Luxaire gas furnaces

1 report to CPSC, the latest made Mar 9, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

1report to CPSC
Mar 9, 2025the latest report was made
Mar 9, 2025the earliest
1with the company’s comments

Brand: Luxaire
Maker: JOHNSON CONTROLS INCMakers, importers or sellers, as the reports name them
Product: Gas furnacesCPSC’s product type: Gas Furnaces (code 310), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning

By month

1 report from April 2024 to March 2025; the most in March 2025, 1.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
March 2025	1

How badly anyone was hurt

Death 1

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

Death
Made Mar 9, 2025, sent to the company Mar 13, 2025, published by CPSC Apr 3, 2025

The product, in the report: Propane furnace, Serial number W1G11162011. Model number TG9S040A08MP11A. Input 40 0000 BTUH. Output 38000 BTUH

There is a rotten egg smell being blown straight out of the heat vent in my daughter’s bathroom, when our Luxaire propane furnace is running. It was installed in 2004. My daughter is starting to develop a lung issue. The two men who owned this house previous to me died of sudden, massive heart attacks.

Model
TG9S040A08MP11A
UPC
362447
Serial number
W1G1162011
Bought from
Morrow Heating & Plumbing
Bought
Oct 20, 2011
Where
Ontario, Canada: Home/Apartment/Condominium
Who was involved
Age 55, Male
The reporter’s relation to them
No Relationship
As this report names them
Brand Luxaire, made or sold by JOHNSON CONTROLS INC

The company’s comments, in its own words

(5/9/2025) JOHNSON CONTROLS INC: York International Corp. (“York”) takes potential product safety issues very seriously and monitors consumer reports and relevant information through saferproducts.gov. The product that is the subject of this report meets or exceeds the US Government and Industry Safety Standard requirements (i.e. CSA/ANSI Z21.47:21/CSA 2.3:21, etc.) as noted in York’s safety agency listings. York has investigated the consumer’s claims of an alleged “rotten egg smell” coming from her Luxaire Furnace, Model TG9S040A08MP11A, Serial No. W1G1162011 (the “Product”). The consumer contacted York on March 10, 2025 to address the alleged issue with the Product. York advised the consumer to contact her HVAC technician as York only manufactures the product but does not provide installation service. York also advised that the HVAC technician could reach out to York technical support with any questions. There are several scenarios that can result in a rotten egg smell, including improper installation, other appliances, the home’s propane supply, and plumbing issues. York has tried to contact the customer to verify if an authorized HVAC technician has checked the Product for any of these issues. Unfortunately, the consumer has not returned York’s repeated calls, voicemails, or emails. York will continue to reach out to try to make contact with the consumer to assist with the alleged issue. York also disputes several claims in the consumer report. First, there is no evidence that the smell, which the consumer claims is coming from the bathroom vent, is coming from the Product. Second, the installation date of 2004 is before the manufacturing and purchasing date which was in 2011. Third, there is no evidence that the consumer’s daughter’s apparent lung issue is in any way related to the Product. Fourth, there is no evidence that the deaths of the two prior homeowners were at all related to or caused by the Product. There is also no associated recall with the Product and there is no known manufacturing defect regarding this Product. The Product meets the required safety standards, which include construction design safety requirements as well as performance testing. York is committed to providing safe products to consumers and, therefore, invites this consumer—and any consumer with a safety concern regarding one of its products—to contact York’s Consumer Relations call center toll free, at (877) 874-7378.

CPSC report 20250309-F0097-2147332677. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Luxaire gas furnaces

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.