Weber charcoal or wood-burning grills
11 reports to CPSC, the latest made Oct 14, 2025. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 11reports to CPSC
- Oct 14, 2025the latest report was made
- May 22, 2012the earliest
- 2with the company’s comments
- Brand
- Weber
- Maker
- Weber-Stephen Products LLCMakers, importers or sellers, as the reports name them
- Product
- Charcoal or wood-burning grillsCPSC’s product type: Charcoal or Wood-burning Grills (code 3218), in Yard & Garden: Grills & Accessories
Other ways the reports write the brand (3)
“Weber 781001 Gold One-Touch 26-1/2-Inch Kettle Grill,”, “Weber Smokey Joe” and “Weber-Stephen Products LLC”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| October 2025 | 1 |
| April 2021 | 1 |
| March 2020 | 1 |
| November 2016 | 1 |
| July 2015 | 1 |
| June 2015 | 1 |
| August 2013 | 1 |
| June 2013 | 1 |
| May 2013 | 1 |
| October 2012 | 1 |
| May 2012 | 1 |
How badly anyone was hurt
- Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
- First aid 4 CPSC: Injury, First Aid Received by Non-Medical Professional
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
- No one hurt 4 CPSC: Incident, No Injury
- No incident, no one hurt 1 CPSC: No Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
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No incident, no one hurt Made Oct 14, 2025, sent to the company Nov 14, 2025, published by CPSC Dec 1, 2025
The product, in the report: Weber Stephans 22 inch charcoal kettle grill
I just received a new charcoal grill as a birthday present. It has only 1 handle on the bottom half of the kettle making it impossible to pick up the whole grill at once to move it without actually putting one hand on the potentially hot metal of the kettle itself and risking serious burns.
This is a serious safety defect in your product. Every model of this grill I have had up until now going all the way back to the 1970s has had 2 handles on the bottom half of the kettle.
- Model
- 14401001
- Serial number
- OU0975040
- Bought from
- Amazon.com
- Bought
- Oct 9, 2025
- Where
- Hockessin, Delaware: Home/
Apartment/ Condominium - Who was involved
- Age 75, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Weber, made or sold by Weber-Stephen Products LLC
- How badly, in CPSC’s words
- No Incident, No Injury
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Emergency room Made Apr 23, 2021, sent to the company Apr 26, 2021, published by CPSC May 10, 2021
The product, in the report: Weber Original Kettle Premium Charcoal Grill 22”
Purchased Weber Original Kettle Premium Charcoal Grill 22” four years ago. The fasteners that connect the three legs to the kettle seemed flimsy, but I installed them per the directions. They did not hold up. My wife moved the grill on April 13, 2021 and the front leg collapsed because the fastener had deteriorated. The force of the kettle lid falling onto her hand (she was holding the handle) BROKE HER FINGER. I checked the remaining legs and the fasteners had also deteriorated, providing no solid support between the three legs and the kettle. POOR DESIGN AND AN ACCIDENT WAITING TO HAPPEN.
- Model
- Original Kettle Premium Charcoal Grill 22”
- UPC
- #14403001
- Serial number
- not available
- Bought from
- Orchard Supply Hardware, California
- Bought
- Aug 2, 2016, about then
- Where
- Carmel, California: Home/
Apartment/ Condominium - Who was involved
- Age 69, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Weber, made or sold by Weber-Stephen Products LLC
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
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No one hurt Made Mar 17, 2020, sent to the company Mar 24, 2020, published by CPSC Apr 7, 2020
The product, in the report: Weber Smokefire EX4 pellet grill
Weber Smokefire EX4 pellet grill does not control fire or temperature safely. Temperature goes way high and pellets fall into grease, causing hugh fire in grill. Also, pellets back up on feed slide and catch fire outside of fire box. Many reviews on Amazon report similar experiences.
