White Ice Gold series stoves and ovens
1 report to CPSC, the latest made Apr 9, 2014. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Apr 9, 2014the latest report was made
- Apr 9, 2014the earliest
- 0with the company’s comments
- Brand
- White Ice Gold series
- Maker
- WHIRLPOOL CORPORATIONMakers, importers or sellers, as the reports name them
- Product
- Stoves and ovensElectric or gas not saidCPSC’s product type: Ranges or Ovens, Not Specified (code 281), in Kitchen: Appliances
By month
The numbers, as a table
| Month | Reports |
|---|---|
| April 2014 | 1 |
How badly anyone was hurt
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, no treatment Made Apr 9, 2014, sent to the company Apr 30, 2014, published by CPSC May 14, 2014
The product, in the report: Oven/Stove
I purchased new appliances from Whirlpool “White Ice”. In my opinion there is a major design flaw in the stove/oven.
First incedent was when we were broiling something in the oven and my wife touched the top of the stove (control panel) with one hand and set the timer with the other and burn her hand. I went to grab a pizza pan from the drawer below the oven and burnt my hand. Called Whirlpool service and they sent a tech out. He said the stove will get hot and that I wasn’t supposed to store pans in the pullout drawer. I told him I have had a dozen stoves and never burnt my hand on a tray from the pullout drawer and asked him to leave.
The second incedent was broiling again. I had a 4 quart pot on top of the stove with the microwave cover resting on top. The pot is 4-5” high. After cooking I grabbed the microwave cover and had noticed that it had melted on top of the stove... no burners were ever on. I placed a cooking thermometer in where the plasic melted and it went above 200 degrees. I called Whirlpool Corporate this time, sent them pictures, etc. 3 or 4 days later i received a phone call referring me to pages 12-14 where engineering says the stove top may get warm. I just want someone with authority to tell me I am wrong and its normal for an oven to melt plastic 5 inches above the oven. Please, this flaw will burn down a house!
- Model
- XFG710H0AH 0
- Serial number
- R31612871
- Bought from
- Home Depot, Illinois
- Bought
- Jan 1, 2014, about then
- Where
- Chicago, Illinois: Home/
Apartment/ Condominium - Who was involved
- Age 59, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand White Ice Gold series, made or sold by WHIRLPOOL CORPORATION
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.