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Jetson mopeds or power-assisted cycles

5 reports to CPSC, the latest made Aug 28, 2023. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 5reports to CPSC
  • Aug 28, 2023the latest report was made
  • Aug 13, 2019the earliest
  • 0with the company’s comments
Brand
Jetson
Maker
Jetson Electric BikesMakers, importers or sellers, as the reports name them
Product
Mopeds or power-assisted cyclesCPSC’s product type: Mopeds or Power-assisted Cycles (code 3215), in Sports and Recreation: Recreational Vehicles (Unlicensed)
Other ways the reports write the brand (1)

“Jetson Bolt”

By month

2 reports from September 2022 to August 2023; the most in August 2023, 1. 3 earlier reports, since August 2019, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
August 20231
June 20231
January 20211
May 20201
August 20191

How badly anyone was hurt

  • Emergency room 2 CPSC: Injury, Emergency Department Treatment Received
  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Emergency room

    Made Aug 28, 2023, sent to the company Aug 30, 2023, published by CPSC Sep 14, 2023

    The product, in the report: Jetson Bolt Electric Bike. It was black.

    The Jetson Bolt was being ridden on a flat, well paved bike path. The front wheel locked and became impossible to move and impossible to stop the bike. I was thrown over the handle bars, receiving severe injuries that required hospitalization.

    Model
    Bolt
    Bought from
    Costco
    Bought
    Dec 10, 2018
    Where
    New Haven, Connecticut: School
    Who was involved
    Age 22, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Jetson, made or sold by Jetson Electric Bikes
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  2. No one hurt

    Made Jun 16, 2023, sent to the company Jun 20, 2023, published by CPSC Jul 5, 2023

    The product, in the report: Jetson electric bike, black with white and neon lettering

    battery failure during charging proses causing a fire

    Model
    Bolt
    Serial number
    227321830014314
    Where
    Gresham, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 35, Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Jetson, made or sold by Jetson Electric Bikes
    How badly, in CPSC’s words
    Incident, No Injury
  3. Emergency room

    Made Jan 14, 2021, sent to the company Feb 3, 2021, published by CPSC Feb 18, 2021

    The product, in the report: Jetson Bolt Folding E-Bike Full Throttle Electric Bicycle with LCD Display, Brand Jetson Electric Bike Color Black Handlebar Type Foldable Wheel Size 12 Inches Frame Material Aluminum Item Weight 34 Pounds Suspension Dual Brake Style Rear Braking

    After 5 minutes riding the Jetson Bolt Electric bike, I was thrown over the handlebars and ended up face down knocked unconscious. My helmet was useless because I landed face down. I sustained a concussion, and required an emergency room visit. I injured my knee as well and it has still not healed. My black eye is finally disappearing. I bought the unit because it was compact and I could take it to [REDACTED] easily and could use it on the compacted sand at the beach, where 100’s of bikes are on the beach at any time. . The box gave it a weight max of 265. I am 240. Their website now lists max of 250. I bought it at Costco.

    Model
    Jetson Bolt Folding E-Bike Full Throttle Electric
    UPC
    I returned the
    Serial number
    I returned the bike to Costco
    Bought from
    Costco
    Bought
    Dec 19, 2020, about then
    Where
    Spartanburg, South Carolina: Other
    Who was involved
    Age 67, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Jetson Bolt, made or sold by Jetson Electric Bikes
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  4. Hurt, no treatment

    Made May 12, 2020, sent to the company Jun 26, 2020, published by CPSC Jul 20, 2020

    The product, in the report: electric bicycle

    The consumer is concern about the safety of the product because of the way the unit is built and the firm is aware of it..

    The consumer experienced three incidents with the product.

    On 5/9 the consumer got on the bike and it rode out from under him because he was sitting too far back on the bike.

    The consumer stated that the wheels are really close together and really small. The platform is also unstable.

    On 5/10, the consumer took the bike out on the street to ride. When he went to make a turn, the limiter allowed the wheels to turn too far. The wheels turned sideways and he was thrown off of the bike.

    On the same day, he took it over to a younger fellow so that he could ride it to see if it was just him that was having an issue. When he transitioned from the street to the driveway, he hit the driveway lift and the back of the bike flipped over. The consumer fell over on his face.

    Model
    Bolt
    Serial number
    unknown
    Bought from
    Heartland America catalog
    Where
    Roanoke, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 50, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Jetson, made or sold by Jetson Electric Bikes
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  5. No one hurt

    Made Aug 13, 2019, sent to the company Aug 22, 2019, published by CPSC Sep 6, 2019

    The product, in the report: Jetson Bolt E-bike. https://ridejetson.com/products/bolt-electric-bike

    Jetson Bolt ebike has a single brake. It is intended for light duty and relatively low grade inclines. However I am concerned that single brake (no redundant braking) is unsafe on downhill grades. I was on a hill using a lightly used (basically new) Bolt ebike. I was going down hill. The brake was unable to slow the decent and the bike continued to increase in speed. I was fortunate that half way down the hill, there was a fork and one of the paths went up hill (like a truck runout). I was not injured but it was terrifying. Reviewers of the bike noted problems with braking and expressed concern over its performance. (I won the bike at a workplace event.)

    Note, my weight is equal to or slightly below the maximum weight rating for the bike. So fully loaded on a steeper grade.

    I raised the issue with the company over facebook. They were responsive but I question whether they were really invested in investigating the matter. They stated that would look in to it, but did not ask questions, did not request contact information or have any desire to make arrangements to inspect the bike when I offered it. It was unclear whether they would follow up. They appeared to consider this more of a user error. I don’t know -- it’s in the factory configuration, has traveled maybe 2KM over its life, and should be in good mechanical order.

    Model
    JBOLT-BLK
    Bought from
    Workplace gift
    Bought
    Jan 1, 2019
    Where
    HALF MOON BAY, California: Street or Highway
    Who was involved
    Age 35, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Jetson Bolt, made or sold by Jetson Electric Bikes
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Mopeds or power-assisted cycles

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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