- Model
- Smokefire EX4
- Bought from
- Amazon
- Bought
- Jan 25, 2020
- Where
- Bryant, Arkansas: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Weber, made or sold by Weber-Stephen Products LLC
- How badly, in CPSC’s words
- Incident, No Injury
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First aid Made Nov 28, 2016, sent to the company Dec 6, 2016, published by CPSC Dec 20, 2016
The product, in the report: Weber 15502001 Performer Deluxe Charcoal Grill, 22-Inch, Copper
I had cooked steaks on the grill approximately 5pm on the evening the fire happened. When finished cooking, I closed the lid and the top and bottom vents. I had turned the gas off before I started cooking the steaks. I went to put the grill up approximately 8pm after it had cooled, but noticed a flame from the vent hose hole between the gas regulator and the grill. I moved the regulator knob to make sure it was all the way off. It was turned off all the way. I opened the valve to try to close the valve again. When I opened the valve again, it blew the flame into the grill. The grill was apparently full of propane from the regulator leaking by. Large flame and explosion. Blew the lid off. Burned me. Burned my house.
- Model
- 15502001
- Serial number
- A01052755
- Bought from
- Amazon
- Bought
- Dec 15, 2015, about then
- Where
- Huntsville, Alabama: Home/
Apartment/ Condominium - Who was involved
- Age 36, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Weber, made or sold by Weber-Stephen Products LLC
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
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First aid Made Jul 27, 2015, sent to the company Aug 4, 2015, published by CPSC Aug 18, 2015
The product, in the report: Smokey Joe 14” Charcoal Grill
Dangerously Hot Glass-Reinforced Nylon Lid Handle - Weber Smokey Joe 14” Charcoal Grill
In September 2014, I bought a new Weber Smokey Joe 14” basic model to replace a 20-year old one as I was moving out-of-state. I was using the new one for the past few months without a problem. However, I recently bought the Weber coal Chimney Starter and tried it 2 nights ago. The coals heated up very quickly and I grilled meat with the lid off. Then I put slices of bread w/cheese on top on the grill and put the lid on for no more than one minute (to melt the cheese on the bread). When I went to take off the lid, the handle was so hot that I burned my hand and instinctively flung the grill cover away. It could have hit my feet/legs and I could have had serious burns.
I’ve written to Weber about this on their company website. However, I received their response today saying “Sorry to hear about that accident you had with your grill...The use of a heat-resistant BBQ mitt or glove is recommended when operating the grill. These warnings are outlined in the owner’s manual for your grill.”
Following Weber’s response, I have accessed several websites to read consumer complaints about this product and this same issue of the overheated handle has been noted since 2010. How can the company continue to ignore this?
Please note: I also own the Original Series large Weber kettle grill that my family received from [REDACTED] in 1976. Importantly, this original grill has a wooden handle. I continue to use this 40-year old grill and have never had an issue with burning my hands on the handle.
- Model
- Smokey Joe 14”
- Serial number
- CS0638054
- Bought from
- Owenhouse Ace Hardware
- Bought
- Sep 12, 2014
- Where
- Bozeman, Montana: Home/
Apartment/ Condominium - Who was involved
- Age 57, Unspecified
- The reporter’s relation to them
- Other Relative
- As this report names them
- Brand Weber Smokey Joe, made or sold by Weber-Stephen Products LLC
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
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No one hurt Made Jun 5, 2015, sent to the company Jun 30, 2015, published by CPSC Jul 15, 2015
The product, in the report: Weber Kettle Grill
I was rolling my 26 1/2 inch Weber Kettle grill and it collapsed to the ground. The supports that hold the legs to the grill had rusted away. I bought the grill 4/8/14 and it fell apart 6/1/15 They said they had never heard of this happenng before at Weber.
This grill also had a issue with the leg falling out of the same little supprt bracket that rusted out when I first got the grill. Weber sent a new leg kit. I did a google search and other people have had this same problem. Some using screws to secure the legs in so they do not fall out of the support bracket the legs attach 2.
