - Who was involved
- Age 2, Unspecified
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Intex, made or sold by Intex Recreation Corp.
- How badly, in CPSC’s words
- No Incident, No Injury
-
Emergency room Made Jul 19, 2025, sent to the company Jul 23, 2025, published by CPSC Aug 6, 2025
The product, in the report: Piscina [POOL]
Mientras mi hijo estaba dentro de la piscina, sufri una herida grave causada por un defecto en la unin interna entre la parte superior y el fondo, donde haba plstico con bordes afilados o mal terminado. Como resultado, mi hijo requiri seis puntos de sutura.
[Translation: “While my son was in the pool, he suffered a serious injury caused by a defect in the internal seam between the top and bottom, where there was plastic with sharp edges or poor finish. As a result, my son required six stitches.”
- Model
- 12 x 30 ovalada
- Where
- camden, New Jersey: Home/
Apartment/ Condominium - Who was involved
- Age 7, Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand INTEX, made or sold by Intex Recreation Corp.
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
-
Hospital admission Made Aug 22, 2018, sent to the company Aug 30, 2018, published by CPSC Sep 21, 2018
The product, in the report: Intex Above Ground Pool Ladder
On July 3, 2017, [REDACTED] was at a relative’s house celebrating the 4th of July. There was an above ground pool and ladder designed and manufactured by Intex Recreation Corp. [REDACTED] used the ladder to gain access to the pool. While climbing the ladder, it began to give way, causing him to fall head first into the pool. [REDACTED] struck his head on the bottom of the pool. He sustained permanent injuries, including complete paralysis from the neck down.
- Bought from
- Amazon
- Bought
- Jun 26, 2017
- Where
- Glendale, California: Home/
Apartment/ Condominium - Who was involved
- Age 32, Male
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Intex Recreation Corp., made or sold by Intex Recreation Corp.
- How badly, in CPSC’s words
- Injury, Hospital Admission
-
Hospital admission Made Aug 29, 2012, sent to the company Sep 6, 2012, published by CPSC Sep 27, 2012
The product, in the report: Intex metal frame pool & ultra metal frame pools Model No.: 56945WA
Our 2.5 year old son climbed the side of our intex metal frame pool- without the use of anything but the pool itself- On these intex pools there is a band that runs about a foot off of the ground and our child used that as a step and climbed over the top of the pool and almost drowned- he was out of our sight for no more than 5 minutes max and there were other children outside- no one ever though our child could have climbed over our 4 ft pool. We kept the ladder about 50 feet away from the pool to ensure that he would not be able to climb in, however the design of this pool is not child friendly and the thought of these pools remaining in other families homes and posing such an immediate danger I felt that it was the only thing I could do but report it to anyone and everyone to try to get this problem known to parents and other consumers who have the same products.
- Model
- ultra metal frame pools Model No.: 56945WA
- UPC
- i dont know
- Serial number
- i dont know
- Bought from
- Big Lots, Virginia
- Bought
- Aug 13, 2011, about then
- Where
- Virginia Beach, Virginia: Home/
Apartment/ Condominium - Who was involved
- Age 2, Male
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Intex, made or sold by Intex Recreation Corp.
- How badly, in CPSC’s words
- Injury, Hospital Admission
-
No incident, no one hurt Made Apr 10, 2012, sent to the company Apr 17, 2012, published by CPSC May 8, 2012
The product, in the report: intex steel frame pool
Intex 13’ steel frame pool , the steel frame rotted away after 2 years
- Model
- 13’ steel frame pool
- Bought from
- Wal Mart, Florida
- Bought
- Apr 15, 2010, about then
- Where
- Port Saint Lucie, Florida: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Self
- As this report names them
- Brand Intex, made or sold by Intex Recreation Corp.
- How badly, in CPSC’s words
- No Incident, No Injury
-
First aid Made Aug 2, 2011, published by CPSC Aug 24, 2011
The product, in the report: INTEX 18X52 ULTRA DELUXE SALTWATER METAL FRAME POOL WHICH CAME WITH POOL, LADDER, HOSES, PUMP, ETC.
I purchased an INTEX 18x52 ultra deluxe salt water metal frame pool which came with pool, ladder, hoses, pump, etc. on 05-08-2010. The ladder provided with the pool was correctly assembled and put to use in the saltwater pool. One June 8th, 2011 my wife and I were in the pool. When my wife attempted to get out of the pool, the ladder collapsed on one of the legs. Luckily, my wife only suffered a small cut and bruising on her leg. After much effort, I was finally able to get out of the pool myself by climbing over the wall of pool. I had to get a step ladder out of my shed in order to get my wife out of the pool. Upon inspection the pool ladder, it was determined the ladder had completely rusted through at one of the connection sleeves, causing the ladder to collapse. I contacted INTEX to advise of the incident in an attempt to prevent injuries and possible death to other consumers. If a child or adult were standing near the top of ladder during collapse, it could be fatal. I advised INTEX the metal ladder did not appear to be salt water resistant. It appears this is the same ladder and the same metal constuction used on the ladders provided with non-salt water pools. INTEX simply advised they appreciated the call, but the ladder was not under warranty. It appeas they have no intention of recalling the ladder, or changing the design. I am not writing to complain about the warranty issue, but out of concern that the ladder they are selling is not designed for use in saltwater and could cause serious injury or death. I still have the ladder in my possesion and offered to have INTEX inspect the ladder. The offer was declined.
- Model
- 54455E
- Bought from
- AAABESTBUY.COM
- Bought
- May 8, 2010
- Where
- Keystone heights, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 40, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand INTEX RECREATION CORPORATION, made or sold by Intex Recreation Corp.
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
No one hurt Made Jun 17, 2011, published by CPSC Jul 12, 2011
The product, in the report: Intex Ultra Frame 16’ x 48” above ground pool.
We purchased an Intex Ultra Frame 16’ x 48” above ground pool and set it up in our back yard. We have 3 small children (ages 5, 4, and 2) and have been extremely cautious about pool safety. However, today we noticed our 2 year old standing on the restraining belt that goes around the outside of the pool. While standing on this belt he was high enough to fall into the pool. We understand this belt is necessary for the stability of the pool, but many parents of small or older children may not be aware of the potentially dangerous situation of children accidentally falling in the pool if they climb on this belt. We just wanted to make you aware of the situation. We contacted Intex Corp. and informed them of this potential safety hazard and they informed us to keep children away from the pool unsupervised. We told them we don’t leave our children unsupervised, but other consumers may not be as vigilant as we are. Thank you for your time.
- Model
- Intex Ultra Frame 16’ x 48” pool 54451WA
- UPC
- 7825731090
- Bought from
- Walmart, Arkansas
- Bought
- Jun 12, 2011
- Where
- Jonesboro, Arkansas: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Intex Ultra Frame Pool, made or sold by Intex Recreation Corp.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.