Jupiter mopeds or power-assisted cycles
2 reports to CPSC, the latest made Jul 3, 2023. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Jul 3, 2023the latest report was made
- Oct 4, 2021the earliest
- 2with the company’s comments
- Brand
- Jupiter
- Maker
- Jupiter BikeMakers, importers or sellers, as the reports name them
- Product
- Mopeds or power-assisted cyclesCPSC’s product type: Mopeds or Power-assisted Cycles (code 3215), in Sports and Recreation: Recreational Vehicles (Unlicensed)
Other ways the reports write the brand (1)
“Jupiter Discovery X5 350W”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| July 2023 | 1 |
| October 2021 | 1 |
How badly anyone was hurt
- Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Jul 3, 2023, sent to the company Jul 7, 2023, published by CPSC Jul 21, 2023
The product, in the report: Here are the specs - per the company: Specifications Max Speed: 16 mph Battery: 36V, 5.2Ah Lithium-Ion Motor: 350 Watt Hub Motor Water Resistance: IP54 Safe in Rain & Spray Full Charge Time: 4 hours Brakes: Front and Rear Disc Wheels: 16” Inflatable (40-60 psi) Seat Height: 32” - 38” Adjustable Folded (L x W x H): 30” x 15” x 21” Unfolded (L x W x H): 52” x 21” x 34” Product Weight: 40 lbs Weight Limit: 265 Lbs. Wheel Base: 37” (front to rear axle) Cross Bar Height (step over): 19 inch Warranty: 1 Year Limited
I purchased a Jupiter X-5 electric bike a little over a year ago (2/2022). Recently, while riding the power has suddenly cut off a number of times - while a sufficient electrical charge was showing on the speedometer! In one instance, it was in traffic, but fortunately, I was able to get safely to the side of the road.
- Model
- Model X-5
- Serial number
- 312522107010513
- Bought from
- Costco, Online
- Bought
- Feb 2, 2023
- Where
- Madeira Beach, Florida: Street or Highway
- Who was involved
- Age 68, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Jupiter, made or sold by Jupiter Bike
- How badly, in CPSC’s words
- Incident, No Injury
-
Emergency room Made Oct 4, 2021, sent to the company Nov 23, 2021, published by CPSC Dec 8, 2021
The product, in the report: electric bike
(10/03/2021) The consumer stated that her nephew had been riding the bike for over 10 minutes at the speed 2 level when the left pedal collapsed. The bike became unbalanced which caused him to hit the curb. He flew off of the bike.
The consumer stated that her nephew was taken to the ER. Both of his arms were broken, two breaks in one arm and one break in the other.
The consumer stated that she had complained to the manufacturer on 8/29/2021 that there was an issue with the stem on the bike. The handle bars were loose. The manufacturer did not respond to the complaint.
- Model
- 312522011011567
- Serial number
- unknown
- Bought from
- Costco.com
- Bought
- May 11, 2021
- Where
- Irvine, California: Home/
Apartment/ Condominium - Who was involved
- Age 14, Male
- The reporter’s relation to them
- Other Relative
- As this report names them
- Brand Jupiter Discovery X5 350W, made or sold by Jupiter Bike
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.