Hearth Record

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True Steam humidifiers

1 report to CPSC, the latest made Feb 6, 2015. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Feb 6, 2015the latest report was made
  • Feb 6, 2015the earliest
  • 0with the company’s comments
Brand
True Steam
Maker
HONEYWELL INTERNATIONAL HEADQUARTERSMakers, importers or sellers, as the reports name them
Product
HumidifiersCPSC’s product type: Humidifiers (code 304), in Home Maintenance and Structures: Heating, Ventilation & Air Conditioning

By month

1 report from March 2014 to February 2015; the most in February 2015, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
February 20151

How badly anyone was hurt

  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Feb 6, 2015, sent to the company Feb 18, 2015, published by CPSC Mar 4, 2015

    The product, in the report: True Steam whole house humidifier holds about a gallon of water Grey in color, plastic.

    Honeywell True Steam whole house humidifier has failed 3 times now in as many years. The first model HM506 1000/085786 was installed 1/25/11 and boiled steam and boiling water all over the walls and floor in October 2013 because the plastic it was made out of could not tolerate the heat and literally melted itself rupturing the bucket that holds the boiling water. This could have caused severe scalding had someone been in the room when it happened. This unit was replaced because it was still under the 5 year warranty with Model # HM506W1005/214438 ON 11/25/2013 and failed again on 12/31/2014 this time the plastic mounting literally shattered from the exposure to steam/ heat and the tubing under the unit also leaked all over the floor setting off the water alarm at 3 am. The unit NEVER automatically shut off recognizing it’s own failure to keep water level up. And the plastic the parts are made of are not able to withstand the temperatures necessary for the purpose of the product. Not only is this dangerous, but is has proved to be ridiculously expensive for this consumer. I contacted Honeywell because the product is under warranty the reported to me that they would be appropriately responsive, however, they have not sent the promised email, nor have they returned my calls. They have a tape-recorded phone call from 2/4/15 where I was told they would undoubtedly refund the cost to me of new install kit, however they now are not returning my calls. I have about $2,000.00 spent on this product to date.

    Model
    HM506A1000/085786 & HM506W1005/214438
    Bought from
    TB LUCAS MECHANICAL now called Winstons, Virginia
    Bought
    Jan 25, 2011, about then
    Where
    Alexandria, Virginia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand True Steam, made or sold by HONEYWELL INTERNATIONAL HEADQUARTERS
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Humidifiers

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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