Air Doctor air purifiers

The reports, as CPSC published them

1. Hospital admission

   Made Jul 10, 2023 · , sent to the company Jul 12, 2023 · , published by CPSC Jul 26, 2023

   The product, in the report: AIRDOCTOR AD3000 AD3500 Air Purifiers for Home and Large Rooms Up to 2,548 sq. ft with UltraHEPA, Carbon, VOC Filters and Air Quality Sensor. Removes Particles 100x Smaller Than HEPA (AirDoctor 3000) Product details Is Discontinued By Manufacturer ? : ? No Product Dimensions ? : ? 8.35 x 15.75 x 23 inches; 24.15 Pounds Item model number ? : ? AD3000E Date First Available ? : ? June 10, 2014 Manufacturer ? : ? AIRDOCTOR ASIN ? : ? B001KYVWIE Country of Origin ? : ? USA

   Hi There, I bought an air purifier from the Air Doctor store (Ideal Living, parent company) on Amazon about a month ago. On July 3rd 2023, I vacuumed the filter because I have pets and they shed. Most people vacuum their air filters to help keep their air machines running and in good condition. After I vacuumed the filter, I noticed a cloud of black dust burst out of the carbon filter. At that time, the air quality in my apartment had significantly changed for the worse. I opened both my vacuums and noticed that the spongey vac filters were a darker shade of gray. And both of the reusable vacuum bags/containers had a black fine particulate dust that lined the inside of them. That day I called my vacuum cleaner repair person and she seemed to think that the gray saturation in the spongy filters and the canisters was not normal. She recommended to wash the filters. I called the Air Doctor customer service phone number and I talked to a representative who said, “Do not use your vacuum in your home, after you use your vacuum on your filter because you will track carbon dust all over your house.” His advice was alarming but I listened to him and I did not use my vacuum again for fear of spreading the carbon dust around further. I began to vigorously clean up my floors with a mop, and started cleaning other parts of my apartment, I also cleaned the insides of the vacuum cleaners. I was hoping that I could fix this terrible dust contamination problem – until I realized that this was an unsalvageable situation. Unfortunately, there was a dust toxicity exposure from this carbon filter accident. I began to feel sick. My lungs started to hurt, I was having shortness of breath (constricted breathing), chest tightness, brain fog, and my sinuses were completely clogged. On July 4th I called the [REDACTED] Nurse line. The nurse asked me if I felt like I had shortness of breath. I said yes and went to the emergency room at about 12:00am on the night of July 5th. It was an extremely stressful situation to have to go to the emergency room to get my lungs checked in the middle of the night while also trying to secure an emergency housing situation for myself and my cats. Luckily, I am ok after leaving my contaminated apartment. I found a safe place to stay. And I am still staying in a hotel at present. I am in contact with a legal team (from Air Doctor/Ideal Living/Amazon) and am making a demand for their insurance to financially cover the incurring expenses from this awful toxic exposure. I’ll need funds for my hotel stay, a mover to clear out my apartment, an industrial cleaner, as well as the replacement all of my contaminated belongings. In terms of witnesses, I have a long informative text from the vacuum repair person, several calls with Air Doctor’s customer service reps, as well as rep at the official Air Doctor online store whose name is [REDACTED]. I have heard that she is aware of the malfunctioning carbon dust issue. I have a [REDACTED] post with comments that state [REDACTED] knows several people who bought counterfeit machines (with hazardous carbon filters) from the “Amazon” Air Doctor store. I found out about [REDACTED}, through [REDACTED]. [REDACTED] and I know each other from a Chemical Sensitivity [REDACTED] group. I am trying to trouble shoot this nightmare. So, my plan is to hire an Industrial Hygienist to take a few samples from my apartment before I get it professionally cleaned. I hope we can remedy this situation to help myself and all of the other victims of this devastating Amazon air machine fiasco. It’s unthinkable and so cruel that anyone would advertise a product to help people but in turn actually harm them.

   Thank you,

   [REDACTED]

   [REDACTED]

   Model

   AD3000E

   UPC

   I don’t have it

   Serial number

   I don’t have it, I threw filters and sent machine back.

   Bought from

   Amazon

   Bought

   May 29, 2023

   Where

   Seattle, Washington: Home/Apartment/Condominium

   Who was involved

   Age 54, Female

   The reporter’s relation to them

   Self

   As this report names them

   Brand Air Doctor, made or sold by AIRDOCTOR, LLC

   How badly, in CPSC’s words

   Injury, Hospital Admission

CPSC’s disclaimer

Sources