Regency wood burning fireplaces, factory built

1 report to CPSC, the latest made Feb 23, 2012. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

1report to CPSC
Feb 23, 2012the latest report was made
Feb 23, 2012the earliest
1with the company’s comments

Brand: Regency
Maker: FPI FIREPLACE PRODUCTS INTERNATIONAL LTDMakers, importers or sellers, as the reports name them
Product: Wood burning fireplaces, factory builtCPSC’s product type: Wood Burning Fireplaces, Factory Built (code 316), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning

By month

1 report from March 2011 to February 2012; the most in February 2012, 1.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
February 2012	1

How badly anyone was hurt

No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

No one hurt
Made Feb 23, 2012, sent to the company Mar 2, 2012, published by CPSC Mar 16, 2012

The product, in the report: Regency Wood Burning Stove. Hampton model, fitted with Regency blower kit.

We have a Regency Hampton wood burning fireplace. It was installed by an official Regency dealer. The fireplace is fitted with Regency’s blower kit. This was purchased with the fireplace and installed by the dealer. During the incident in question, a small ember that was on the hearth was sucked underneath the cover of the blower kit and sucked into the fan blade. It was small enough to fit under the cover, but just too small to pass through the blades. The blower blades are made out of plastic. The blower blade partially melted and there was a smoldering fire in the blower. What we saw when we entered the room was burning particles being blown out of the top ducts of the fireplace all over our family room. The lights were low and the scene was akin to a firework display and very scary. The burning particles were blown several feet across the room, some landing on soft furnishings. We immediately stopped the blower, however there was still a smell coming from the fan. We removed the blower kit and found the ember lodged in the fan blade. We removed the ember, but the plastic continued to smolder. We had to pour water into the fan to stop the smoldering. We never saw flames once the fan was stopped, however it was still smoldering. An ember entering the fan is a credible event. Plastic components, hot embers and high speed air currents do not mix. I am concerned that these blades are not made out of metal Had this been the case, the ember may have just burnt out with no consequence. I contacted my local dealer, but he was unable to help other than supply new parts. I contacted Regency and they at first told me to consult my local dealer for parts, then ignored further communications when I raised safety concerns.

Model
Hampton
Bought from
MBC Gas-Fireplace-Chimney, LLC
Bought
Dec 1, 2008, about then
Where
Malvern, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 45, Male
The reporter’s relation to them
Self
As this report names them
Brand Regency, made or sold by FPI FIREPLACE PRODUCTS INTERNATIONAL LTD
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/13/2012) FPI FIREPLACE PRODUCTS INTERNATIONAL LTD: • We have read and reviewed the consumers complaint and acknowledge that he has indeed contacted us and contrary to the feedback he provided, has spoken with me personally. The consumer demanded that we provide a blower with metal blades instead of the plastic blades which we have on all of our blowers used throughout our full product-line manufactured here in our own facility in Delta British Columbia, Canada. After listening to the consumers complaint I informed the consumer he had safely used the blower for the past 3 years and more without the material of the blades being an issue. All blowers we use are the norm in the industry, with few manufacturers using metal blades in this type of application. These blowers are also fully safety tested and certified by certified testing agencies around the country. In the case of this consumers appliance, the blower is situated directly under the ash lip on the stove/insert and draws its air from the room the insert is in. This requires that the blower not be in operation with the firebox door in the open position. He was advised that in order for the blower to do exactly as he described and suck the burning embers into the blower the fan must have been operating while he had the loading door open. The manual also states that no burning embers be left on the ash lip. The consumer claimed this was not the case but also admitted to not turning off the blower during reload. Instructions indicate that the blower should not be operated while loading firewood into the firebox and that the draft control should remain at least halfway open. It is fair to mention that the unit has been in operation for almost four years and the material used in the design of these blades has never been an issue before he had this issue. If this stove/insert is operated correctly, there is no safety concern. Also, contrary to feedback, the consumer was offered as a onetime gesture of goodwill, a blower at no charge to himself, even though this was in our educated opinion, a self-inflicted damage, a replacement blower. I personally agreed to this gesture. But he refused and claimed he would only take one with metal blades. Respectfully, we cannot provide what we do not have or use. The offer of goodwill to provide a replacement blower at no charge, still stands and will remain open until March 31st 2012 but will be the same blower we have used successfully for many years, and the same one he currently has in his insert. To obtain this, the consumer should contact his dealer who will submit the request on his behalf. It is however extremely important that the consumer is aware that the method he is using to reload the firebox is the cause of his complaint and that in order to reload the blower must be turned off and remain off until the door is closed and the stove back up to temperature. Respectfully, there is a difference between being ignored and not hearing what you wanted to hear. The consumer’s demands were in my opinion, unreasonable given that the part they requested is not available, and that we have actually offered a gesture of goodwill along with renewed advice to operate the blower only with the door closed and the draft control open. The offer will not be held open indefinitely, therefore should be claimed before the deadline on March 31st 2012.

CPSC report 20120223-494EE-2147469868. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Regency wood burning fireplaces, factory built

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.