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Ancheer mopeds or power-assisted cycles

6 reports to CPSC, the latest made Feb 18, 2023. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 6reports to CPSC
  • Feb 18, 2023the latest report was made
  • Jul 9, 2020the earliest
  • 0with the company’s comments
Brand
Ancheer
Maker
AncheerMakers, importers or sellers, as the reports name them
Product
Mopeds or power-assisted cyclesCPSC’s product type: Mopeds or Power-assisted Cycles (code 3215), in Sports and Recreation: Recreational Vehicles (Unlicensed)

By month

5 reports from March 2022 to February 2023; the most in November 2022, 2. 1 earlier report, since July 2020, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
February 20231
January 20231
November 20222
October 20221
July 20201

How badly anyone was hurt

  • Hospital admission 1 CPSC: Injury, Hospital Admission
  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 3 CPSC: Incident, No Injury
  • No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Feb 18, 2023, sent to the company Feb 24, 2023, published by CPSC Mar 10, 2023

    The product, in the report: Ancheer it’s has red and white colores right before the seat and down by the chain guard

    I went to go ride my bike and no sooner did I turn it on it exploded I didn’t touch anything do anything except for turn the bike power on

    Model
    En5194 or en14764
    UPC
    Don’t know
    Serial number
    242422001006986
    Bought from
    I bought it from Amazon
    Bought
    Jun 1, 2022
    Where
    Lake Worth, Florida: Home/Apartment/Condominium
    Who was involved
    Age 34, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ancheer, made or sold by Ancheer
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Jan 29, 2023, sent to the company Feb 1, 2023, published by CPSC Feb 15, 2023

    The product, in the report: I was out of town for 5 daysI left the bike on the porch when I got back the battery was burnt I get caught on fire right I then took it off the bike threw it outside the next day it was gone

    So I was talking to someone about replacing the battery that caught on fire and exploded I happen to lost the email I sent pictures of everything they needed including the serial number and then I lost emails I just want to get back to where I left off the email address is under is [REDACTED]

    Model
    Ancheer
    Serial number
    242422001006986
    Where
    Lake Worth, Florida: Mobile/Manufactured Home
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Ancheer, made or sold by Ancheer
    How badly, in CPSC’s words
    Incident, No Injury
  3. No incident, no one hurt

    Made Nov 19, 2022, sent to the company Nov 29, 2022, published by CPSC Dec 13, 2022

    The product, in the report: Ancheer e-bike Model AMA005637, 21 speed; 26 inch; blue

    I plugged in the electric battery for my Ancheer ebike Model AMA5637 to charge it, and it sparked, smoked, and had an acrid burning smell. Even when I unplugged it from the outlet, as soon as I plug the charger to the battery, it still generated a large spark, smoke, and a burning smell.

    Model
    AMA005637
    Bought from
    Amazon
    Bought
    Apr 9, 2020
    Where
    Arlington, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 50, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ancheer, made or sold by Ancheer
    How badly, in CPSC’s words
    No Incident, No Injury
  4. Hospital admission

    Made Nov 18, 2022, sent to the company Dec 22, 2022, published by CPSC Jan 9, 2023

    The product, in the report: Ancheer electric bike

    Ancheer electric bike

    The model of the ebike is AM001907. It malfunctioned on me and I ran into the electric pole and broke my nose and will never get the feeling back

    Model
    AM001907
    Where
    Sanantonio, Texas: Street or Highway
    Who was involved
    Age 32, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ancheer, made or sold by Ancheer
    How badly, in CPSC’s words
    Injury, Hospital Admission
  5. Hurt, no treatment

    Made Oct 26, 2022, sent to the company Oct 28, 2022, published by CPSC Nov 14, 2022

    The product, in the report: Ancheer Electric Bike Electric Mountain Bike 350W 26” Commuter Ebike, 20MPH Adults Electric Bicycle with Removable 10.4Ah Battery, Professional 21 Speed Gears

    Went to charge e-bike battery. Started sparking and smoking.

    Bought from
    Amazon
    Bought
    Oct 6, 2021
    Where
    Fallbrook, California: Home/Apartment/Condominium
    Who was involved
    Age 62, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ancheer, made or sold by Ancheer
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  6. No one hurt

    Made Jul 9, 2020, sent to the company Aug 26, 2020, published by CPSC Sep 10, 2020

    The product, in the report: The Ancheer Power Plus upgraded model 500 Watt motor and 12.5 AH battery. Black with red and white accents. VIN [REDACTED] stamped on front of head tube. 26” x 1.95 tires. 21 speeds (3x7).

    Approximately March 1st 2020, when the weather had warmed enough to make biking comfortable, I set out to test the Pedal Assist Function (PAS) capability on my new Ebike. On the lowest setting (1) when I pedaled, the bike accelerated to about 18 mph. This is faster than you can pedal the bike in the highest mechanical gear, meaning you are not in control of the speed. You must hit either brake or stop pedaling to regain control. The brake cuts power immediately, but there is a delay after you cease pedaling. This behavior on a crowded bike path or city streets where there may be obstacles or need for care could easily cause an accident. The expected behavior would be gentle acceleration to something more like 5-7 mph, where the bicyclist could keep up or at least avoid obstacles, steer around pedestrians etc. The higher levels of Pedal Assist Mode go even faster. Other ebikes I’ve tried have much more reasonable speeds for pedal assistance mode. Fortunately, I was testing the bike on a smooth, level stretch of road with no traffic, so no one was hurt and I simply don’t use the pedal assist mode as it’s unduly hazardous even where conditions permit the speed. The ebike company has asked for data and explanations over and over, but has done nothing to correct the problem. I have found others who said they have the same problem with this bike. Here are the youtube links for one review.

    [REDACTED]

    It is a little hard to explain but over a dozen emails should have got the message across to people who _build_ ebikes. Even with a language barrier.

    I am a fan of ebikes and hate to do anything to discourage their adoption, but they should undergo some testing and QA.

    Model
    The Ancheer Power Plus upgraded model
    Serial number
    [REDACTED]
    Bought from
    Ancheer Website
    Bought
    Feb 1, 2020, about then
    Where
    willmar, Minnesota: Street or Highway
    Who was involved
    Age 66, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Ancheer, made or sold by Ancheer
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Mopeds or power-assisted cycles

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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