Hearth Record

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RHEEM / PLASCO FOR THE PAN ? oil furnaces

1 report to CPSC, the latest made Jan 15, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Jan 15, 2025the latest report was made
  • Jan 15, 2025the earliest
  • 0with the company’s comments
Brand
RHEEM / PLASCO FOR THE PAN ?
Maker
Rheem Sales Company, IncMakers, importers or sellers, as the reports name them
Product
Oil furnacesCPSC’s product type: Oil Furnaces (code 311), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning

By month

1 report from February 2024 to January 2025; the most in January 2025, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
January 20251

How badly anyone was hurt

  • Hurt, care not known 1 CPSC: Injury, Level of care not known

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hurt, care not known

    Made Jan 15, 2025, sent to the company Jan 17, 2025, published by CPSC Feb 3, 2025

    The product, in the report: The plastic drain pan is attached to the A/C evaporator coil to remove condensate water when the A/C is operating. The pan is available separately as a replacement part. The A/C evaporator coil is a Rheem Model # RCF3621STAMCA / SERIAL # W331922763. The plastic pan looks like it has the name Plasco on it, but the name is faded and any numbers are blurred.

    On 12/22/24 we started to notice an acrid smell coming from all of our heating air ducts. The smell lasted for two days and when a technician arrived on 12/24/24 the smell was gone. The technician checked the furnace to make sure that it was operating properly and also checked for any possible carbon monoxide. He could find nothing wrong at that time with the furnace. On 12/29/24 the smell returned, and a technician came out on 12/30/24. The furnace had been serviced by this same company in September 2024 for the winter season. The furnace and A/C system was installed new by this same company in September 2019. This company is in the local area and has been in business for 75 years. With further inspection by the technician on 12/30/24 it was determined that the plastic drain pan under the A/C evaporator coil was actually burning and scorching from the heat of the oil furnace. Our furnace and A/C iis called an up-flow setup. The A/C evaporator coil sits directly over the oil burner furnace enclosed by the furnace sides. This is a standard normal installation. It is incomprehensible to me why anyone would put a plastic drain pan over a heat source. I was told by the company that installed the furnace that plastic drain pans are the standard in the industry. In my opinion it should be made of aluminum like the evaporator coil. The pan is available separately from the coil, but my concern is that if they put in the same plastic pan, I will have the same problem a few years from now. I am concerned of a possible fire hazard and health hazard from the fumes coming from the scorched and burning plastic. The second time this happened on 12/30/24, I had a burning of my eyes and a slight headache. I read of a recall concerning other plastic drain pans manufactured by Goodman manufacturing. I strongly suggest that this issue be investigated

    Model
    RCF3621STAMCA
    UPC
    N/A
    Serial number
    W331922763
    Bought from
    Brubaker, Inc.
    Bought
    Sep 23, 2019
    Where
    East Petersburg, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand RHEEM / PLASCO FOR THE PAN ?, made or sold by Rheem Sales Company, Inc
    How badly, in CPSC’s words
    Injury, Level of care not known

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Oil furnaces

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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