PROFESSIONAL SERIES dehumidifiers
3 reports to CPSC, the latest made May 7, 2019. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 3reports to CPSC
- May 7, 2019the latest report was made
- Nov 2, 2013the earliest
- 0with the company’s comments
- Brand
- PROFESSIONAL SERIES
- Makers
- CE NORTH AMERICA, LLC and GD MIDEA AIR-CONDITIONING CO., LTDMakers, importers or sellers, as the reports name them
- Product
- DehumidifiersCPSC’s product type: Dehumidifiers (code 306), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning
Other ways the reports write the brand (1)
“Pofessional Series”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| May 2019 | 1 |
| May 2017 | 1 |
| November 2013 | 1 |
How badly anyone was hurt
- No one hurt 3 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made May 7, 2019, sent to the company Jul 11, 2019, published by CPSC Jul 25, 2019
The product, in the report: 70 Pint Dehumidifier Date manufactured: 06/2013
This consumer is reporting that she purchased a 70 pint dehumidifier approximately three or four years ago from a retailer in Wisconsin and had no problems with it until May 6, 2019 when she just happened to go to the basement but when returning up the stairs she heard an odd noise coming from the dehumidifier. She turned around and saw that the unit was flashing an EC or ES. warning code. She returned to the unit and noted that it was very hot to touch, there was a burning odor with fumes resembling a burning wire. She tried to turn it off a few times but she was unsuccessful so she disconnected it from power and placed it outside of her home. There are no injuries being reported. She has not contacted the manufacturer and may not contact them. Her model is not included in the recall.
- Model
- PS78703
- Serial number
- 0205038360113628200634
- Bought from
- Menard’s, Wisconsin
- Bought
- Jun 15, 2015, about then
- Where
- Green Bay, Wisconsin: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Pofessional Series, made or sold by CE NORTH AMERICA, LLC
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made May 25, 2017, sent to the company Sep 29, 2017, published by CPSC Oct 16, 2017
The product, in the report: dehumidifier
The submitter’s daughter noticed a burn odor and informed the submitter. The submitter realized the dehumidifier was running and hot to the touch, even though the control panel was off as it looks when its turned off. The submitter said the dehumidifier was plugged into the wall but his daughter has not used it since March of 2017. The submitter said the burn odor was coming from the unit. The submitter said he pressed the off and stop button but he unit failed to turn off. The submitter then unplugged the unit. The submitter took the unit to his garage and waited 2 hours for the unit to cool off. The submitter the plugged the unit to the outlet and said the unit immediately turned on but the control panel was off. The submitter pressed the off and stop button to shut off the unit but it failed to shut off. The submitter said the unit turned off when he unplugged. The submitter indicated that he repeated the process multiple times and each time the unit failed to shut off and it became very hot to the touch.
The submitter called the firm and informed them of the incident. The submitter was told that the unit was not recalled and that it was out of warranty. The submitter said the Rep. (name unknown) was not concerned with the safety hazard and informed him that they have not received other complaints on his model. The Rep. suggested the submitter take the unit to a dealer for repairs.
The submitter said he uses the unit during the winter months and it hasn’t been used since March 2017.
The submitter has not noticed burn damages.
- Model
- PS78703
- UPC
- Unknown
- Serial number
- D205040020113801200146
- Bought from
- Menards, Indiana
- Bought
- Mar 9, 2014, about then
- Where
- Niles, Michigan: Home/
Apartment/ Condominium - Who was involved
- Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Professional Series, made or sold by CE NORTH AMERICA, LLC
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Nov 2, 2013, sent to the company Nov 12, 2013, published by CPSC Nov 26, 2013
The product, in the report: PS 78503
My dehumidifier has been causing a short in the electric circuit which controls all my lights in the crawl space. This started happening just a week ago. I unplugged it and was going to look up info online. That week I got my REMC magazine which warned of recalls involving dehumidifiers. I recorded all the info on my unit and see that a very similar model has been recalled just last month.I also found that a PS SERIES 78303 was involved in a recall in 2011. I am concerned that this product is dangerous and wonder if you have had any other reports of problems with this unit. Mine was purchased in the same time frame, at one of the locations mentioned, and was shorting out as described, so please let me know if this is dangerous!
PROFESSIONAL SERIES MODEL # PS 78503 DATE CODE: 07/2009 NUMBERS ALSO ON PRODUCT: SN C101121000109718100280 07-2009280-620
- Model
- PS 78503
- UPC
- 07-2009280-620
- Serial number
- C 101121000109718100280
- Bought from
- MENARDS OR HOME DEPOT?, Indiana
- Bought
- Aug 10, 2009, about then
- Where
- DEMOTTE, Indiana: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand PROFESSIONAL SERIES, made or sold by GD MIDEA AIR-CONDITIONING CO., LTD
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.