Viega electric baseboard heaters

1 report to CPSC, the latest made Feb 16, 2021. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

1report to CPSC
Feb 16, 2021the latest report was made
Feb 16, 2021the earliest
1with the company’s comments

Brand: Viega
Maker: Viega LLCMakers, importers or sellers, as the reports name them
Product: Electric baseboard heatersCPSC’s product type: Electric Baseboard Heaters (code 312), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning

By month

1 report from March 2020 to February 2021; the most in February 2021, 1.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
February 2021	1

How badly anyone was hurt

Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

Hurt, no treatment
Made Feb 16, 2021, sent to the company Mar 5, 2021, published by CPSC Mar 19, 2021

The product, in the report: Three quarter inch Viega FostaPex tuning manufactured Jan. 20, 2004

Viega “Pex” tubing used to deliver hot water to a baseboard heating system exploded in January. The steam/hot water would have harmed anyone near, and caused a potential fire relative to nearby electrical systems. Pex tubing installed 16 years earlier remained under 25 year warranty.

Model
3/4 inch Viega FostaPex tubing
UPC
none
Serial number
none
Where
Sandisfield, Massachusetts: Home/Apartment/Condominium
Who was involved
Age 60, Female
The reporter’s relation to them
Self
As this report names them
Brand Viega, made or sold by Viega LLC
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(3/31/2021) Viega LLC: Viega LLC (“Viega”) is in receipt of homeowner Complaint No. 20210216-85BA3-2147365858 submitted to the U.S. Consumer Product Safety Commission on or about February 16, 2021 (the “Compliant”). The homeowner expressed their assumptions regarding performance of Viega’s 3/4” Viega FostaPEX installed in their home. Prior to receiving this Complaint, Viega has been working directly with the homeowner on their claim but has denied that Viega products are the cause of any failure.
In fact, the tubing was sent to Viega for review by the homeowner. After thorough examination, there were no defects with the tubing that led to the alleged stage I ductile failure. The tubing had clearly been exposed to conditions that exceeded its approved ratings resulting in discoloration and swelling. It was communicated to the homeowner that the “burst” in the tubing was not the result of any defects with the product itself, but from an issue with their heating system. Homeowner was also counseled that this type of stage I ductile failure in radiant heating systems can happen when that system is programmed to operate at temperatures approaching that of steam. If a flash to steam occurs in a system, the energy released is immense and results in pressure that well exceeds the approved ratings of the product. Homeowner was also advised that they should have a heating contractor familiar with wood boiler heating systems evaluate the current condition and operation of the system to ensure it is operating properly. To date, Homeowner has presented no evidence that Viega’s PEX tubing is “defective” and has only surmised that any and all failure associated with their radiant heating system must be related to tubing.
Should you have any additional questions regarding this claim and our findings, feel free to reach out to me directly. Please let us know what further action is needed from us, as we strenuously deny this consumer’s allegations.

CPSC report 20210216-85BA3-2147365858. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Viega electric baseboard heaters

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.