Hearth Record

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GigaByke Groove mopeds or power-assisted cycles

1 report to CPSC, the latest made Aug 26, 2019. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Aug 26, 2019the latest report was made
  • Aug 26, 2019the earliest
  • 0with the company’s comments
Brand
GigaByke Groove
Maker
GigaBykeMakers, importers or sellers, as the reports name them
Product
Mopeds or power-assisted cyclesCPSC’s product type: Mopeds or Power-assisted Cycles (code 3215), in Sports and Recreation: Recreational Vehicles (Unlicensed)

By month

1 report from September 2018 to August 2019; the most in August 2019, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
August 20191

How badly anyone was hurt

  • Not said 1 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Not said

    Made Aug 26, 2019, sent to the company Sep 4, 2019, published by CPSC Sep 18, 2019

    The product, in the report: TECHNICAL SPECIFICATIONS GigaByke Groove E-Bike 750 Watt Motor Dimensions • Wheel base: 45 inches • Dimensions: 64.7”(L) x 24.4”(W) x 39.7”(H) • Tire: 16” (diameter) x 3” (width) Weight • Total with Battery: 180 LBS • Weight without Battery: 143 LBS Maximum Speed • Max Speed: 20 MPH • Max Pedal Speed: 4 MPH Motor Specifications • Motor Power: 750 Watt Capacity • Maximum Load: 250 LBS • Occupancy: 2 Persons Battery Information • Type: Silicon Lead-Acid • Battery Life: 25 miles* • Capacity: 14 Ah • Voltage: 48 V • Charge Cycles: 400 • • Optional Upgrade: Lithium-Ion • Battery Life: 30 miles* • Capacity: 20 Ah • Voltage: 48 V • Charge Cycles: 800

    While charging the battery GigaByke Groove 48V 14Ah Silicone Battery I noticed that it was becoming extremely hot, so I disconnected the charger and let it cool. I then attempted to charge it again from another outlet and the same situation occurred. I removed the batter from the bike and attempted to charge is separately and again the same situation occurred, very hot. I noticed bulging at the seams of the battery and now feel it is unsafe and a possible fire hazard. I have contacted the distributor and asked for support, there recommendation is replaced a lightly used battery with a replacement from the same manufacturer for $399.00. This does not seem like a responsible type of support for an expensive product. If I did not disconnect the battery from the charger, it could catch fire or explode.

    Model
    GigaByke Groove 750 Watt Motorized E-Bike
    UPC
    unknown
    Serial number
    L5YE18DA1G1C97185
    Bought from
    BikeBerry, California
    Bought
    Nov 16, 2016, about then
    Where
    Pflugerville, Texas: Home/Apartment/Condominium
    Who was involved
    Age 72, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand GigaByke Groove, made or sold by GigaByke
    How badly, in CPSC’s words
    Unspecified

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Mopeds or power-assisted cycles

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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