- Model
- Weber 781001 Gold One-Touch 26-1/
2-Inch Kettle Grill - Serial number
- CS0755363
- Bought from
- Amazon.com
- Bought
- Apr 8, 2014
- Where
- Fort worth, Texas: Home/
Apartment/ Condominium - Who was involved
- Age 40, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Weber 781001 Gold One-Touch 26-1/
2-Inch Kettle Grill,, made or sold by Weber-Stephen Products LLC - How badly, in CPSC’s words
- Incident, No Injury
-
First aid Made Aug 20, 2013, sent to the company Aug 28, 2013, published by CPSC Sep 12, 2013
The product, in the report: Weber One-Touch Silver Charcoal Grill 221/2 inch, serial number AU
The handles on Weber Charcoal Grills either absorb or conduct heat and become too hot to handle. This issue is the result of a design flaw in the grill top. Formerly these handles were made of wood which did not create a safety hazard. However, because of the need to label these handles with county of origin (this is what the customer service representative reported) they are now made of a different material which becomes too hot to handle with ones hands. This issue is not random or inconsistent but happens whenever these grills are used. My experience result in three burned fingers and a dropped grill cover causing minor product damage.
These handles are not merely warm but too hot to handle causing burns.
After speaking with the customer service representative I was told to use a glove or pot holder in the future.
This issue is easy to resolve with a handle that does not absorb the heat from the grill. In fact such a handle did exist when they were made of wood.
11 August 2013 [REDACTED]
[REDACTED] V .P. of Customer Service Weber Stephen Products, LLC 90 West Hillcrest Blvd. Schaumburg, 11. 60195
Dear [REDACTED]:
I was referred to you by one of your on-line phone customer service representatives. Last evening, while using my recently purchased, One-Touch Silver charcoal grill 22 Yz” (serial number AU purchased at the Green Thumbers in Davenport Iowa on 5.11.13), I lifted the lid to remove the meat and burned my hand. Three fingers were burned as I tried to escape the heat from the handle. The lid was dropped causing a minor amount of damage to the lid.
It is clear that this handle conducts heat or absorbs heat to a level that cannot be tolerated by your customers.
The purpose of this letter is to call your attention to this very serious design flaw and to correct the issue. I did a search of the internet and this issue is common among your customers. It is absolutely amazing to me that a company like Weber that manufactures products that get hot, would design a handle that conducts or absorbs intolerable levels of heat.
I spoke to two customer service representatives. The first representative indicated that I should wear a glove or use a pot holder. This hardly seems like an appropriate design solution. The second service representative indicated that this has been a known issue for some time. She added that 5 or 6 years ago Weber discontinued the use of wood handles as there was a country of origin issue related to the labeling of the handles.
I can only conclude that you have cut corners to save on product costs putting your customers at risk. From my perspective it is unthinkable that a manufacturer in good conscience could allow this known product defect to exist. These grills are not highly engineered products - a simple solution is available. The risk of injury is not random but rather it is known and expected! When injuries can be significant and the cost of fixing the problem insignificant, the solution seems obvious.
I look forward to your response.
Very truly yours, [REDACTED]
CC: [REDACTED], General Council & Secretary to the Board of Managers Weber-Stepen Products 200 East Daniels Road Palatine, IL. 60067
- Model
- One-Touch Silver Charcoal Grill 221/
2 inch - Serial number
- AU
- Bought from
- Green Thumber’s, Iowa
- Bought
- May 11, 2013
- Where
- Bloomington, Indiana: Home/
Apartment/ Condominium - Who was involved
- Age 59, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Weber, made or sold by Weber-Stephen Products LLC
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
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Hurt, no treatment Made Jun 10, 2013, sent to the company Jun 18, 2013, published by CPSC Jul 2, 2013
The product, in the report: 22.5” dia. Black, Weber Charcoal grill with glass filled nylon handles.
PRODUCT: Weber Charcoal Grill with glass filled nylon handle on lid. While the instructions (fine print) instruct one to use a mitt, I think reasonable person would assume that the handle provides some insulating value. It does not. I touched it lightly and dropped the lid but burned my fingertips. If someone gripped it tightly without a mitt (seemingly impossible based on space limitations), a serious burn would be the result. In the past, the metal handles were covered with wood. I don’t believe the average consumer is going to realize that the glass filled nylon handles are heat conductors. I reside in Warsaw, IN. The incident happened in Waterloo, IA. Both are the same Weber Charcoal grill.
