Ideal Living air purifiers
1 report to CPSC, the latest made Jul 25, 2023. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Jul 25, 2023the latest report was made
- Jul 25, 2023the earliest
- 1with the company’s comments
- Brand
- Ideal Living
- Maker
- AirDoctor, LLCMakers, importers or sellers, as the reports name them
- Product
- Air purifiersCPSC’s product type: Air Purifiers (code 307), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
By month
The numbers, as a table
| Month | Reports |
|---|---|
| July 2023 | 1 |
How badly anyone was hurt
- Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
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Seen by a doctor or nurse Made Jul 25, 2023, sent to the company Aug 4, 2023, published by CPSC Aug 18, 2023
The product, in the report: Ideal Living - Air Doctor air purifier
Air Doctor/Carbon Dust Contamination Hi There, I bought an air purifier from the Air Doctor store (Ideal Living, parent company) on Amazon about a month ago. On July 3rd 2023, I vacuumed the filter because I have pets and they shed. Most people vacuum their air filters to help keep their air machines running and in good condition. After I vacuumed the filter, I noticed a cloud of black dust burst out of the carbon filter. At that time, the air quality in my apartment had significantly changed for the worse. I opened both my vacuums and noticed that the spongey vac filters were a darker shade of gray. And both of the reusable vacuum bags/containers had a black fine particulate dust that lined the inside of them. That day I called my vacuum cleaner repair person and she seemed to think that the gray saturation in the spongy filters and the canisters was not normal. She recommended to wash the filters. I called the Air Doctor customer service phone number and I talked to a representative who said, “Do not use your vacuum in your home, after you use your vacuum on your filter because you will track carbon dust all over your house.” His advice was alarming but I listened to him and I did not use my vacuum again for fear of spreading the carbon dust around further. I began to vigorously clean up my floors with a mop, and started cleaning other parts of my apartment, I also cleaned the insides of the vacuum cleaners. I was hoping that I could fix this terrible dust contamination problem ??? until I realized that this was an unsalvageable situation. Unfortunately, there was a dust toxicity exposure from this carbon filter accident. I began to feel sick. My lungs started to hurt, I was having shortness of breath (constricted breathing), chest tightness, brain fog, and my sinuses were completely clogged. On July 4th I called the [REDACTED] Nurse line. The nurse asked me if I felt like I had shortness of breath. I said yes and went to the emergency room at about 12:00am on the night of July 5th. It was an extremely stressful situation to have to go to the emergency room to get my lungs checked in the middle of the night while also trying to secure an emergency housing situation for myself and my cats. Luckily, I am ok after leaving my contaminated apartment. I found a safe place to stay. And I am still staying in a hotel at present. I am in contact with a legal team (from Air Doctor/Ideal Living/Amazon) and am making a demand for their insurance to financially cover the incurring expenses from this awful toxic exposure. I’ll need funds for my hotel stay, a mover to clear out my apartment, an industrial cleaner, as well as the replacement all of my contaminated belongings. In terms of witnesses, I have a long informative text from the vacuum repair person, several calls with Air Doctor’s customer service reps, as well as rep at the official Air Doctor online store whose name is [REDACTED]. I have heard that she is aware of the malfunctioning carbon dust issue. I have a [REDACTED] post with comments that state [REDACTED]knows several people who bought counterfeit machines (with hazardous carbon filters) from the “Amazon” Air Doctor store. I found out about [REDACTED], through [REDACTED]. [REDACTED]and I know each other from a [REDACTED] group. I am trying to trouble shoot this nightmare. So, my plan is to hire an Industrial Hygienist to take a few samples from my apartment before I get it professionally cleaned. I hope we can remedy this situation to help myself and all of the other victims of this devastating Amazon air machine fiasco. It’s unthinkable and so cruel that anyone would advertise a product to help people but in turn actually harm them. Thank you so much, [REDACTED]
- Model
- Air Doctor
- Bought from
- Amazon
- Where
- Seattle, Washington: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Ideal Living, made or sold by AirDoctor, LLC
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.