Hearth Record

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Maytag furnaces

1 report to CPSC, the latest made Nov 9, 2017. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Nov 9, 2017the latest report was made
  • Nov 9, 2017the earliest
  • 0with the company’s comments
Brand
Maytag
Maker
Nortek Global HVACMakers, importers or sellers, as the reports name them
Product
FurnacesCPSC’s product type: Furnaces, Other or Not Specified (code 322), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning

By month

1 report from December 2016 to November 2017; the most in November 2017, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
November 20171

How badly anyone was hurt

  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hurt, no treatment

    Made Nov 9, 2017, sent to the company Dec 20, 2017, published by CPSC Dec 6, 2017

    The product, in the report: 3 ton furnace with A/C

    I’m writing this while some smoke still remains in my home after the Fire Department spent 30 minutes blowing out as much as they could. My 5 year old Maytag MGC2TC has had serious problems almost from installation. The furnace failed the first time within 4 months of installation. The house was barely above freezing when our son stopped by to check on the home. He brought in 4 electric heaters to keep the home from freezing until American Heating & Cooling of McHenry, IL could fix it. They stated the thermostat wasn’t compatible with the new furnace and installed a temp. Almost exactly a year after installation, the cooling unit malfunctioned and American installed a new Honeywell Vison Pro thermostat for $245. The blower motor failed in year 3 and was replaced after several days at no charge. The heat exchanger burned through in year 4 and American disassembled the furnace and left us with no heat for 3 weeks in late October 2016. When I complained about them not returning, they said I was rude and wouldn’t return to fix the disassembled furnace they had sold me 4 years earlier. I called the distributor and got the heat exchanger replaced under warranty. I was charged $475. for labor and shipping of the part. They furnace failed to work again about 2 weeks ago in early October. A “high pressure sensor” needed replacing for $145. This morning I was awakened by our alarm and fire detection system. The home was filled with grey smoke coming through the heat registers. There were no visible burn marks on the outside of the furnace, but it was hot to the touch. When the furnace was opened up by a Maytag repairman, he found the plastic tray under the a/c evaporator coil had melted and burned when it landed on the furnace burner tubes. He checked all of the high temperature shut off switches and all were operating and none had been triggered. Had we not had a fire alarm system, the smoke and eventually the fire would have possibly taken our lives.

    Model
    MGC2TC100D35C
    Serial number
    mgd111200794
    Bought from
    American Heating & Cooling
    Bought
    Aug 2, 2012
    Where
    Fox Lake, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 69, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Maytag, made or sold by Nortek Global HVAC
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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