- Model
- 22.5” Black Weber Charcoal Grill
- Where
- Waterloo, Iowa: Home/
Apartment/ Condominium - Who was involved
- Age 60, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Weber, made or sold by Weber-Stephen Products LLC
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
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No one hurt Made May 17, 2013, sent to the company May 28, 2013, published by CPSC Jun 11, 2013
The product, in the report: Weber Performer Gold 22-1/2” Charcoal Grill in Black
I had recently purchased a Weber Performer Gold grill from Home Depot and was using it for the very first time. I removed the lid and stored it on the storage bar on the lower half of the grill. I removed the upper grate and poured charcoal ([REDACTED] [REDACTED] charcoal, which does not require liter fluid) into the grill. I ignited the charcoal and it flamed upped and I walked away to allow the charcoal to burn down. Shortly thereafter, I detected the order of burning plastic and turned toward the grill. I noticed the charcoal was still flaming up, but I also noticed the two plastic standoffs on the lid storage bar were on fire. I immediately closed the lid on the grill to smother the flame, however the standoffs were still burning, so I put them out with a glass of water. I am reporting this because when I called Weber they only offered to send me two replacement plastic standoffs and said they would report it, however there was no genuine concern that this was a real issue and the representative said a couple times this has never happened before, coming across as though they thought I was not being truthful about what had occurred.
- Model
- Performer Gold in Black, Model Number: 1431001
- Bought from
- Home Depot, Missouri
- Bought
- May 3, 2013
- Where
- Manchester, Missouri: Home/
Apartment/ Condominium - Who was involved
- Age 49, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Weber, made or sold by Weber-Stephen Products LLC
- How badly, in CPSC’s words
- Incident, No Injury
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No one hurt Made Oct 25, 2012, sent to the company Nov 8, 2012, published by CPSC Nov 26, 2012
The product, in the report: Weber 7416 Chimney Starter To use it, place briquets in the starter and wait until they are red hot, after which time they can be poured out and used for barbequeing. For the [REDACTED] [REDACTED] natural wood briquets, this makes them much easier to start
During normal use according to the instructions that came with the Weber 7416 Chimney Starter, its handle caught on fire and melted. I contacted Weber on October 21 and October 22, but heard back only on October 24th after a third email to Weber on October 23, 2012 stating that I contacted the U.S. Consumer Product Safety Commission.
* used [REDACTED] [REDACTED] brand unused natural wood charcoal * chimney starter was full * no lighting aids were used including no lighter fluid or lighting cubes * chimney starter was in the center of the uncovered Weber barbeque sash show on the packaging, which I can scan and email to you
- Model
- Weber 7416 Chimney Starter
- UPC
- 7792407393
- Serial number
- none
- Bought from
- Ace Hardware
- Where
- Lakewood, Colorado: Home/
Apartment/ Condominium - Who was involved
- Age 55, Male
- The reporter’s relation to them
- My Friend /
Neighbor / Co-worker - As this report names them
- Brand Weber-Stephen Products LLC, made or sold by Weber-Stephen Products LLC
- How badly, in CPSC’s words
- Incident, No Injury
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First aid Made May 22, 2012, sent to the company May 31, 2012, published by CPSC Jun 14, 2012
The product, in the report: Weber One-Touch Gold_18_22 062811 charcoal grill, 22.5”. I believe the Weber part number is 751001.
I received 1st degree burns when I lifted the lid on a hot Weber One-Touch Gold 22.5” grill. I have used this type of grill for decades with no problems. The older design of this product used wooden inserts on the handle. These never got hot to the touch. The new design uses plastic instead of wood. The plastic gets VERY hot. I emailed Weber about this several days ago. I have not heard from them.
- Model
- One-Touch Gold_18_22 062811
- Bought from
- Wannamaker’s
- Bought
- May 18, 2012
- Where
- Naperville, Illinois: Home/
Apartment/ Condominium - Who was involved
- Age 68, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Weber, made or sold by Weber-Stephen Products LLC
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.